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Reviews of The Bridge Inn

4 out of 5
The Bridge Inn
27 Baird Road, Ratho, Newbridge, Scotland

Reviews

9.4

Exceptional

Rating 10 - Excellent. 303 out of 401 reviews" "
Rating 8 - Good. 80 out of 401 reviews" "
Rating 6 - Okay. 11 out of 401 reviews" "
Rating 4 - Poor. 3 out of 401 reviews" "
Rating 2 - Terrible. 4 out of 401 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Ron

Travelled with family
Liked: Cleanliness, staff & service, room comfort
New Year stay
A traditional inn on the Union canal. Check in was simple and friendly. No elevator but only one flight of stairs. Room is on the small side but this is an older property, Bed was comfortable, duvet could be a little larger, it fitted the bed just but was perfectly warm. I like fresh air and the room had an opening window which is becoming all too rare. One minus was that the water supply to the bathtub was wrongly connected.. The hot tap gave out cold water while the cold tap gave out scalding hot water. Forgetting this, I nearly burnt myself once or twice. The bathtub was very deep which allowed for a really pleasant soak but it would have benefitted from a handrail to assist getting out of it. Breakfast had an excellent choice of dishes. Lunch and dinner was pub food. Lively bar with a good atmosphere. Long walks can be had along the canal towpath either side of the Inn.
Stayed 4 nights in Dec 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Laura on 11 Dec 2023
Thank you for your review Paul, delighted you enjoyed your stay!

10/10 Excellent

Philip

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved this place… The inn and its’ setting is beautiful. We couldn’t wait to get out for a walk with our dog, Hector, in the morning along the lovely canal… and it was a glorious frosty morning! Bliss! As soon as we arrived at the inn, we were made so welcome. Our room was gorgeous. Meal Delicious. Bed… sublime… cosy and comfortable, pillows… had best sleep for a long long time. It was So So quiet too! Just perfect. Everything and more that you could possibly need in our room. But, first and foremost… the staff. I have never met such kind and friendly staff… every one of them. All went out of their way to make us feel valued. You are all lovely. I can’t speak highly enough about you. Nothing was too much trouble and you took an interest in us, really warm and caring. Thank you xxx We already plan to come back in the spring. And, hopefully bring more of our family. Sublime !
Stayed 1 night in Nov 2023
Response from Laura on 17 Nov 2023
Delighted to hear that you enjoyed your visit to us, it really is the feedback we hope for and the service we strive for. I have passed your compliments onto our team and we would be delighted to welcome you back at another opportunity.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Laura on 30 Oct 2023
Thank you for your review Paul!

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Claire was amazing. She gave us guidance to activities in Edinburgh and arranged transportation for us. Above and beyond!
Stayed 2 nights in Oct 2023
Response from Laura on 17 Oct 2023
Delighted you enjoyed your stay and I will pass your compliments onto Claire, we hope to welcome you at another occasion.

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Quaint, quiet, friendly and charming don't adequately describe The Bridge Inn.
Stayed 1 night in Oct 2023
Response from Laura on 12 Oct 2023
Thank you for your review Katie, delighted you enjoyed your stay!

10/10 Excellent

Don, Alpharetta

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed overnight to catch an early flight in Edinburg... great stay, food, etc!
Stayed 1 night in Sep 2023
Response from Laura on 12 Oct 2023
Thank you for your review Don, hope to welcome you back!

10/10 Excellent

Nathalie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I only stayed one night at the Bridge Inn. We'll have to come back as we really enjoyed our stay. The location is convenient and very quaint. We had a restful night, following the most delicious single malt and dinner. We found the staff to be particularly friendly and knowledgeable. In the morning, we also had a delicious breakfast before heading to town. Thank you for a delightful experience.
Stayed 1 night in Sep 2023
Response from Laura on 2 Oct 2023
Delighted you enjoyed your visit to us Nathalie, we definitely look forward to welcoming you back at another opportunity for a repeat visit. We hope you had a safe onward journey and enjoyed your time in Edinburgh!

10/10 Excellent

L.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A perfect location for our last evening in Scotland.
Stayed 1 night in Sep 2023
Response from Laura on 28 Sept 2023
Thank you for your review - delighted you enjoyed your stay.

10/10 Excellent

Sarah L

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the old-world feel in the bar area, and the extreme attention to detail by all of the staff !!
Stayed 1 night in Sep 2023
Response from Laura on 28 Sept 2023
Thank you for your review Sarah - I will pass your compliments onto our team and we would love to welcome you back!

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
If you're looking for peaceful and quiet, you can't go wrong with Bridge Inn. Tomas and his team were warm, welcoming, and made everything perfect. The setting was idyll, breakfast delicious, and facilities pristine. Everything was kept exceptionally clean, and the heated floor in the bathroom was a delightful discovery. Would highly recommend for the traveler seeking serenity.
Stayed 1 night in Sep 2023
Response from Laura on 25 Sept 2023
Thank you for your lovely review delighted you enjoyed your stay with us and we would love to welcome you back at another opportunity.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sleepy village inn, buzzing with life.
Very hospitable friendly staff, Location and amenities excellent. Food incredible! Cant wait to go back.
Stayed 1 night in Sep 2023
Response from Laura on 25 Sept 2023
Thank you for your review - delighted you enjoyed your visit!

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Laura on 11 Sept 2023
Thank you for your review Amanda, delighted you enjoyed your visit!

10/10 Excellent

DORSEY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very quaint and wonderful staff.
Stayed 1 night in Sep 2023
Response from Laura on 11 Sept 2023
Thank you for your review!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay! Everyone friendly and helpful. Lovely accommodations.
Stayed 1 night in Aug 2023
Response from Laura on 9 Aug 2023
Thank you for your review!

10/10 Excellent

William

Stayed 1 night in Jul 2023
Response from Laura on 9 Aug 2023
Thank you for your review William!

2/10 Terrible

Michael

Disliked: Staff & service, amenities, property conditions & facilities
Fawlty Towers eat your heart out. Was welcomed by the barman who was doubling asa receptionist. His office was the dining room bar. He promply tried to sell breakfast to me, this was on arrival at 5pm. He helped usupstairs with our luggage and gave us no further information other than if we wished to enter or leave the building between 11pm and 6am we must use the fire exit. He did not tell us there was no milk with the tea and coffee facilities in the room. If you wanted milk you had to go to the bar to get it. Pity if you needed it between 11pm and 6am. Then we get to the ensuite! You need to be a 15year old gymnist to get in and out of the clawed bath. When you got in the cold water tap dispenses hot water and the tap marked hot gives you cold water. The so called shower is simply a showerhead in the bath. You cannot wash your upper body and hair as there is no shower curtain so you flood the bathroom when attempting to. Finally there in no rails to support you when alighting from the 60cm high bath resulting in a real danger of slipping.
Stayed 3 nights in Jul 2023

6/10 Okay

jacquelyne

Disliked: Room comfort
such a shame.
very disappointing this looks like a lovely place to stay, unfortunately it seems that the food is the most important part-don't get me wrong the food was truly AMAZING!! the overgrowth was very sad, this could be a wonderful place to sit and watch the boats on the river, but so overgrown and overlooked. pots and plants around left to go to weeds and fallen over or cracked. downstairs is locked off between 11pm and 7am.some really nice bar staff employed here, friendly and helpful.
good breakfast
delicious!!
unbelievable!
shame
Stayed 2 nights in Jul 2023
Response from Laura on 31 Jul 2023
Thank you for your review - we will certainly take your feedback into consideration for development moving forward.

10/10 Excellent

Maureen

Stayed 2 nights in Jul 2023
Response from Laura on 25 Jul 2023
Thank you for your review Maureen, delighted you enjoyed your visit!

10/10 Excellent

Michele

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice 😊
Stayed 1 night in Jul 2023
Response from Laura on 25 Jul 2023
Thank you for your review Michele, we hope to welcome you back at another occasion.

8/10 Good

Melinda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to airport and Royal Highland Centre.
Stayed 2 nights in Jun 2023
Response from Laura on 27 Jun 2023
Thank you for your review Melinda, hope to welcome you back another time.

10/10 Excellent

Nan

Liked: Cleanliness, staff & service, property conditions & facilities
My night at The Bridge Inn was the perfect way to end my Scotland vacation. Loved the location right on the canal. I was fortunate to arrive just in time to rent a kayak (Driftwood Adventure). The restaurant has a fun menu and the food was delicious. My room was comfortable and immaculate. The staff couldn’t have been more welcoming and helpful.
Stayed 1 night in Jun 2023
Response from Laura on 20 Jun 2023
Thank you for your review Nan, delighted you enjoyed your visit with us and were able to utilise the facilities and location of The Bridge Inn to it's full extent! We do hope you had a safe onward journey and would love to welcome you back at another opportunity.

8/10 Good

James

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Laura on 8 Jun 2023
Thank you for your review James, delighted you enjoyed your stay!

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a great option for a last nights stay in Scotland. It's close to the airport and super easy to get an Uber. I loved the quaint area and the hotel itself was charming and clean. The bathroom is recently remodeled and has a great shower!) The stay does come with breakfast, which we weren't able to take advantage of since we had an early flight. The staff was lovely and sent up a "to go" breakfast when we asked for a bit of fruit to take. They sent a scone with jam, apple and banana. Yay. The only reason I am not giving this stay a 5 star is the staff was a bit unorganized. Especially the dining. Check in was easy, but a bit chaotic as well. (We had read that the rooms facing the road were noisy with cars going by. We did notice that as well) Having said all that, I would recommend : )
Stayed 1 night in Jun 2023
Response from Laura on 6 Jun 2023
Thank you for your review - I will pass your comments onto the teams involved in your stay to see where we can improve moving forward. We would love to welcome you back at another opportunity.

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Bridge Inn is a gem
I loved this place so much. Lovely setting, lovely walks, lovely room. I really enjoyed myself and found the staff very friendly and helpful. The food was good, too.
Stayed 2 nights in May 2023
Response from Laura on 30 May 2023
Thank you for your lovely review Vicki - delighted you enjoyed your stay - I will pass your compliments onto our management and teams. We would love to welcome you back!

10/10 Excellent

Liz

Travelled with partner
Liked: Staff & service, property conditions & facilities
Just a quick stop over but very enjoyable helpful information about the area and getting to Edinburgh
Stayed 1 night in May 2023
Response from Laura on 30 May 2023
Delighted you enjoyed your stay Liz - hope to welcome you again!

10/10 Excellent

Katya

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was great and the breakfast was delicious. We enjoyed visiting on the deck and going for a stroll after dinner on the canal. Perfect spot close to the airport.
Stayed 2 nights in May 2023
Response from Laura on 29 May 2023
Thank you for your review Katya, delighted you enjoyed your stay with us!

10/10 Excellent

beverly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Minutes from airport but felt like we were in a quaint village along a canal
Stayed 1 night in May 2023
Response from Laura on 19 May 2023
Thank you for your review Berverly, delighted you enjoyed your time with us and we would love to welcome you back!

8/10 Good

Sandy

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Laura on 10 Feb 2023
Thank you for your review - we hope you enjoyed your stay and hope you had a safe onward journey.

10/10 Excellent

Moira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent one night stay - food amazing - staff service brilliant
Stayed 1 night in Dec 2022
Response from Moira on 3 Jan 2023
Thank you for your review Moira, delighted you enjoyed your stay with us and we look forward to welcoming you again in the future!

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

10/10 Excellent

Paul

Stayed 1 night in Oct 2022
Response from Laura on 25 Oct 2022
Thank you for your review Paul, delighted you enjoyed your stay with us.

10/10 Excellent

Joseph

Stayed 1 night in Oct 2022
Response from Laura on 7 Oct 2022
Thank you for your review - delighted you enjoyed your stay with us. We hope to welcome you again.

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely perfect: gracious and helpful staff; beautiful water light in nineteenth century inn; simple and delicious food. Real Scotland at its rural best.
Stayed 1 night in Sep 2022
Response from Laura on 15 Sept 2022
Thank you so much Margaret, delighted you enjoyed your time with us. We are very lucky to be situated in such a beautiful part of Scotland within a building steeped in such history. We hope you had a safe onward journey and we would love to welcome you back again in the future.

10/10 Excellent

Eva K

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Bridge Inn was our first overnight of our 6 day walk from Edinburgh to Glasgow. It’s location was perfect, right on the Union Canal which we were following. Our room was ready when we arrived, complete with a huge marvellous bathtub to soak our weary selves. We had reserved a table for supper in the dining room and were pretty happy with the chicken pie, fresh local potatoes in our dinner as well as the parsnip, apple and pepper soup that we started with. Quantities were generous and the attention of staff to our needs was perfect. We would love to go again some day!
Stayed 1 night in Sep 2022
Response from Laura on 12 Sept 2022
Thank you so much for your lovely review Eva, delighted you enjoyed your stay with us and that you were able to sample all that the Bridge Inn and the Union Canal has to offer. I will pass your delightful compliments onto chef and his team alongside our front of house team.We would love to welcome you back and hope that you had a safe onward journey.

10/10 Excellent

Kurt

Stayed 1 night in Aug 2022
Response from Laura on 6 Sept 2022
Thank you for your review Kurt, delighted you enjoyed your stay!

8/10 Good

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Bridge Inn
Very nice Inn. Very friendly staff. Clean room. Footed bathtub, but no shower. Very close to the Edinburgh airport.
Stayed 1 night in Jul 2022
Response from Laura on 2 Aug 2022
Thank you for your review Cynthia, we are delighted you enjoyed your stay. We do have one room with a bathtub and handheld shower - our Baird room, however the remainder of the rooms do have walk-in showers. If you are joining us again please let us know and we can assign you accordingly. We hope to welcome you back at another occasion and hope you had a safe onward journey.

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

Magda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Laura on 5 Jul 2022
Thank you for your review Magda, delighted that you enjoyed your stay with us and we hope to welcome you back at another occasion.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay,very friendly staff and breakfast was very good.Would stop again if in the area.
Stayed 1 night in Jun 2022
Response from Laura on 30 Jun 2022
Thank you for your review Mark - delighted you enjoyed your stay and we hope to welcome you again!

10/10 Excellent

Matthew

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
An great location to relax and get away from the city/busy life that is only a mile away, you can't even hear the traffic
Stayed 1 night in Jun 2022
Response from Laura on 24 Jun 2022
Thank you for your review Matthew - delighted you were able to enjoy your stay with us and we hope to welcome you again!

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to Edinburgh and Airport, but feels out in the country. Wonderful restaurant. Comfortable bed. Gracious employees. Would definitely recommend.
Stayed 1 night in May 2022
Response from Laura on 20 Jun 2022
Thank you for your review Scott!

6/10 Okay

Alan

Travelled with partner
Liked: Cleanliness, staff & service
People lovely bedroom cold draughty no heating
Stayed 1 night in May 2022
Response from Laura on 20 Jun 2022
Thank you for your review Alan, apologies - our rooms do have heating which should have been operational during your stay. We hope that it has not deterred you from returning to the Bridge Inn!

10/10 Excellent

Marion, Cazadero

Travelled with group
Liked: Staff & service
Location, food friendly staff
Stayed 1 night in May 2022
Response from Laura on 17 May 2022
Thank you for your review Marion, delighted you enjoyed your stay with us.

10/10 Excellent

Phoebe

Stayed 1 night in Apr 2022
Response from laura on 29 Apr 2022
Thank you for your review Phoebe, hopefully we will welcome you back in the future!

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a wonderful place! I stayed there because I wanted to stay my last night in Scotland close to the airport.
Stayed 1 night in Apr 2022
Response from Laura on 25 Apr 2022
Delighted you enjoyed your stay Joyce! Hope to welcome you again!

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A comfortable and relaxing stay in picturesque surroundings. The restaurant is excellent, the staff were very friendly and I'd happily visit again.
Stayed 1 night in Apr 2022
Response from Laura on 11 Apr 2022
Thank you for your review - delighted you enjoyed your visit and we hope to welcome you again.

10/10 Excellent

eleanor

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022
Response from Laura on 4 Apr 2022
Delighted you enjoyed your stay - hope to welcome you back again!

10/10 Excellent

Phayungsak, Greenwich

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A charming inn with an award winning pub and fabulous dining. Loved everything about it except the room was a bit tiny. Loved the bathroom because it had a real shower and not a massive bath tub you have to scale to get into.
Stayed 5 nights in Mar 2022
Response from Laura on 29 Mar 2022
Thank you for your review - delighted you enjoyed your stay!

10/10 Excellent

Matthew James

Stayed 1 night in Feb 2022
Response from Matthew on 11 Feb 2022
Thank you for your review Matthew - delighted you enjoyed your stay.