Search Mountain Hotels in Doune

"Car parking was fine, staff lovely, room need a good hoover near window very dirty on carpet, asked for a bed make up next day didn't get one, rooms could do with a paint again as lots of marks on walls near bed. Bathroom bit miss matched in decor, pity wasn't a bigger shower as very small. Over all the stay was good, but for the money we paid breakfast should have been included. "

"Avoid at all costs Staff are unhelpful and borderline rude. Booked a double room for sole occupancy and was given a twin room. When I protested this was not what was booked I was fobbed off. I asked to speak to the duty manager and waited over 30 minutes before going back to reception. Duty manager was aware I’d asked to speak to them but decided I wasn’t her priority. Fobbed off that the hotel was fully booked and could not change my room and offer no alternative so agreed they would give me a refund and checked out. Went to another hotel. Now radio silence and struggle to get an answer from them with regards the refund. This hotel is tired and dated and the room I was given just felt unclean so I wasn’t prepared to stay there. Won’t be going back "