Ratings based on 717 Verified Reviews

3.7 out of 5
88% of guests recommend
4.0 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveller from Vancouver, Canada

Location is the winner here

Posted 16-May-2017
We loved the location, walking out the front to see the duomo down the first street was fantastic. You are right in the centre of shops here and a 2-5 minute walk to the Duomo, a 15 minute leisurely walk to Santa Maria Novella Train station. Our room was okay. it had a new renovated bathroom which was great, but the rest of the room lacked some warmth and updating. The bed was very firm as were the pillows. The staff was great, the breakfast was good, don't expect any hot food here, which is very common, cold cuts and cheeses in addition to the usual buffet foods, and a decent cappuccino. Overall for the location it's worth it, especially if you're only in Florence for 2 days!
2 out of 5
by A verified traveller from Adelaide, Australia

Posted 08-May-2017
Terrible wifi in the room and hallways, assume you do not have any wifi in your room. Wifi only works in the lobby and dining area. The walls are paper thin, you can hear everything from the hallways, especially the opening and closing of doors. There is a room right next to the lift but we were lucky enough to be down the hall. We were on level 3 and outside our window was a restaurant with an area for parking. The sound from this area echoes upwards loudly into the night. The shower is tiny. I could barely move around in it. The hotel is in a good location. It is a 6 minute walk to The Duomo. Breakfast is basic with no hot food.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great location in Florence

Posted 22-Apr-2017
Hotel is in a great location. We walked everywhere easily. Beds are comfy. Breakfast was good. Shower has good water pressure.
5 out of 5
Recommended
for Everyone
by A verified traveller

This hotel was located in the center of everything

Posted 11-Apr-2017
We loved the location of the hotel and the staff was very nice. We would stay here again
5 out of 5
Recommended
for Everyone
by A verified traveller from Ghori

Posted 15-Mar-2017
Excellent location. Great shopping area. Walking distance to most of the icon places. Will recommend to family and friends.
5 out of 5
Recommended
for Everyone
by A verified traveller

Excellent option quality-price

Posted 06-Mar-2017
It is in the middle of the city, very easy to go every where, and the personal very friendly, a guy named Andrea was very helpfull and kind everytime.
4 out of 5
Recommended
for Everyone
by A verified traveller from Chatham, England

Close to all attractions

Posted 16-Feb-2017
Lovely little hotel, hidden away off the street. Friendly staff and spacious rooms. Close to all shops and tourist attractions. We could see the dome and bell tower from our room.
5 out of 5
by A verified traveller

Fantastic trip

Posted 15-Jan-2017 on Hotels
Amazing location, great host. Would recommend to everyone
5 out of 5
by A verified traveller

Convenient location, nice staff

Posted 16-Dec-2016 on Hotels
Close to shopping. Excellent location, close to the Duomo. Two doors down from Cucciolo Bar Pasticceria a nice inexpensive place to eat. The staff was nice, professional and knowledgeable of the surrounding area.
5 out of 5
Recommended
for Everyone
by A verified traveller from Pasco, WA

Great hotel in the center of Florence

Posted 11-Dec-2016
Great hotel, great price, great people, all around a great experience. Rooms were good size. Beds were very firm but I never woke up sore, bedding was clean and comfortable. Bathrooms were updated, clean and the towels were very large and very soft! Hotel staff was very friendly and always willing to call a taxi, give directions or recommendations on where to eat. WIFI had great signal and super fast. Limited TV selection but we only occasionally would watch CNN. Free breakfast every morning had fresh selection of stuff and was always good, we ate it 8 mornings in a row and I enjoyed it every morning. We will definitely stay here again when we return to Florence