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"To start with, the staff was very helpful. Our room had a pungent smell and after realizing the issue they were to change the rooms. The location was ideal for us as is in close proximity to tram station and blue mosque / Hagia Sofia. The breakfast had lots of good options. "

"Quick and easy checkin and beautiful suite room. Staff is very helpful and courteous. Beautiful spa and overall property. On-site restaurant staff was not so good. "

"Was great service beautiful place friendly nice great"

"Best hotel"

"Very friendly and cooperative staff. There was an issue with noise on the roadside, and they changed our room immediately. It was our anniversary, so they gave us a complimentary dinner & cake at the Italian restaurant, which was excellent and memorable (Da Vinci restaurant). Fatima from Guest Relations and also other staff were very cooperative and friendly. Clean rooms and resort. The food tasted amazing and had lots of variety. Patisserie was great, the coffee and tea were always good, and it was our favourite place to come to. Also had loads of Turkish tea with lemon. Spa and the Turkish hammam were comfortable and perfect in winter. Live music in the lounge was fun. The beach was very clean and well-maintained. Excellent experience overall."

"Comfortable hotel"

"This was one of the best stays we’ve had in Istanbul. Never having stayed in Taksim Sq and with a car, we appreciated the valet parking and relatively very easy access off the highway. The location is great to be able to walk and take public transport to most of the great sights. We were upgraded to a large suite and everything from the bedroom, walking closet and large bathroom were superb. The welcome note, fast check in, and snacks in room, with discrete and efficient service were wonderful. Staff were uniformly friendly especially our the guest attendant who took us to our room, welcomed us to the city and showed us the room. It was really a nice welcome in a city and country where hospitality is already very strong. Superb breakfast buffet and service. Finally, the view from the hotel over the city and Bosporus was wonderful. Watch the narrow lanes around the hotel if you’re driving, many dead ends, one ways. Not easy or practical for self parking."

"Our room was perfectly decorated and very big for a deluxe room with a lovely sea wiev . The room was very clean. Staff was very warm and positive . Our stay was excellent . For sure we will come back again."

"Everything was great! "