El Corte Ingles Mall

Amazing! Isabella is the BEST!

This is a very cute hotel. Leads on to the street which is very quaint. However We did not have hot water for the entire stay. Staff tried to help and no communication of the status of the situation until we inquired again. Pillows are so thin, which was not a good sleep

The hotel is really nice in general. We had a Sweet (bigger, nicer, more expensive) but noticed right off the mat, but it felt very hot (lots of windows, but also a lot of radiant heat from the sun. The air conditioner did not seem to be working very well. We asked them to check it on night number three, and they said everything was fine. But when we got back from dinner, it was very very hot. It was definitely cooler outside than inside, so we had to open all of the windows to let a little cool air come in, and threw the blanket on the ground and used only a sheet. It was still super hot all night, and loud as well because of surrounding noises. We hardly slept at all.