Exterior detail

Reviews of Badia Fiorentina

Badia Fiorentina
Via Dante Alighieri 12, Florence, FI

Reviews

8.6

Excellent

Rating 10 - Excellent. 152 out of 287 reviews" "
Rating 8 - Good. 84 out of 287 reviews" "
Rating 6 - Okay. 29 out of 287 reviews" "
Rating 4 - Poor. 15 out of 287 reviews" "
Rating 2 - Terrible. 7 out of 287 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in, friendly staff, great service.
Stayed 2 nights in Apr 2024
Response from ricciarda on 18 Apr 2024
Dear Matthew,Thank you for your kind review.Kind regards,Ricciarda

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was ok
Stayed 2 nights in Mar 2024
Response from ricciarda on 29 Mar 2024
Dear Carlos,Thank you for your kind review.Hope to host you again in the future.Happy Easter,Ricciarda

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Very charming and accommodating staff. All of them.
Stayed 1 night in Mar 2024
Response from federica, receptionist on 9 Mar 2024
Dear Eric Holman,Thank you for your kind review! It was a pleasure to host you, we hope to see you soon here in Florence!Badia Fiorentina

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great overnight at this charming little place, booking 2 rooms for our party of 5, both with en suite bath. The management were very friendly and accommodating — we were able us to store our bags there both before and after our check in/out as we explored Florence — they were also able to offer an excellent restaurant suggestion for dinner. The B&B is ideally located within easy walking distance of most major sites, but on a quiet street. The bed was comfortably firm and the common area a nice place to have a glass of wine before dinner with our group or coffee together in the morning. We skipped the in-house breakfast opting to just have starter coffee then head out for espresso and pastries nearby. The rooms were well appointed making good use of the space. The bathrooms were clean and had what we needed, again very space efficient. All in all a nice overnight for our group. Would recommend and would stay again.
Stayed 1 night in Dec 2023

10/10 Excellent

Ke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the room is not big, it is sufficient, the heating is sufficient, and it is very quiet. It's exactly a fifteen-minute walk from the train station and super close to the main attractions. There are also many delicious restaurants around. The toilet is opposite the room and needs to be exited, which makes it a little troublesome to lock the door when entering and exiting. It is suggested that the owner should change to a password lock for more convenience. Overall, I am very satisfied with the price. Nine points for satisfaction, and one point for encouragement!
Response from Ricci on 25 Dec 2023
Dear Ke,Thanks for your nice review. We are very pleased to know that you had a good stay with us. We always try to improve the comfort of our customers and we will take into consideration the suggestion you gave us, thank you and we hope to have you as our welcome guest again in the near future.KInd reagrds,Ricciarda

10/10 Excellent

Juventino

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from ricci on 2 Dec 2023
Thank you for your nice review.Kind regards,Ricciarda

10/10 Excellent

Kent

Stayed 2 nights in Oct 2023
Response from Ricci on 25 Dec 2023
Thank you for your kind review.Kind regards,Ricciarda

4/10 Poor

ivette

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
This is a very uncomfortable place to stay. For the cost it is better to stay at a hotel. If traveling with bags, forget this. You have to climb about 20 stairs to get to the property. Rooms are small and the bathroom is tiny with no space for anything. Poor service as no one is available at the front desk. Terrible place to stay!
Stayed 4 nights in Oct 2023

8/10 Good

Beverly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful bed and breakfast in Florence, with lovely decorations in the reception and lobby and halls. Located close to everything but very hard to locate with Google maps. Small room but the bed was nice. There was no breakfast provided but there was a coffee machine in the lobby. No elevator and the rooms are in the second floor of the building, so not accessible to anyone with ambition issues. Right next door to an amazing bar with very unique drinks.
Stayed 1 night in Oct 2023

10/10 Excellent

Dawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the central location of this boutique spot. We could easily walk form the train station, and get to all the local museums. It was modern, clean and had everything we needed, including AC.
Stayed 1 night in Jul 2023
Response from Ricci on 6 Oct 2023
Dear Dawn,Thank you for your kind review.Hope to host you again in the future.Kind regards,Ricciarda

8/10 Good

Caitlin

Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2023

10/10 Excellent

Yennimar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location!
Stayed 3 nights in Sep 2023
Response from ricc on 25 Sept 2023
Dear Yennimar,Thank you for your kind review.Kind regards,Ricciarda

10/10 Excellent

Nicole

Stayed 2 nights in Aug 2023

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My Home Base in Floorence
I had stayed there seven years ago and this is where I cam back to. That pretty much says it all. It was as I remembered it. Clean, impeccable, accessible, and the staff was very helpful.
Stayed 1 night in Sep 2023
Response from ricci on 22 Sept 2023
Dear Mitchell, thank you for the nice review, we are very pleased that you came back to visit us and we hope to see you again soon. a warm greeting,Ricciarda

10/10 Excellent

Jillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, walking distance to just about everything! The staff was very helpful and kind as well. Definitely would recommend/ stay here again!
Stayed 2 nights in Sep 2023
Response from Ricc on 25 Sept 2023
Dear Jillian,Thank you for your kind review.Kind regards,Ricciarda

4/10 Poor

Ila

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The saving grace for this stay was how close it was to everything. Our room smelled pretty bad upon check in. They also call it a bed and breakfast but there’s no breakfast, they have a coffee machine that only sometimes worked. The rooms are super tiny and check out is way too early at 10 am.
Stayed 2 nights in Aug 2023

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our check in was easy and the proprietor was very kind and helpful about letting us leave our luggage all day after checkout. The room was comfortable and very clean. Not fancy but very well appointed with nice treats like tea and coffee in the room and in the common room. Thank you.
Stayed 1 night in Aug 2023
Response from ricci on 2 Sept 2023
Dear Karen,It was a pleasure to host you and to know youhave had a goos stay with us.Hope to see you soon, again at Badia Firoentina !

4/10 Poor

John

Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty and hot
I booked here because of great reviews, but unfortunately, my stay was very disappointing. My room was quite dirty and the air conditioning didn’t work, which made sleeping almost impossible. On the plus side, I must say that the location was unbeatable.
Stayed 1 night in Jul 2023
Response from Badia Fiorentina on 30 Jul 2023
Dear John,we are sorry to read your feedback but happy you enjoyed the extra central location.We would like to remind you that our staff is always ready to respond to our guests needs even remotely. Next time feel free to contact us and ask for assistance, we could and would have helped with pleasure with both cleanings and air conditioning.We are already working on the ceiling, these beautiful historical buildings require continuous maintenance. We take seriously every feedback, we hope to host you again and show you our improvements!Regards,Badia Fiorentina

6/10 Okay

Fariba

Disappointed!
B&B suppose to have breakfast, hence the name B&B and I am pretty sure when I booked the room, it was with breakfast. But this B&B does not provide breakfast. It has a coffee machine and for a couple of days it was out of coffee. Fresh towels were not provided daily and I had to go and look for it in the storage room.
Stayed 9 nights in Jun 2023
Response from Badia Fiorentina on 28 Jul 2023
Dear Fariba,we are sorry to read about your disappointment. We are always trying to make our best and to improve.Let us remind you that, as per clear description of the structure, that you can read here on Expedia, breakfast is not available and not provided.Regarding towels, we change them every 3 days, this information is available in the sheet present in every room in the "house rules" section.Best regards,Badia Fiorentina

10/10 Excellent

Edgar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great about my experience with this property. I would definitely come back and I would strongly recommend to my friends.
Stayed 2 nights in May 2023
Response from ricci on 2 Jun 2023
Dear Edgar,Thank you for your nice review.Hope to host you again, soon!Ricciarda

2/10 Terrible

Suzanne

Stayed 2 nights in Apr 2023
Response from Eleonora on 11 May 2023
Buongiorno Suzanne come mai il soggiorno non le è piaciuto ? Saperlo ci aiuterebbe a migiorarci.Cordialmente

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Second stay here, sadly very different, breakfast no longer provided despite hotels.com advertising room with breakfast. Room had fridge that was extremely noisy all night
Stayed 3 nights in Apr 2023

10/10 Excellent

JESUS FERNANDO

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
baños afuera de la recamara, mucho ruido de parte de huespedes
Response from ricci on 9 Jan 2023
Estimado Señor Jesús,gracias por tu reseña, la habitación clásica tiene baño privado con acceso desde el frente de la habitación, espero que esto haya quedado claro al momento de la reserva. Lo siento si otros invitados hicieron ruido. Todavía espero que haya tenido una excelente estadía en el Badia Fiorentina.Atentamente,Ricciarda

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Melvin

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Muy bonito fácil acceso
Stayed 5 nights in Sep 2022
Response from ricci on 19 Sept 2022
Gracias!

10/10 Excellent

Jacob

Stayed 3 nights in Aug 2022
Response from ricci on 29 Aug 2022
Thank you for your kind review.

6/10 Okay

Maria

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Awful service, decent rooms and cleanliness.
After 9 hours of travelling, we had to wait for another 2 hours before anybody came to check us in, despite them knowing our arrival time 2 days before. When discussing with other guests, they were in the same situation as us when they checked in. The rooms were clean. The triple room was quite small for 3 people, but the location was amazing so that was the price to pay. Good cleanliness. Tea and coffee available all day. Most rooms don’t have the bathroom inside the room, you need to cross a hallway to access the bathroom which is very strange.
Stayed 3 nights in Jul 2022
Response from Eleonora on 24 Sept 2022
Dear Maria we are very sorry that you had to wait so long but we had several check in at the same time and we were late....sorry again.However, we hope you enjoyed your holiday and your stay...Kind regardsEleonora

6/10 Okay

Sam, toronto

Travelled with partner
Liked: Cleanliness
Good place to crash. Very small room excellent AC. Didn’t like the fact that the washroom was not in the room. Staff during the day only but reply when needed. Excellent location to discover Florence.
Stayed 2 nights in Jul 2022
Response from Eleonora on 8 Aug 2022
Dear Sam thank you for your review, we have rooms with the toilet inside the room, and other rooms with toilet private in front of the room. You chose the room with the external bathroom. Next time next time pay more attention when you booking. Kind regards Eleonora

8/10 Good

Li-Ming

Stayed 4 nights in Jul 2022
Response from ricci on 31 Jul 2022
DEar Li Ming, Thank you for your review. Kind regards, Ricciarda

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location. Hassle free
A great place in the heart of Florence. Room was nice and clean and the AC was a godsend. Separate bathroom but not too much of an inconvenience. TAKE A DETAILED MAP. QUITE DIFFICULT TO FIND AND DO NOT USE GOOGLE MAPS.
Stayed 3 nights in Jun 2022
Response from Eleonora on 27 Jun 2022
Dear Mark thanks a lot for your nice review. Kind regards Badia Fiorentina Staff

6/10 Okay

Lisa

Liked: Cleanliness, staff & service
Not quite a bed and breakfast
This bed and breakfast was nice, but the room we were given was much smaller than pictures lead us to believe. We paid extra for the deluxe room and it was anything but. Staff was very friendly and helpful in booking a taxi. Also, it’s important to note that the living room/kitchen area pictured is a shared space amongst many guests coming in/out. It’s bordering the line of a nice hostel.
Stayed 3 nights in Sep 2021
Response from ricci on 22 Sept 2021
Thank you for your review. Kind regards, Ricciarda

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really cool location and excellent host! Comfortable, clean room and good breakfast (typical bread and yogurt but also options like homemade cake). There are some limitations around leaving bags to explore since there is no access without a key after 4pm and the stairs up to the apartment were a little musky, but those are small drawbacks. For the most part, an excellent experience that I highly recommend.
Stayed 1 night in Jan 2020
Response from ricciarda on 8 Jan 2020
Thank you for your kind review. We usually leave the keys set to the guests for came back to pick up the luggage after 4:00 pm. Maybe we didn't know about your need to leave your luggage.. sorry for the inconvenient. Kind regards, Ricciarda

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place to stay
Great hospitality
Stayed 2 nights in Oct 2019
Response from ricci on 23 Oct 2019
Thank you for your kind review!

10/10 Excellent

Verified traveller

Stayed 7 nights in Sep 2019
Response from Eleonora on 14 Oct 2019
Thank you for your kind review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019
Response from badiafiorentina on 11 Oct 2019
Thank you for your kind review! We are happy you have found our b&b comfortable and good located! Our aim is to make our guest stay as pleasant as possible. Hope to meet you again in a future!

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Florentine Home!!
Great location, quick check in, lovely lady that welcomed us and gave great information!
Stayed 2 nights in Sep 2019
Response from Eleonora on 10 Sept 2019
Dear Jacqueline Thank you for your beautiful review. It is reason of pride for us to have made your stay in Florence even more pleasant. We are hoping to have you our guests again and we wish you all the best.

10/10 Excellent

svenja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Location
We would definitely stay there again and wouldn't;t hesitate to recommend Badia Fiorentina to others. Only negatives were that the AC was not as efficient as we hoped, but it was August in Florence, and we appreciated being able to at least adjust the temperature in the room a little bit. Also, on a couple of occasions we smelled cigarette smoke in the hallway, which may have just been from another guest who smoked outside. Our room was impeccable, clean, roomy, and the service was fabulous.
Stayed 3 nights in Aug 2019
Response from ricciarda on 22 Aug 2019
Dear Svanja, Thank you for your nice review. Surely we will take your suggestions for us are very important in order to improve. Kind regards, Badia Fiorentina b&b

10/10 Excellent

Tuong Vy Nguyen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location, location, location.
Very good service from the staff. The location is great. You are in the middle of everything and it is easy to get around. The only downside is that the wifi was a bit unstable when we got back at night, but that was a minor issue. We were not planning to eat the free breakfast every day, but we did. Just because we had a lot of things planned early in the morning, and we were still not tired of the food after 5 straight days. I would recommend and stay here again.
Stayed 5 nights in Jun 2019
Response from Eleonora on 9 Jul 2019
Dear Toung Vy Nguyen Thank you for your kind review, we hope to see you again here in Florence . Kind regards Badia Fiorentina Staff

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Will stay again!
We enjoyed being centrally located. The room was clean. Bathroom was not in the room which made it very disappointing since the pictures and description did not indicate separate bathroom. However, we came to find out that there are rooms with attached bathrooms, so if you are going to stay here, ask for it. I will next time.
Stayed 4 nights in Jul 2019
Response from Eleonora on 9 Jul 2019
Thanks for your review, however, I must point out that in the description of the rooms there is clearly written a private external bathroom. Thank you we hope to see you again

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome!
Great place! Employees are so incredibly friendly. Breakfast was good and the area always clean and stocked. The only downside was housekeeping turned our air conditioner off during the day and it was 97 degrees outside. It cooled off fairly soon but, would’ve liked to be more comfortable coming back in from the heat
Stayed 2 nights in Jun 2019
Response from ricci on 5 Jul 2019
Thank you for your kind review.. We are sorry for the inconvenient with the air, it stops automatically when the window is open, maybe it happened this. However we will keep your suggestion in mind so that it doesen't happen again. Hope to have you our kind guests your next time in Florence. Kind regards, Ricciarda - Badia Fiorentina b&b

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family fun in Florence.
Staff was friendly helpful and kind. The rooms were a great size and very clean. Location is perfect about 5 to 10 mins from almost every point of intrest and 14 mins from the train station. Really enjoyed our stay and would recommend.
Stayed 2 nights in Jun 2019
Response from Eleonora on 1 Jul 2019
Dears Gustavo, Thank you for your beautiful review. It is reason of pride for us to have made your stay in Florence even more pleasant. We are hoping to have you our guests again and we wish you all the best.

8/10 Good

Verified traveller

Stayed 3 nights in Jun 2019
Response from eleonora on 24 Jun 2019
thank you

8/10 Good

Verified traveller

Stayed 1 night in Jun 2019
Response from ricci on 19 Jun 2019
Thank you fro your kind review.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room, great location - just 14 minutes from train station and close to major attractions.
Stayed 2 nights in Jun 2019
Response from ricci on 12 Jun 2019
Thank you for your kind review!

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small friendly b & b
Great central location and very helpful friendly owners. Room and breakfast were both excellent, with tea an coffee always available. Be aware that there is a long steep flight of stairs up to the rooms and reception. Do not book if this will be a problem. Otherwise, perfect.
Stayed 3 nights in Jun 2019
Response from ricci on 12 Jun 2019
Dears, Thank you for your beautiful review. It is reason of pride for us to have made your stay in Florence even more pleasant. We are hoping to have you our guests again and we wish you all the best. Ricciarda & Bruno

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unfortunately we only had a 1 night in Badia Florentina & Florence on this occasion but will most definitely return to both again. Although we initially had some difficulty finding our accommodation it was well worth finding. The staff were so nice & most helpful, pointing out all the places of interest as well as all the wonderful places to to eat. Our room was lovely, clean & spacious and the beds were really comfortable. Plenty of food choices for breakfast & lots of good coffee too. Even though check out was at 11am our bags were stored safely for us until we collected them at 4pm making it so much easier for us to see as much of Florence as possible before we had to get our train to Milan.
Stayed 1 night in May 2019
Response from ricci on 15 May 2019
Dear Fiona, Thanks for your very nice review. hoping to have you back our kind hosted soon, we send you our best regards. Badia Staff

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Excellent stay, the owner was very kind and helpful. The room was very comfortable and clean. Breakfast was provided and very good.
Stayed 2 nights in May 2019
Response from eleonora on 13 May 2019
Dear Rebecca, Thank you for your beautiful review. It is reason of pride for us to have made your stay in Florence even more pleasant. We are hoping to have you our guests again and we wish you all the best. Ricciarda & Bruno

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Walking distance to everywhere.
Perfect location, very friendly hosts, nice clean room and decent breakfast. would recommend.
Stayed 2 nights in Apr 2019
Response from eleonora on 29 Apr 2019
Dears, Thank you for your beautiful review. It is reason of pride for us to have made your stay in Florence even more pleasant. We are hoping to have you our guests again and we wish you all the best.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly welcome and advice. Bruno makes his guests feel very welcome, just like home from home. Excellent location, clean rooms perfect for a short stay.
Stayed 3 nights in Apr 2019
Response from ricc on 15 Apr 2019
Thank you for your kind review!

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018
Response from eleonora on 6 Nov 2018
Dears Fiona, Thank you for your beautiful review. It is reason of pride for us to have made your stay in Florence even more pleasant. We are hoping to have you our guests again and we wish you all the best.