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Crowne Plaza Istanbul Florya, an IHG Hotel

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Indoor pool, seasonal outdoor pool, pool cabanas (surcharge)
Indoor pool, seasonal outdoor pool, pool cabanas (surcharge)
Indoor pool, seasonal outdoor pool, pool cabanas (surcharge)
Hypo-allergenic bedding, down duvets, minibar, in-room safe

Overview of Crowne Plaza Istanbul Florya, an IHG Hotel

Crowne Plaza Istanbul Florya, an IHG Hotel

5 out of 5

4.2/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

  • Popular LocationBlue Mosque24 min drive
  • Popular LocationHagia Sophia30 min drive
  • Popular LocationTaksim Square39 min drive
  • AirportIstanbul (IST)49 min drive

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About this area

Istanbul

Located in Istanbul, Crowne Plaza Istanbul Florya, an IHG Hotel is connected to a shopping centre. Florya Ataturk Marine Mansion is a notable landmark, and the area's natural beauty can be seen at Florya Beach and Menekse Beach. Travelling with kids? Don't miss Istanbul Aquarium. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails.
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Popular Location

What's nearby

  • Istanbul Aquarium - 3 min walk
  • Florya Beach - 12 min walk
  • Blue Mosque - 24 min drive
  • Hagia Sophia - 30 min drive
  • Taksim Square - 39 min drive

Getting around

  • Istanbul Florya Station - 3 min drive
  • DTM - Istanbul Fuar Merkezi Station - 7 min drive
  • Istanbul (IST) - 49 min drive

Restaurants

  • Salamina — 1 min walk
  • Atrox — 1 min walk
  • WalkIn Brasserie - 4 min walk
  • Sutis - 4 min walk
  • Develi - 7 min walk

About this property

Crowne Plaza Istanbul Florya, an IHG Hotel

Luxury hotel connected to a shopping centre in Istanbul with 2 restaurants
2 restaurants, a full-service spa and an indoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include 3 bars/lounges, a health club and a swim-up bar. All 306 soundproofed rooms provide free WiFi, free wired Internet and 24-hour room service. Comforts include pillow menus and down comforters, and guests will also appreciate thoughtful touches such as bathrobes and slippers.
Crowne Plaza Istanbul Florya, an IHG Hotel offers 306 forms of air-conditioned accommodation with minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature down comforters. A pillow menu is available. 40-inch LCD televisions come with premium satellite channels and pay-per-view films. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

An indoor pool, a children's pool, a seasonal outdoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Livera Spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Valet parking on site (TRY 30 per day)
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: TRY 95 for adults and TRY 45 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Children's pool
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Hot tub
  • Steam room

Family friendly

  • Children's pool
  • Free cots/infant beds
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Lockers available
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Turkish

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (9881 square feet of space)
  • Meeting rooms 6

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Accessible bath
  • Braille signage
  • Grab bar in bath
  • Handrails in stairwells
  • In-room accessibility
  • Low-height worktop and sink
  • Portable bath seat
  • Roll-in shower (select rooms)
  • Sign language-capable staff
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs available on site

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 40-inch LCD TV
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

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Policies

Check-in

Check-in from 2:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property offers airport shuttle pickup service (surcharge) from Istanbul Airport and Sabiha Gokcen Airport.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of TRY 190 per pet, per night
Dogs and cats welcome
1 per room (up to 15 lbs/7 kg)
Service animals are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! One child 6 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for TRY 180.0 per stay.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: TRY 95 for adults and TRY 45 for children (approximately)
  • Airport shuttle fee: TRY 800 per vehicle (one-way, maximum occupancy 4)
  • Valet parking fee: TRY 30 per day
  • Pet fee: TRY 190 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: TRY 180.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The seasonal pool will be open from June to October
Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
Children under 18 years old are not allowed in the spa without adult supervision
Guests under 18 years old are not allowed in the spa

Property is also known as

Crowne Plaza Istanbul Florya Hotel
Crowne Plaza Florya Hotel
Crowne Plaza Istanbul Florya
Crowne Plaza Florya
Crowne Plaza Istanbul Florya
Crowne Plaza Istanbul Florya, an IHG Hotel Hotel
Crowne Plaza Istanbul Florya, an IHG Hotel Istanbul
Crowne Plaza Istanbul Florya, an IHG Hotel Hotel Istanbul

Frequently asked questions

4.2
Very good
Rating 5 - Excellent. 426 out of 762 reviews
5 - Excellent 56%
Rating 4 - Good. 192 out of 762 reviews
4 - Good 25%
Rating 3 - Okay. 76 out of 762 reviews
3 - Okay 10%
Rating 2 - Poor. 32 out of 762 reviews
2 - Poor 4%
Rating 1 - Terrible. 36 out of 762 reviews
1 - Terrible 5%

4.3/5

Cleanliness

4.2/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities
Write a review

1/5 Terrible

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very bad hotel I don’t recommend to anybody the worst food the worst staff ever very dirty they clean rooms every 3 days
Stayed 5 nights in May 2021

3/5 Okay

Travelled with partner
Liked: Amenities
Good location attached to shopping mall and sea walking area and very close to metro
Stayed 6 nights in May 2021

5/5 Excellent

Stayed 1 night in Mar 2021

5/5 Excellent

Stayed 4 nights in Feb 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment my girlfriend and I arrived at the hotel, we were greeted by one of the nicest and friendliest concierge called Ali, he was a good English speaker and he was knowledgeable and willing to help with everything that I asked. The room was spacious and clean and was very close to the photos, a little more attention needs to be given to the cleanliness and the room service but it was great non the less. Moreover, the cleaners were also friendly and we available on the floor all throughout the morning till late afternoon. I had a great stay and I would definitely book my stay there again, especially in the summer where you could actually use the amenities as opposed to our cold winter stay. I really hope they keep up with this standard and won’t degrade over time. And again, thank you Ali ;D
Stayed 4 nights in Feb 2021