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Desk, iron/ironing board, free WiFi, linens
Desk, iron/ironing board, free WiFi, linens
Desk, iron/ironing board, free WiFi, linens
Desk, iron/ironing board, free WiFi, linens

Guest reviews

4.0 out of 5 Very good
370 reviews
Guests rated this property 4.1/5 for cleanliness.

Popular amenities

Free WiFi
Parking included
Pet Friendly
Breakfast Available
Business Services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Personal protective equipment
  • Social distancing


Explore the area

Popular LocationGreen Market1 min walk
Popular LocationCarlisle Guildhall1 min walk
Popular LocationCarlisle Cathedral2 min walk
AirportCarlisle (CAX)26 min drive

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  • Club King Room

    5/5 guest room rating

    Room amenities

    • Sleeps 2
    More detailsClub King Room
  • King Suite with Four Poster Bed

    Room amenities

    • Sleeps 2
    More detailsKing Suite with Four Poster Bed
  • Executive King Suite

    Room amenities

    • Sleeps 3
    More detailsExecutive King Suite
  • Deluxe Single Room, 1 Large Single Bed

    5/5 guest room rating

    Room amenities

    • Sleeps 1
    • 1 Large Single Bed
    More detailsDeluxe Single Room, 1 Large Single Bed
  • Small Double Room

    4.3/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 Double Bed
    More detailsSmall Double Room
  • Standard Twin Room

    Room amenities

    • Sleeps 2
    More detailsStandard Twin Room
  • Junior King Suite

    Room amenities

    • Sleeps 2
    More detailsJunior King Suite
  • Standard King Room

    4.7/5 guest room rating

    Room amenities

    • Sleeps 2
    More detailsStandard King Room
  • Standard Double Room

    4.1/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 Double Bed
    More detailsStandard Double Room

About this area


Crown and Mitre Hotel is located in Carlisle. Carlisle Guildhall and Tullie House Museum and Gallery are cultural highlights, and some of the area's landmarks include Lanercost Priory and Calthwaite Hall. Looking to enjoy an event or a game while in town? See what's happening at Brunton Park or Carlisle Racecourse. Guests appreciate the hotel's central location.
Visit our Carlisle travel guide
View in a map
Popular Location

What's nearby

  • Green Market - 1 min walk
  • Carlisle Guildhall - 1 min walk
  • Carlisle Cathedral - 2 min walk
  • Tullie House Museum and Gallery - 2 min walk
  • Bitts Park - 6 min walk

Getting around

  • Carlisle Station - 7 min walk
  • AirportCarlisle (CAX) - 26 min drive


  • Peace and Plenty — 1 min walk
  • Tavern Bar — 1 min walk
  • Ristorante La Pergola - 3 min walk
  • Coffee Genius - 4 min walk
  • Foxes Cafe Lounge - 4 min walk

About this property

Crown and Mitre Hotel

3-star hotel with restaurant and bar/lounge
Timezone: Europe/London With a stay at Crown & Mitre Hotel, Sure Hotel Collection by Best Western in Carlisle, you'll be just steps from Green Market and Carlisle Guildhall. This hotel is 21.1 mi (33.9 km) from Lake District National Park and 0.1 mi (0.2 km) from Carlisle Cathedral. Stay in one of 91 guestrooms featuring flat-screen televisions. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily. Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless Internet access and a ballroom. For lunch or dinner, stop by Peace and Plenty, a restaurant that specializes in local cuisine. Dining is also available at the coffee shop/café, and room service (during limited hours) is provided. Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 7 AM to 9:30 AM and on weekends from 8 AM to 10 AM for a fee. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Crown and Mitre Hotel offers 91 forms of accommodation with coffee/tea makers and a hairdryer. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit and complimentary toiletries. This Carlisle hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self parking
  • Limited parking spaces

Food and drink

  • Full breakfast available for a fee 7 AM–9:30 AM on weekdays and 8 AM–10 AM on weekends: GBP 8.95 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Family friendly

  • Dry cleaning service
  • Laundry facilities


  • Ballroom
  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English

Business services

  • Meeting rooms


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking


  • Smoke-free property

Room amenities


  • Linens


  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination


  • Flat-screen TV

Food and drink

  • Coffee/tea maker


  • Desk
  • Iron/ironing board (on request)



Check-in between 2 PM and anytime
Minimum check-in age - 18


Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

The following facilities or services will be unavailable from August 21 2020 to March 31 2021 (dates subject to change):
  • Swimming pool
The following facilities are closed seasonally each year. They will be closed from 23 December to 26 December:
  • Dining venue
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk


Pets stay for free

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: GBP 8.95 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Crown And Mitre Hotel
Crown and Mitre Hotel Hotel
Crown and Mitre Hotel Carlisle
Crown and Mitre Hotel Hotel Carlisle
Crown Mitre Hotel Sure Hotel Collection by Best Western

Frequently asked questions

Can I cancel my reservation for free at Crown and Mitre Hotel and receive a full refund?
Yes, Crown and Mitre Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Crown and Mitre Hotel cancellation policy on our site for more details about any exclusions or requirements.
Is Crown and Mitre Hotel pet-friendly?
Yes, pets are allowed at this property.
How much is parking at Crown and Mitre Hotel?
Self-parking is free at this property.
What time is check-in at Crown and Mitre Hotel?
Check-in is from 2 PM to anytime.
What time is check-out at Crown and Mitre Hotel?
Checkout is at 11:00 AM.
Where is Crown and Mitre Hotel located?
Situated in Carlisle, this hotel is steps away from Green Market, Carlisle Guildhall and Carlisle Cathedral. Tullie House Museum and Gallery and Bitts Park are also within 10 minutes. Carlisle Station is 7 minutes by foot.
Very good
5 - Excellent
4 - Good
3 - Okay
2 - Poor
1 - Terrible




Staff & service




Property conditions & facilities

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Old school hotel but we had a spacious refurbished room on the front. Staff lovely, couldn’t do enough.
Stayed 1 night in Oct 2020

5/5 Excellent

Travelled with pets, Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Decided to pay extra and go for one of the newly renovated rooms as a treat. Was definetly worth it. Very clean, comfortable and modern. Being dog friendly was the selling point to choose this hotel in the first place. Staff throughout were lovely. Will be back
Stayed 1 night in Oct 2020

1/5 Terrible

Travelled with family and small children, Travelled with group
Happy face iconLiked: Cleanliness, amenities, property conditions & facilities
Sad face IconDisliked: Staff & service
We had a bad checking process. The receptionist was rough and shouting, the person who charge us only did it for one night and we reserved for two. Breakfast was terrible and we waited for an hour with not lucky plus we were with children. We put a sign in the door for our room to be cleaned but when we came back it wasn’t cleaned at all. It was a bad experience, nice hotel but the staff isn’t well organised.
Stayed 2 nights in Aug 2020

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities
Hotel was good, staff welcoming and everything good value but rooms are due a refresh.
Stayed 1 night in Aug 2020

1/5 Terrible

Travelled with family
Sad face IconDisliked: Cleanliness
The hotel room was small and smelt. The curtains were disgustingly mouldy, there was a hole in the duvet cover and black marks in it. Told reception, were apologetic but that was all. Would not recommend and will not return.
Stayed 1 night in Jul 2020

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