Ratings based on 216 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
90% of guests recommend
4.3 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller from usa

Close to the Duomo

Posted 16-Aug-2016
Convenient location. Could have been a little cleaner, but it was satisfactory. Great view! Staff were friendly and breakfast was really good.
4out of 5
by A verified traveller

Cosy hotel right in Piazza Duomo!

Posted 14-Aug-2016
This hotel is in the perfect location for exploring Florence - we could see the Duomo right outside our window! Staff were friendly and always available. The room was old fashioned but clean. Breakfast was served in the dining room right outside our room and there was a good choice of toast, croissants, yoghurt, cakes, fruit, juices etc. The coffee though is self serve from a machine and not the best. Better idea to go to a nearby bar. Be careful with the lift we got stuck! Overall we had a pleasant stay at Hotel Bigallo and would recommend.
3out of 5
by A verified traveller

Posted 11-Aug-2016
Entrada al hotel de difícil acceso,cutre, escalones por todos lados, ascensor estrecho e incómodo y cucarachas en el hall
5out of 5
by A verified traveller

Great location

Posted 10-Jul-2016
Could not have found a better location! Hotel was clean and staff very helpful!
4out of 5
by A verified traveller from Layton,UT

Great Location

Posted 23-Jun-2016
Pros: closeness to everything, free breakfast, air-conditioning, and elevator
Cons: Bathtubs seem to be in short supply in Italy. A bathtub would have been nice, also free wifi.
Location: The location was ideal-just steps from the main piazza. Lots to do and wonderful gelato shops and shopping literally right outside the hotel.
We stayed here for 3 nites the beginning of June. The room was very roomy, and although we did not have a view of the Duomo, neither were we bothered by the church bells, or the ambulance sirens that some people have complained about. The room was very comfortable with air conditioning which was a must with the warm weather. The breakfast was pleasant and filling, and a great start to our day. We were within walking distance of all the major sights, and the train station which was our primary mode of transportation in Italy.
4out of 5
by A verified traveller from UK

Brilliant Position

Posted 17-Jun-2016
Position of hotel - close to Duomo/main areas is first class. Hotel staff are very helpful. Breakfast is very good. Room good with good amenities and bathroom. (problem with shower fixed immediately and well) All in all a hotel I would thoroughly recommend. The ONLY negative we could find was its access. Four flights of stairs, with handrail a bit wobbly - is not what one would wish after a tiring journey. Well warned in past reviews though. The lift (not that well marked or signed) is very old. Frankly a bit of an ordeal for my wife but the alternative was worse. So much of a pity but we would still return to the hotel on any return visit. Worthy of note but the position staff etc make using it again a very strong possibility.
3out of 5
by osvaldo from Ibiraci


Posted 31-May-2016 on Hotels
O hotel, tem uma especial vantagem que é a localização e a atenção dos funcionários. Elevador só do 1o. ao 3o. andar. Frigobar não funciona. Café da manhã fraco. Hotel muito antigo, precisando de reforma.
5out of 5
by A verified traveller

lovely little hotel

Posted 29-May-2016 on Hotels
The hotel is small but friendly and clean and was ideal for sightseeing.
4out of 5
by Marie-Louise from Espoo

Tyyliä keskeisellä paikalla

Posted 04-May-2016 on Hotels
Hyvätasoinen hotelli keskeisellä paikalla. Tyylikäs ja hintansa arvoinen.
5out of 5
by san hong from 대한민국

위치가 정말 좋습니다.

Posted 03-May-2016 on Hotels
위치가 정말 좋습니다. 조토의 종탑과 두오모가 바로 앞에 있습니다. 호텔 로비 창문으로 보이는 두오모의 풍경이 훌륭합니다. 다른 관광지와도 가까워 여행하기 편했습니다. 객실도 깨끗하고 숙박내내 만족스러웠습니다