Ratings based on 247 Verified Reviews

4.0 out of 5
88% of guests recommend
4.2 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
2out of 5
by A verified traveller from US

Posted 01-Nov-2016
No elevators, only for luggages, and every time you have to go up to your room. It was 4 story and breakfast start 7.30 am and most hotels 7.am and you need to go out and get buses on times. The price you paid is average for 4 stars so this hotel is not qualifying for that....I m not even thinking to go back again.
5out of 5
by A verified traveller

great location

Posted 27-Oct-2016 on Hotels
Such a great hotel, excellent location, opened our window to see the Duomo right in front of us. Could easily walk everywhere from here. The staff was very friendly and the rooms were quite comfortable. Would definitely stay again.
3out of 5
by A verified traveller

Perfect location

Posted 18-Oct-2016 on Hotels
The hotel is located right across from the Duomo and five minutes from the Uffizzi Gallery. The breakfast leaves a lot to be desired-not much choice in comparison to other places we stayed.very friendly staff.
4out of 5
Recommended
for Everyone
by A verified traveller from London

Brilliant location

Posted 18-Oct-2016
Hotel Bigalo has a fabulous location overlooking the Duomo. It's a comfortable, traditional Italian hotel with very friendly, helpful staff.
4out of 5
Recommended
for Everyone
by A verified traveller from Canada

Excellent location

Posted 14-Oct-2016
Awesome location and room includes a decent breakfast. Hotel staff were extremely helpful. No wifi and rooms are tight and could use some updating. Enjoyed for a short stay!
2out of 5
by A verified traveller

Great view deadly bathroom!

Posted 29-Sep-2016 on Hotels
They really need to update their safety standards! Stairs were treacherous and we were never told their was an elevator option nearby. We also had a bathtub that was about 3 feet deep and slippery. I had to help my husband out of it and he's not even a senior. I dreaded getting out of it myself. Very scary! Breakfast not so good and the room never cooled down even though they said there was air conditioning! Got sick from the heat in the room. Can't open the Windows in September due to mosquitoes. Being positive the view of the Duomo is amazing. Waking up with church bells is beautiful! Don't recommend for comfort.
4out of 5
by A verified traveller

EXCELLENT LOCATION & GREAT PRICE

Posted 18-Sep-2016 on Hotels
excellent location...right behind the Duomo. Lift only went till 4th floor & was tiny which spoiled the fun. price & location makes up for the inconvenience though
5out of 5
by A verified traveller

This traveller left a rating score only Posted 12-Sep-2016 on Hotels
4out of 5
Recommended
for Everyone
by A verified traveller from usa

Close to the Duomo

Posted 16-Aug-2016
Convenient location. Could have been a little cleaner, but it was satisfactory. Great view! Staff were friendly and breakfast was really good.
4out of 5
Recommended
for Everyone
by A verified traveller

Cosy hotel right in Piazza Duomo!

Posted 14-Aug-2016
This hotel is in the perfect location for exploring Florence - we could see the Duomo right outside our window! Staff were friendly and always available. The room was old fashioned but clean. Breakfast was served in the dining room right outside our room and there was a good choice of toast, croissants, yoghurt, cakes, fruit, juices etc. The coffee though is self serve from a machine and not the best. Better idea to go to a nearby bar. Be careful with the lift we got stuck! Overall we had a pleasant stay at Hotel Bigallo and would recommend.