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"Comfy bed and decent sized room but bathroom wasn’t very clean, the shower head was broken so we had to hold it when showering and bed sheets had cigarette hole in it. Hotel also tried to charge us again for room despite already having paid."

"Quality stay"

"This property was great for a long stay in London. I stayed here for close to a month and loved it. The area is perfect it’s just walking distance from bayswater station. Also the room itself was great! Incredibly clean, perfect size and all you need; a/c, kitchen, tv, strong wifi etc. Most importantly, ..."

"Great customer service and great location. Definitely stay here again!"

"Some teething problems following refurbishment than I’m sure will soon be ironed out. Pleasant enough stay and excellent staff"

"Staff always willing to help, very welcoming and comfortable night, thank you."

"Excellent but no check in details sent. Had to call main office and got instructions from there. Could have been a lot easier on arrival if this was sorted. Central for town. Good outside space. Quiet even though next to raIlway station."