Ratings based on 228 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
89% of guests recommend
4.2 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller from London

Brilliant location

Posted 18-Oct-2016
Hotel Bigalo has a fabulous location overlooking the Duomo. It's a comfortable, traditional Italian hotel with very friendly, helpful staff.
4out of 5
by A verified traveller from Canada

Excellent location

Posted 14-Oct-2016
Awesome location and room includes a decent breakfast. Hotel staff were extremely helpful. No wifi and rooms are tight and could use some updating. Enjoyed for a short stay!
4out of 5
by A verified traveller


Posted 02-Oct-2016
4out of 5
by A verified traveller from aparicio

Bonito buena ubicación pero ruidosa habitación

Posted 23-Sep-2016
Todo excelente pero mucho ruido en la habitación porque el suelo estaba mal hecho.
4out of 5
by A verified traveller from usa

Close to the Duomo

Posted 16-Aug-2016
Convenient location. Could have been a little cleaner, but it was satisfactory. Great view! Staff were friendly and breakfast was really good.
4out of 5
by A verified traveller

Cosy hotel right in Piazza Duomo!

Posted 14-Aug-2016
This hotel is in the perfect location for exploring Florence - we could see the Duomo right outside our window! Staff were friendly and always available. The room was old fashioned but clean. Breakfast was served in the dining room right outside our room and there was a good choice of toast, croissants, yoghurt, cakes, fruit, juices etc. The coffee though is self serve from a machine and not the best. Better idea to go to a nearby bar. Be careful with the lift we got stuck! Overall we had a pleasant stay at Hotel Bigallo and would recommend.
3out of 5
by A verified traveller

Posted 11-Aug-2016
Entrada al hotel de difícil acceso,cutre, escalones por todos lados, ascensor estrecho e incómodo y cucarachas en el hall
4out of 5
by TA

This traveller left a rating score only Posted 17-Jul-2016 on Hotels
2out of 5
by Tyler from Kitchener

No free wi-fi

Posted 12-Jul-2016 on Hotels
This hotel had a very uncomfortable bed. It did offers free breakfast but it was not a very good breakfast. Worst of all there was only an hour of free Wi-Fi. Which is very strange. It should be noted that this hotel also does not offer ice and in mid summer in the heat of Italy ice is very much needed for a cool drink but ice is very hard to find.
5out of 5
by A verified traveller

Great location

Posted 10-Jul-2016
Could not have found a better location! Hotel was clean and staff very helpful!