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"The spa is super , the rooms are simple but perfect and the staff are just so helpful and lovely I left something behind and it was no problem for the staff to arrange to send it back to me in London the next morning . Nothing is complicated as life should be and is very rarely found. It’s the second time I have been there and to Helmsley in the last 3 weeks and I will be back again soon . Thank you . "

"Great location and well kept hotel. We stayed in a medium sea view room and had a great stay. The customer service was also very good. The only thing I would skip next time is the breakfast as it wasn’t to our liking. Will happily stay again. Parking is limited and very tight!"

"Very clean family room on floor 1, had to go and ask for decaf coffee to be told they didn't stock it slightly disappointed. Then spoke to a member of staff who actually went above and beyond and went and got me some. Entertainment didn't happen due to sound technical problems but bingo went ahead slightly later than it was ment to. Evening meal was ok all you can eat buffet but half of the kids menu wasn't available no drinks available other than Very small glasses of water Bar prices reasonable. Only thing I will say staff need to ask the people thats sat in the lobby after 11pm to keep the noise down or returning to the hotel drunk after a night out"

"Had a great stay at the hotel, the lady at reception at check in I felt didn’t really want to be there, I found the price of the stay slightly high due to the maintenance of the room, the view was amazing though, the room was very very warm and paint work bad. The breakfast was really good and service was very friendly. Had a meal on the first night at the fat badger which was very nice the atmosphere was great."

"Lovely, modern, well kept hotel. Super friendly and helpful staff, good location, great breakfast"

"Lovely clean rooms. Very quiet, despite a road being close by. Food was excellent and a wide range of options at really reasonable prices. Staff were really helpful, the guys at the check in, bar and restaurant could not have been more attentive. A great find and we shall return."

"Expensive "

"Best part of the Hotel the staff friendly and welcoming . Personally would never stay again . The building is grand unfortunately time and the owners have not been kind to it. Very dated and neglected in parts. Appreciate that it’s a budget hotel but come on owners update the facilities. Paid £17:95 for a one course meal in the buffet restaurant was not worth it my opinion. So did not stay for breakfast had at a local cafe instead."

"great views over north bay room clean bit dated carpet needs cleaning/ replacing bath room window will not close properly"