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In-room safe, free WiFi, linens, wheelchair access
In-room safe, free WiFi, linens, wheelchair access
In-room safe, free WiFi, linens, wheelchair access
In-room safe, free WiFi, linens, wheelchair access

Guest reviews

4.6 out of 5 Wonderful
67 reviews
Guests rated this property 4.9/5 for cleanliness.

Popular amenities

Free WiFi
Breakfast included
Parking included
Restaurant
Bar
Room service

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Map

Explore the area

Popular LocationDino Park6 min walk
Popular LocationRuthwell Cross13 min drive
Popular LocationCaerlaverock Wetland Centre33 min drive
AirportCarlisle (CAX)35 min drive

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  • Superior Family Room

    5/5 guest room rating

    Room amenities

    • 226 sq ft
    • Sleeps 4
    • 1 Double Bed and 1 Double Sofa Bed
    More detailsSuperior Family Room
  • Classic Double Room

    4.2/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 Double Bed
    More detailsClassic Double Room
  • Classic Double/ Twin Room

    5/5 guest room rating

    Room amenities

    • 236 sq ft
    • Sleeps 2
    • 1 Double Bed OR 2 Single Beds
    More detailsClassic Double/ Twin Room
  • Deluxe Family Room

    5/5 guest room rating

    Room amenities

    • 236 sq ft
    • Sleeps 4
    • 1 Double Bed and 1 Double Sofa Bed
    More detailsDeluxe Family Room
  • Eden Suite

    4/5 guest room rating

    Room amenities

    • 236 sq ft
    • Sleeps 4
    • 1 Double Bed and 1 Double Sofa Bed
    More detailsEden Suite
  • Solway Suite

    5/5 guest room rating

    Room amenities

    • 290 sq ft
    • Sleeps 4
    • 1 Double Bed and 1 Double Sofa Bed
    More detailsSolway Suite
  • Penthouse

    5/5 guest room rating

    Room amenities

    • 291 sq ft
    • Sleeps 4
    • 1 Double Bed and 1 Double Sofa Bed
    More detailsPenthouse
  • Superior Double/ Twin Room

    5/5 guest room rating

    Room amenities

    • 236 sq ft
    • Sleeps 2
    • 1 Double Bed OR 2 Single Beds
    More detailsSuperior Double/ Twin Room
  • Superior Double/ Twin Room

    5/5 guest room rating

    Room amenities

    • 236 sq ft
    • Sleeps 2
    • 1 Double Bed OR 2 Single Beds
    More detailsSuperior Double/ Twin Room

About this area

Dumfries

Hetland Hall Hotel is located in Dumfries. Dino Park and Dalscone Farm Fun are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Lockerbie Ice Rink and Dumfries Ice Bowl.
Visit our Dumfries travel guide
View in a map
Popular Location

What's nearby

  • Dino Park - 6 min walk
  • Ruthwell Cross - 13 min drive
  • Lochmaben Castle - 20 min drive
  • Caerlaverock Wetland Centre - 33 min drive
  • Caerlaverock Castle - 35 min drive

Getting around

  • Annan Station - 9 min drive
  • AirportCarlisle (CAX) - 35 min drive

Restaurants

  • The Farmers Inn - 4 min drive
  • Drummuir Farm Ice Cream - 5 min drive
  • Del Amitri Restaurant - 10 min drive

About this property

Hetland Hall Hotel

4-star hotel with free breakfast and restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and 24-hour room service. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a meeting room, a 24-hour front desk and a garden are on-site. All 30 rooms offer free WiFi, 24-hour room service and flat-screen TVs. Guests will also find coffee/tea makers, hairdryers and safes.
Hetland Hall Hotel offers 30 forms of accommodation with a safe and coffee/tea makers. Flat-screen televisions are featured in guestrooms.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking

Food and drink

  • Free buffet breakfast
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Conveniences

  • Lift
  • Newspapers in reception
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage

Languages spoken

  • English

Business services

  • 1 meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • In-room accessibility
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Linens

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Safe

Policies

Check-in

Check-in between 2:00 PM and 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for GBP 10 per stay

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Crib (infant bed) fee: GBP 10 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Property is also known as

Hetland Hall Hotel Dumfries
Hetland Hall Dumfries
Hetland Hall
Hetland Hall Hotel Hotel
Hetland Hall Hotel Dumfries
Hetland Hall Hotel Hotel Dumfries

Frequently asked questions

Can I cancel my reservation for free at Hetland Hall Hotel and receive a full refund?
Yes, Hetland Hall Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Hetland Hall Hotel cancellation policy on our site for more details about any exclusions or requirements.
Is Hetland Hall Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hetland Hall Hotel?
Self-parking is free at this property.
What time is check-in at Hetland Hall Hotel?
Check-in is from 2:00 PM to 5:30 AM. After-hours check-in is not available.
What time is check-out at Hetland Hall Hotel?
Checkout is at 11 AM.
Where is Hetland Hall Hotel located?
Situated in Dumfries, this hotel is 0.3 mi (0.5 km) from Dino Park and within 9 miles (15 km) of Ruthwell Cross and Lochmaben Castle. Dryfesdale Lodge Visitor Centre and Thomas Carlyle's Birthplace are also within 9 miles (15 km).
4.6
Wonderful
67 reviews
5 - Excellent
44
4 - Good
19
3 - Okay
3
2 - Poor
1
1 - Terrible
0

4.9/5

Cleanliness

4.5/5

Staff & service

4.2/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Travelled with family and small children
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, helpful staff and comfortable rooms.
Stayed 1 night in Aug 2020

4/5 Good

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
There’s no doubt this hotel is gorgeous, has stunning interior and grounds and offers a very romantic stay. The staff very all very pleasant and friendly. I had a nice experience and was greeted with some lovely strawberry dipped in chocolate in my room on my arrival and a swan decoration on the bed in my suite. The suite was well like with natural light, spotless and beautifully decorated. I think there is a lot of potential of changing a good expedience to an outstanding. Considering the rate of the room there are a few expectations I hoped for, including: -Bottled water in the room alongside the freshmen facilitates -Bathrobe and slippers would have been a nice rough as it was the honeymoon suite -A small fridge in the room with minibar could potentially encourage additional purchases. The service was good, definitely room for improvement. When offering drinks to the room one arrived and there wasn’t mix for the other, and we were asked what else we’d like, added 15 mins delay which spoilt the other drink. Although both were still consumed. The bathroom door had to be left ajar as I locked myself in. The handle was hanging off from the inside, luckily I wasn’t alone to be able to get back out. I reported this on my departure as it didn’t impact us having a great overnight. The evening meal was beautiful, tasty and well presented, so much so we over indulged. Host vet the breakfast wasn’t worth the price. Overall I had a lovely overnight! Thank you.
Stayed 1 night in Aug 2020

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
welcoming
Fantastic hotel: clean, great service, cosy
Stayed 1 night in Feb 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anniversary weekend
Had a great time staff very friendly Then we were lucky enough to see a wedding and the wedding fare was on the next day beautiful
Stayed 3 nights in Mar 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
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