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"Nice food at the hotel. Relaxing room. "

"Would definitely recommend! Facilities are great especially the gym, one of the best i’ve seen. Only thing is Steam room was very weak. Christmas buffet had a good selection and breakfast was nice. "

"Nicely refurbished rooms but no heat in the room so was given a small space heater?? Then mid afternoon the music started beneath us, we were told by the front desk the party would finish between 5-6pm. At 7pm it was still going strong. Music so loud no TV could drown it out and the floor vibrated. We asked to be moved, which was accommodated but only to a smaller queen size room (we had a king) - no compensation and no apologies. Would not stay again. "

"Great location, very clean and excellent staff."

"Window in Bathroom was black around the bases and one light in bedroom not working."

"The room was ok, the hotel is a bit dated and basic but it’s a reasonable price so my expectations were not high and therefore it was fine for a night. "

"Check in was efficient and the welcome friendly. Room and bathroom were a good size and clean. Unfortunately I had to leave too early to try the breakfast. Hotel is only a short walk from Canterbury West train station and the Marlowe Theatre. The room that I stayed in overlooked North Lane and I would just say that if you're a light sleeper it might be a good idea to have earplugs in case the traffic noise bothers you. I'd happily stay here again."

"Overall very good customer service and very friendly "

"Amazingly stunning hotel Brilliant , helpful staff and the rooms ( comfy , spacious beds with such comfy pillows too ) The restaurants are fantastic ,really lovely all round . We will definitely return."