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"Breakfast was good but head into Marlow and eat at the Coach instead."

"Very helpful and friendly staff. Great location for a stay between flights."

"Mixed Experience – Great Location but Hygiene Needs Improve The hotel is very well located, which made getting around quite convenient. The staff were also friendly and helpful throughout the stay, which we appreciated. However, the overall hygiene standards, particularly in the toilet, were below expectations. Additionally, the carpets in the reception area and corridors were quite old and had an unpleasant smell, which affected the overall experience. With some improvements in cleanliness and maintenance, this hotel could be a much better place to stay "

"The staff were fantastic here, couldnt be freindlier and more helpful, but the room was DIRTY! Mould in the bathroom, and generally in a terrible state of repair. The room smelt of urine and was incredibly small. Not reccomended at all. However, the staff at the front desk were very helpful and kind. "

"Very convenient to Heathrow. Google maps recommendation was to bus from terminal two and transfer but we found it more convenient to take the train to terminal five and then it was a short bus ride. Bus stop to and from the airport is right in front of the hotel, which is perfect Very friendly staff and nice rooms. Unfortunately the air-conditioning wasn’t working and it was 30°C in our rooms. The check-in staff should have told us rather than us having to go back down to reception, find fans, and then change rooms late at night. If they had rooms with working AC, why weren’t we given those to start? Once we changed rooms everything was fine again. Assuming they worked out the temperature problems I wouldn’t hesitate to stay there again."

"Arrived late so dinner was just finishing, able to order a coffee, or alcohol. But nothing else the coffee bar had space to sell other items like biscuits or cakes (Perhaps in the future). We wasnt told about a neurovirus outbreak the week before. A couple of guests mentioned it. Which explained why alot of cleaning was going on. Hence the 3 stars in parts of the review. Room was very nice and very clean. Spa again nice, but people allowed to lane swim outside the lane swim area, which was problamatic and 1 guest particularly unpleasant when he got in our way! Can't blame the hotel for his manners but he sbould be directed to the correct part of the pool. Breakfast, all staff very attentive, but let down by quality of products especially the sausages and bacon. Porridge however was excellent. Overall stay was pleasant and would stay again."

"Breakfast was good, location was too far from London. "

"Cool room and great restaurants in hotel. Nice outdoor area. Gym is used for PT sessions at the busiest times so not ideal for hotel guests to use. The sockets in the room and some of the fixings in need of repair and tired. Bed too firm and the room was too dark overall"

"Always convenient, good rooms excellent service."