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"great hotel in great location."

"The hotel is on top of the station which make it perfect and easy to get around I stay here on every trip to Tokyo area. The only thing I think they can improve on would be faster access to elevator since it’s on the 10th floor it always a wait and packed elevator "

"This property is the best hotel in Yokohama. Rooms are big with a 180° view of the bay! Staff are friendly. Hotel is super clean. Amenities are top notch. "

"nice spacious rooms & conveniently located "

"Their service was very good"

"The luggage storage service is very convenient for guests traveling."

"I was very surprised that hotel room is such big almost 40sqm. The hotel room facilities and walls are very new and clean. Parking is located in Level 3 by using elevator. The staffs are very nice. My mobile phone charger is USB C type for iPhone, the hotel and staff provide me the power converter and USB charger. I am really appreciate for staff’s patience' service "

"Great staff who spoke English very well. They were very helpful making sure that our taxi driver knew where we wanted to go! Close to train station 5-7 minute walk. Would return in the future. Breakfast was extra (yen) but it was worth the money - lots of food and 3 choices (English, Chinese or Japanese style). Laundry available at decent price. "