Scottish Antiques and Arts Centre

The breakfast food was delicious - a great range of choices and a very nice airy, spacious dining room. The staff in the hotel were unfailingly lovely - friendly, polite and helpful - very likeable. The room had a lovely view out across the ocean and over to the islands. The room had a nice carpet. The bathroom was clean. Check in and check out was easy and problem-free and the room doors had proper lock-and-key locks rather than hideous card keys. The room was well equipped with mirrors, which was very useful. Very cosy bed covering (duvet). The, the room was very hot and airless and I did not find the bed comfortable. The pillows were pretty cheap and uncomfortable to sleep on. Despite going to bed at about 11, I didn't manage to get to sleep (due to the poor pillows and stuffy airlessness of the room) till well after 2. Check in to the hotel was not till 3 - which we felt was a bit late. The little kettle in my room took absolutely ages to boil the water. The TV only had two or three channels which worked, which was disappointing. I could not get the water in the shower to heat up so had to shower in cold water - not fun. However, both my friends were able to get hot shower ok, so maybe I did something wrong. An idiot's guide to how the shower works would have been useful for me. Also, I hated the soap and shampoo dispensers. Overall, the hotel has very many strengths - but needs to spend some money - mainly on the basics.

Beautiful historic property that has been thoughtfully updated with clean, stylish rooms and a world class restaurant. The staff was friendly and helpful and the owner checked in at dinner to make sure we had everything we needed!

This was a lovely property right on the heart of the Royal Mile. The staff was excellent and very helpful. The beds were comfortable. The only problem was the washer/dryer in our room left our clothes smelling burnt, but that is the only downside-otherwise wonderful stay! Would definitely stay again