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"This was the Hilltop hotel which has come a long way since its heyday. The car park is good for a first impression but the broken hotel board on the building as you go to reception tells a different story. Booking in was quick and easy and the receptionist was friendly and efficient. Our room was on the second floor but no lift so got our exercise for the day! Corridors were well lit and the carpet was clean and tidy and the walls had recently been painted white. The room was clean as were the towels and bed linen. Small wardrobe and two bedside cabinets together with a desk and chair which had a kettle with tea and coffee for a quick cuppa. Bathroom with shower also clean and tidy with soap dispensers but no other toiletries. Room felt a bit spartan but serviceable. Bed was a little hard but we got a full nights sleep with no noise from anywhere in the hotel. Breakfast room was a little spartan but also clean and tidy with plenty of tables and chairs available. There was cereal available together with fruit juice and hot drinks. Standard sliced white or brown bread for the toaster which was quick. Hot plate had a good selection: Bacon, Sausage, Hash browns, beans, tomatoes, fried eggs and mushrooms. All very tasty and well cooked. It was self service / buffet with staff around but we only had to check in for the breakfast with no issues. View from the rear of the hotel was worth seeing (hills / trees). Not the worst hotel we have stayed in but not the best either for 1 night"

"The most uncomfortable bed ever! Very hard mattress. We both slept very little and got up sore next day. Nice enough place but wouldn’t go back because of the bed."

"Excellent "

"Parking was easy & we didn’t use the car again during our stay. The hotel is great for exploring the city. We would recommend it for a short stay in the city."

"Clean room. Bedside light would have been good."

"Fantastic stay at the Gretna Hall Hotel. Food was amazing and breakfast was outstanding. Very helpful and friendly staff. Will definitely be back to stay again. Thank you."

"This is our 5th stay at the pheasant Inn and will be our last! Previous visits have always drawn us back but this time, rude greeting, continued throughout dinner. Won’t go back"

"Ideal but few items in room needed attention"

"Clean nicely proportioned room, comfy bed, nice cotton bedding, soft towels. Good shower with lovely hot water. We had a delicious evening meal. Breakfast was really good too. Good service. All cooked to order. Our dog was made very welcome. We recommend without hesitation. "