Title: Westside Residences By Rotana Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Westside Residences By Rotana Hotel with free valet parking, near Mall of Istanbul ![Gym](https://images.trvl-media.com/lodging/24000000/23530000/23527500/23527402/62107455.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Apartment, 4 Bedrooms | Private kitchen | Full-sized fridge, microwave, oven, stovetop](https://images.trvl-media.com/lodging/24000000/23530000/23527500/23527402/550b7fd3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/24000000/23530000/23527500/23527402/1533532b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor pool, open 10:00 AM to 10:00 PM, pool loungers](https://images.trvl-media.com/lodging/24000000/23530000/23527500/23527402/eacc7f7d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio](https://images.trvl-media.com/lodging/24000000/23530000/23527500/23527402/9e5ee37d.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Westside Residences By Rotana offers a peaceful garden setting with Thai massages for relaxation. Enjoy the indoor pool, gym, and high-speed WiFi. C Taste restaurant serves local and international dishes. Multilingual staff assist with exploring the nearby Mall of Istanbul. VIP Access 8.0 Very good ## Popular amenities - Kitchen - Bar - Spa - Pool - Pet-friendly - Room service £59 includes taxes & fees 20 Oct - 21 Oct VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Oct 6 - Oct 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=23527402&PinnedHotelID=23527402&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=23527402&PinnedHotelID=23527402&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 7 - Oct 8](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-07&endDate=2025-10-08&selected=23527402&PinnedHotelID=23527402&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-07&endDate=2025-10-08&selected=23527402&PinnedHotelID=23527402&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 10 - Oct 12](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=23527402&PinnedHotelID=23527402&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=23527402&PinnedHotelID=23527402&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=23527402&PinnedHotelID=23527402&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=23527402&PinnedHotelID=23527402&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 6 of 6 rooms ![Apartment, 1 Bedroom, City View | 1 bedroom, pillow-top beds, in-room safe, desk](https://images.trvl-media.com/lodging/24000000/23530000/23527500/23527402/7449ba06.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 1 Bedroom, City View ### Highlights Separate dining area Soundproofed Air conditioning Free cots/infant beds Kitchen Full-sized fridge/freezer Dining table Dishwasher - 840 sq ft - 1 bedroom - City view - Sleeps 3 - 1 King Bed ![1 bedroom, pillow-top beds, in-room safe, desk](https://images.trvl-media.com/lodging/24000000/23530000/23527500/23527402/facda789.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 2 Bedrooms, City View 7.2 Good 5 reviews ### Highlights Separate dining area Soundproofed Air conditioning Free cots/infant beds Kitchen Full-sized fridge/freezer Dining table Dishwasher - 1292 sq ft - 2 bedrooms - City view - Sleeps 6 - 1 King Bed and 2 Single Beds ![Apartment, 4 Bedrooms | 1 bedroom, pillow-top beds, in-room safe, desk](https://images.trvl-media.com/lodging/24000000/23530000/23527500/23527402/e13d46fe.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 4 Bedrooms ### Highlights Separate dining area Soundproofed Air conditioning Free cots/infant beds Kitchen Full-sized fridge/freezer Dining table Dishwasher - 1399 sq ft - 4 bedrooms - City view - Sleeps 8 - 1 King Bed, 2 Single Beds and 1 Queen Bed ![Apartment, 1 Bedroom | 1 bedroom, pillow-top beds, in-room safe, desk](https://images.trvl-media.com/lodging/24000000/23530000/23527500/23527402/6ee5299b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 1 Bedroom ### Highlights Separate dining area Soundproofed Air conditioning Free cots/infant beds Kitchen Full-sized fridge/freezer Dining table Dishwasher - 484 sq ft - 1 bedroom - City view - Sleeps 3 - 1 King Bed ![1 bedroom, pillow-top beds, in-room safe, desk](https://images.trvl-media.com/lodging/24000000/23530000/23527500/23527402/c657b559.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 3 Bedrooms ### Highlights Separate dining area Soundproofed Air conditioning Free cots/infant beds Kitchen Full-sized fridge/freezer Dining table Dishwasher - 1292 sq ft - 3 bedrooms - City view - Sleeps 6 - 1 King Bed, 1 Single Bed and 1 Queen Bed ![Apartment, 2 Bedrooms | 1 bedroom, pillow-top beds, in-room safe, desk](https://images.trvl-media.com/lodging/24000000/23530000/23527500/23527402/6de5ebde.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 2 Bedrooms ### Highlights Separate dining area Soundproofed Air conditioning Free cots/infant beds Kitchen Full-sized fridge/freezer Dining table Dishwasher - 753 sq ft - 2 bedrooms - City view - Sleeps 4 - 2 Single Beds ## You may also like Ad ![5 restaurants, lunch, dinner served; 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FIstanbul-Hotels-Westside-Arjaan-By-Rotana.h23527402.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FIstanbul-Hotels-Westside-Arjaan-By-Rotana.h23527402.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C41.05951%2C28.81342&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=H8CwWoFRcv0vyiL4bMsX6uBvslA=) Mahmutbey Mah. Tasocagi Yolu Cad., Tasocagi Yolu 39-1, Istanbul, Istanbul, 34218 #### What's nearby - İstoç Ticaret Merkezi - 7 min walk - 0.4 miles - Mall of Istanbul - 15 min walk - 0.8 miles - 212 Istanbul Power Outlet - 20 min walk - 1.1 miles - Ataturk Olympic Stadium - 4 min drive - 3.5 miles - CNR Expo Center - 7 min drive - 5.7 miles #### Getting around - Mahmutbey Station - 3 min drive - ISTOC Station - 5 min drive - Istanbul (IST) - 30 min drive #### Restaurants - ‪Midpoint - ‬8 min drive - ‪Zuum - ‬8 min drive - ‪Big Chefs - ‬8 min drive - ‪Beeves Burger & Steakhouse - ‬7 min drive - ‪Nur Abla - ‬8 min drive ## About this property ### Westside Residences By Rotana Hotel near Mall of Istanbul Located close to CNR Expo Center, Westside Residences By Rotana provides a coffee shop/cafe, a garden and dry cleaning/laundry services. For some rest and relaxation, visit the sauna or steam room, and indulge in a deep-tissue massage. The on-site local and international cuisine restaurant, C Taste, offers breakfast, brunch, lunch and dinner. Free in-room WiFi is available to all guests, along with a bar and a gym. You'll also enjoy perks such as: - An indoor pool, along with sunloungers - Free self-parking and valet parking - Breakfast (surcharge), a round-trip airport shuttle (surcharge) and luggage storage - Bike parking, a reception hall and multilingual staff Room features All 187 rooms have comforts, such as pillow menus and air conditioning, as well as thoughtful touches, such as separate dining areas and bathrobes. Extra amenities include: - Free infant beds and travel cots - Pillowtop mattresses and rollaway/extra beds (surcharge) - Showers, free toiletries and hairdryers - 108-inch LED TVs with satellite channels - Wardrobes/cupboards, separate dining areas and kitchens ## Similar properties ![Indoor pool, open 10:00 AM to 8:00 PM, pool loungers, lifeguards on site](https://images.trvl-media.com/lodging/24000000/23500000/23494600/23494521/d8155267.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Centro Westside by Rotana Bağcılar - Pool - Spa - Pet-friendly - Kids pool 8.2 Very good 565 reviews £54 includes taxes & fees 1 Nov - 2 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=23494521&PinnedHotelID=23494521&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily buffet breakfast (EUR 23 per person)](https://images.trvl-media.com/lodging/69000000/68610000/68602600/68602515/9dab3cd9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wanda Vista Istanbul Bağcılar - 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2 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=8768240&PinnedHotelID=8768240&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi ### Parking and transport - Height restrictions apply for on-site parking - 24-hour return airport shuttle on request for a surcharge - Free secured self parking on site - Free secured valet parking on site - Limited on-site parking ### Food and drink - Breakfast to-go available for a fee 6 AM to 10:30 AM on weekdays and 6:00 AM to 11:00 AM on weekends; EUR 15 per person - A bar/lounge - A coffee shop/cafe - A restaurant - Snack bar/deli ### Restaurants on site - C Deli - C Mondo - C Taste ### Things to do - Gym - Indoor pool - Sauna - Steam room ### Family friendly - All-in-one washing machine/dryer - Dining table - In-room cot - In-room full-sized refrigerator/freezer - In-room kitchen - In-room microwave - Indoor pool - Laundry facilities - Living room - Rollaway/extra bed (surcharge) - Separate bedroom - Separate in-room dining area - Snack bar/deli - Soundproofed rooms - Travel cot ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Dry cleaning/laundry service - Housekeeping (on request) - Multilingual staff - Tour and ticket assistance ### Business services - 6 meeting rooms - Business centre ### Outdoors - Garden - Pool loungers ### Spa - 3 treatment rooms - Deep-tissue massages - Hot stone massages - Thai massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift (86 centimetre wide door) - Visual fire alarm - Wheelchair-accessible path to lift ### More - 2,018 buildings - 32 floors - Ballroom - Built in 2018 - Designated smoking areas - Double-glazed windows - Reception hall ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free cot - Pillow menu - Pillowtop mattress - Rollaway/extra bed (surcharge) ### Bathroom - Dressing gowns - Free toiletries - Hair dryer - Shampoo - Shower - Slippers - Soap - Toilet paper - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - 108-inch LED TV with satellite channels ### Food and drink - Dining table - Dishwasher - Electric kettle - Free bottled water - Full-sized refrigerator/freezer - Hob - Kitchen - Limited room service - Microwave - Oven - Paper towels - Separate dining area ### More - Air conditioning - All-in-one washer/dryer - Desk - Desk chair - Energy-saving switches in guestrooms - Fan - Heating (climate-controlled) - Iron/ironing board - Living room - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: anytime Early check-in subject to availability Early check-in is available for a fee Minimum check-in age - 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation You will be asked to provide the property with a copy of your passport after booking ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of EUR 20, per pet, per night, plus a deposit of EUR 100 per stay Service animals are welcome Up to 6 kg per pet Pets cannot be left unattended ### Children and extra beds Children are welcome 1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room Children aged 6 and younger eat free breakfast Rollaway/extra beds are available for EUR 20.0 per night. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for to-go breakfast: from approximately EUR 15 per person - Airport shuttle fee: EUR 100 per vehicle (one-way, maximum occupancy 5) - Pet deposit: EUR 100 per stay - Pet fee: EUR 20 per pet, per night - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: EUR 20.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds This property accepts credit cards, debit cards and cash This property reserves the right to pre-authorise the guest's credit card prior to arrival. Electricity is not provided Long-term renters welcome Noise-free guestrooms cannot be guaranteed Safety features at this property include a fire extinguisher and a smoke detector Property Registration Number 34-2177 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 10:00 AM to 10:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms Alcohol is not permitted at this property A car is not required for transport to and from this property Parking height restrictions apply Guests under 13 years old are not allowed in the swimming pool, and guests under 16 years old are only allowed in the swimming pool, fitness facility and hot tub with adult supervision ### Property is also known as Westside Arjaan Rotana Hotel Istanbul Westside Arjaan Rotana Hotel Westside Arjaan Rotana Istanbul Westside Arjaan Rotana Westside Arjaan by Rotana Westside Residences By Rotana Hotel Westside Residences By Rotana Istanbul Westside Residences By Rotana Hotel Istanbul ## Frequently asked questions ### Does Westside Residences By Rotana have a pool? > Yes, this property has an indoor pool. Pool access is from 10:00 AM to 10:00 PM. ### How much does it cost to stay at Westside Residences By Rotana? > As of 6 Oct 2025, prices found for a 1-night stay for 2 adults at Westside Residences By Rotana on 20 Oct 2025 start from £59.27, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Istanbul-Hotels-Westside-Arjaan-By-Rotana.h23527402.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Westside Residences By Rotana pet-friendly? > Yes, this property allows pets with a maximum weight of up to 6 kg per pet. There's a deposit of EUR 100 per stay and a fee of EUR 20 per pet, per night. ### How much is parking at Westside Residences By Rotana? > Self-parking and valet parking are free at this property. ### What time is check-in at Westside Residences By Rotana? > Check-in start time: 2:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability). ### What time is check-out at Westside Residences By Rotana? > Checkout is at noon. Late check-out is available for a fee (subject to availability). ### Does Westside Residences By Rotana provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of EUR 100 per vehicle applies. ### Where is Westside Residences By Rotana located? > Located in Bağcılar, this hotel is 1.5 mi (2.4 km) from Mall of Istanbul, and within 12 mi (20 km) of CNR Expo Center and Süleymaniye Mosque. Grand Bazaar and Egyptian Bazaar are also within 12 mi (20 km). ISTOC Station is 24 minutes by foot and Bahariye Station is 29 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Westside Residences By Rotana Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 58 8 - Good 24 6 - Okay 13 4 - Poor 9 2 - Terrible 9 ### 7.4/10 Cleanliness ### 7.8/10 Staff & service ### 8.0/10 Amenities ### 8.0/10 Property conditions & facilities ### 7.8/10 Eco-friendliness ### 10/10 Excellent #### Noor 17 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities There suit are huge we love it, clean, friendly staff with great service and there breakfast is amazing. ##### Noor Stayed 1 night in Jul 2025 ### 8/10 Good #### Osama 14 Aug 2025 Liked: Staff & service Residence location is isolated. The nearest shopping area is at least 25min away walking ##### Osama Stayed 4 nights in Aug 2025 ### 4/10 Poor #### Nabil 14 Jul 2025 Liked: Staff & service, amenities Disliked: Cleanliness, property conditions & facilities Room was not very clean Nothing around hotel is walking distance ##### Nabil Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Hassan 11 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities The rooms and amenities are very good. ##### Hassan Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Richie Sonny 7 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Perfect ##### Richie Sonny Stayed 1 night in Jan 2025 ### 8/10 Good #### Zubeda 18 Aug 2023 Nice and spacious for a family of four, enjoyed the apartment stay. All staff were very pleasant and helpful. Thanks ##### Zubeda Stayed 7 nights in Aug 2023 ### 8/10 Good #### Darya 21 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Darya Bra Hotel ##### Darya Stayed 2 nights in Jul 2023 ### 8/10 Good #### Ahmad 31 Jul 2024 Disliked: Cleanliness Good but need some improvements ( room furniture dilapidated, kitchen cabinets empty you need to order each item you need and housekeeping not meet 5 start hotel standard ). Also, we try the breakfast buffet and the chef for omelette was mad and not respecting guests orders. ##### Ahmad Stayed 14 nights in Jul 2024 ### 2/10 Terrible #### Ayas 9 Aug 2023 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities You will regret of you book this hotel. Super dirty rooms, broken nasty bed, staff are bunch of lier, I don’t what to say…. ##### Ayas Stayed 8 nights in Jul 2023 ### 10/10 Excellent #### MAZIN 6 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities Ok ##### MAZIN Stayed 2 nights in May 2024 ### 2/10 Terrible #### mohamed 28 Sept 2023 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Every thing is bad spa is bad also stuff ##### mohamed Stayed 1 night in Sep 2023 ### 8/10 Good #### Elias 5 Sept 2024 Liked: Staff & service, property conditions & facilities Disliked: Cleanliness We got a very dirty room with unsafe plugs sticking out in every room. We travel with kids so we rejected the room. The room goven to us after was in better cindition but also poor cleaning. There was an obvious long period of supervisial cleaning prior. Most corners were just disgusting. Other than hygiene, we absolutely enjoyed the view over the city from the 32nd floor. And the room was very spacious. We loved the 360° view and the bathroom windows! The breakfasy is very nice for sure. ![](https://a.travel-assets.com/ugc/hotel-reviews/D3FE82B9F8A0EBCF99E4D0D0A63E50CD5FD769511725563558720.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2796FCAFAA9320AB666FB5D3C9507989445AEDFC1725563609267.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/F4B75BCC8BDB9D3AC1975FDD6FE89A8BC07B460F1725563609293.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/6459CC5E062B49CBAC506FB02EA7137DA6DED52A1725563609692.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Elias Stayed 3 nights in Jul 2024 ### 6/10 Okay #### Ahmed Ali 14 Oct 2023 Liked: Cleanliness, staff & service, property conditions & facilities Stayed 8 nights with child. The Hotel is not for families with children, but for business ppl, tourists and others. Maryama and Hawa done excellence for room cleaning. Reception was amazing, but waiters for dinning restaurant --- some of them where not orientert for customer services. Very restricted for closing breakfast for even families with children All in all, public transport is far but cheap taxis are avaible. ##### Ahmed Ali Stayed 6 nights in Oct 2023 ### 4/10 Poor #### Bassam 26 Jul 2023 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Poor hygiene and worn out furniture The cleanliness inside the suites is bad, the bed linens are worn out and not clean, there is no good cleaning service inside the rooms ##### Bassam Stayed 8 nights in Jul 2023 ### 4/10 Poor #### Amer 29 Jan 2023 Disliked: Cleanliness It was very disappointing experience, I have been in Rotana hotels before and was really very nice and clean; but sadly this hotel not how I expected from Rotana, it's not clean, service not good how it should be, the location on Expedia not correct because the hotel entrance in the other side, no entrance from the bridge so you have to drive around to arrive the entrance. ##### Amer Stayed 3 nights in Jan 2023 ### 4/10 Poor #### Jaffar 8 Jul 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Stay away from this hotel The cleanliness of the hotel is one of the worst i have ever come across, i had to request every time for someone to clean properly, yet throughout the whole stay, only once was it cleaned to an acceptable level. Vaccuming does not seem to exist in this hotel and they do not understand what clean is! The swimming pool is cold, i changed rooms three times and the second room that i was given, the beds were about to break. I will not stay here ever again! Do not recommend, i feel the management and staff are not bothered about the hotel at all! ##### Jaffar Stayed 17 nights in Jun 2024 ### 6/10 Okay #### Meretmuhammet 27 Jul 2023 Liked: Staff & service, amenities, property conditions & facilities Disliked: Cleanliness On an average overall rating I would give this hotel 1 stars because their cleaning service is atrocious. But their staff was really nice and rooms are alright as well. So I gave them 3 stars overall. Would I stay there again? No. Was my room ever had a proper cleaning while I stayed there? No. I would give them 1 stars if it wasn’t for the hospitality of Shasenem. She was the only reason I stayed in that hotel otherwise I was leaving the hotel. ##### Meretmuhammet Stayed 5 nights in Jul 2023 ### 6/10 Okay #### edik 10 Mar 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff were awsome!!! Everyone there were absolutly terrific i cant name them but the names i did catch were mr.Tanju and mr Esref! There was one to i didnt catch his name but he brought us chocalate tuffle to our room! These 3 especially went way far above and beyond. The food was so good my god i could live there me and the wife the room we stayed clean very clean bed so comfy and sound proof if i had tv in the living room on i could not hear it at all in bedroom plus u have a tv in bedroom to with a beautiful bathroom and bath other batroom towards kitchen area. Plenty of room 840sq. This hotel WESTSIDE RESIDENCES BY ROTANA is the best by far any hotel there the price you pay for the luxury dont come close to this hotel all of u can search and you will see im right! The kindness of these 3 men i stated earlier will make me come back in 6 months 0. Thank you westside residences... ##### edik Stayed 11 nights in Feb 2023 ### 10/10 Excellent #### Michael 4 Apr 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My name is Michael from United States. I really love this hotel. Especially the people, aside their wonderful location and amenities. I feel like home away from home and I cannot recommend it enough. It is all made possible by the wonderful people like Onur, Gülsüm, Fatima and Seyit, at the restaurant/bar who made the dinning experience from breakfast to the 24 hour room service complete. I cannot stop without mentioning Beyzanur, Sude, Ceren, Yaprak, Esref and Nuroy. It’s a big family worth remembering and mentioning. They all made me feel like a king and leaving brought us all to tears. They are like those nice family members and I can never forget their hospitality. It was my second time at Rotana and the experience has even increased. If you are looking for a nice and clean hotel at the best location, Rotana at Westside Residences at the Mall of Istanbul is the one. Their wonderful staff at the front desk, the Restaurant/Bar, Kitchen, the Spa, House keeping, and management will never let you regret it. It’s one of the best! ##### Michael ### 6/10 Okay #### Salaamah 2 Jul 2023 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities #### Sadly Dissapointed The good points about the hotel is that it has a welcoming feeling. Beautiful entrance. Very helpful friendly staff. Unfortunately this was one of the worst experiences I've had. We started unpacking and noticed the floors where pasted with dust. The inside of the cupboards where so dirty we had to rewash our clothes. When i went to use the bathroom it had old faeces in the toilet. The sofa was tiny in a 2 bedroom apartment and had stains all over it. We took pics showed the manger house keeping came and admited that the room was not checked. They then gave us an"upgrade" to a newly renovated 2 bedroom. However the upgrade only had 1 extra bed And they had to bring 2 beds for my kids which made the place cramped. This apartment was also not cleaned it still had the grout dust on the floors and walls . The cleaning service's need to be reevaluated and they need training. 4 people cleaned in 5 min. and yet there was dust and dirt on the floor from when we moved in. I had to call them back to clean. Garbage stated outside doors for 2 days. For a 5 start hotel its actually a definite 2star. Won't stay there again. They disappoint the Rotana name I tried uploading photos it won't allow me. ##### Salaamah Stayed 5 nights in Jun 2023 ### 6/10 Okay #### Eyüp 7 Sept 2025 Disliked: Cleanliness, staff & service Es war im Zimmer, sehr dreckig, die komplette Küche, Kühlschrank, Wasserkocher war extrem dreckig. ##### Eyüp Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Murat 31 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Für uns war der Aufenthalt sehr schön, Personal war sehr freundlich und alle Abwicklungen ging sehr schnell. ##### Murat Stayed 3 nights in Aug 2025 ### 8/10 Good #### Sharif 11 Aug 2025 ##### Sharif Stayed 6 nights in Aug 2025 ### 8/10 Good #### Osama 10 Aug 2025 ##### Osama Stayed 10 nights in Jul 2025 ### 10/10 Excellent #### دانة 9 Aug 2025 Liked: Cleanliness ##### دانة Stayed 1 night in Aug 2025 ## Expedia's Latest Trends ### Hotels > [Wyndham Grand Istanbul Kalamis Marina Hotel](https://www.expedia.co.uk/Istanbul-Hotels-Wyndham-Grand-Istanbul-Kalamis-Marina-Hotel.h5484206.Hotel-Information) > > [Sofitel Istanbul Taksim](https://www.expedia.co.uk/Istanbul-Hotels-Sofitel-Istanbul-Taksim.h42400472.Hotel-Information) > > [Hagia Sofia Mansions Istanbul, Curio Collection by Hilton](https://www.expedia.co.uk/Istanbul-Hotels-Hagia-Sofia-Mansions-Istanbul.h29743791.Hotel-Information) > > [Sura Design Hotel and Suites - Boutique Class](https://www.expedia.co.uk/Istanbul-Hotels-Sura-Design-Hotel-And-Suites-Boutique-Class.h4658802.Hotel-Information) > > [Sura Hagia Sophia Hotel](https://www.expedia.co.uk/Istanbul-Hotels-Sura-Hagia-Sophia-Hotel.h8046669.Hotel-Information) > > [Wyndham Istanbul Old City](https://www.expedia.co.uk/Istanbul-Hotels-Celal-Aga-Konag.h33103149.Hotel-Information) > > [Antea Palace Hotel & Spa](https://www.expedia.co.uk/Istanbul-Hotels-Antea-Palace-Hotel-Spa.h200203.Hotel-Information) > > [The St. Regis Istanbul](https://www.expedia.co.uk/Istanbul-Hotels-The-St-Regis-Istanbul.h9719651.Hotel-Information) > > [Grand Hyatt Istanbul](https://www.expedia.co.uk/Istanbul-Hotels-Grand-Hyatt-Istanbul.h14428.Hotel-Information) > > [Raffles Istanbul](https://www.expedia.co.uk/Istanbul-Hotels-Raffles-Istanbul.h8273536.Hotel-Information) > > [Hilton Istanbul Bosphorus](https://www.expedia.co.uk/Istanbul-Hotels-Hilton-Istanbul-Bosphorus.h20867.Hotel-Information) > > [Swissotel The Bosphorus Istanbul](https://www.expedia.co.uk/Istanbul-Hotels-Swissotel-The-Bosphorus-Istanbul.h889869.Hotel-Information) > > [Aprilis Deluxe Hotel](https://www.expedia.co.uk/Istanbul-Hotels-Aprilis-Deluxe-Hotel.h75696459.Hotel-Information) > > [Address Istanbul](https://www.expedia.co.uk/Istanbul-Hotels-Address-Istanbul.h68277409.Hotel-Information) > > [Four Seasons Hotel Istanbul at the Bosphorus](https://www.expedia.co.uk/Istanbul-Hotels-Four-Seasons-Hotel-Istanbul-At-The-Bosphorus.h1856092.Hotel-Information) > > [Crowne Plaza Istanbul Florya by IHG](https://www.expedia.co.uk/Istanbul-Hotels-Crowne-Plaza-Istanbul-Florya.h11628263.Hotel-Information) > > [Hotel Yasmak Sultan](https://www.expedia.co.uk/Istanbul-Hotels-Hotel-Yasmak-Sultan.h527417.Hotel-Information) > > [Occidental Taksim](https://www.expedia.co.uk/Istanbul-Hotels-Occidental-Taksim.h1160507.Hotel-Information) > > [Hyatt Regency Istanbul Ataköy](https://www.expedia.co.uk/Istanbul-Hotels-Hyatt-Regency-Istanbul-Atakoy.h9127669.Hotel-Information) > > [Hilton Istanbul Bomonti Hotel & Conference Center](https://www.expedia.co.uk/Istanbul-Hotels-Hilton-Istanbul-Bomonti-Hotel-Conference-Center.h6226720.Hotel-Information) > > [The Ritz-Carlton, Istanbul](https://www.expedia.co.uk/Istanbul-Hotels-The-Ritz-Carlton.h565576.Hotel-Information) > > [Sheraton Istanbul City Center](https://www.expedia.co.uk/Istanbul-Hotels-Sheraton-Istanbul-City-Center.h38329865.Hotel-Information) > > [Sultanhan Hotel - Special Class](https://www.expedia.co.uk/Istanbul-Hotels-Sultanhan-Hotel-Special-Class.h1388776.Hotel-Information) > > [Doubletree By Hilton Istanbul Old Town](https://www.expedia.co.uk/Istanbul-Hotels-Doubletree-By-Hilton-Istanbul-Old-Town.h3758303.Hotel-Information) > > [Barcelo Istanbul](https://www.expedia.co.uk/Istanbul-Hotels-Barcelo-Istanbul.h32516024.Hotel-Information) > > [Niles Hotel Istanbul - Special Class](https://www.expedia.co.uk/Istanbul-Hotels-Niles-Hotel-Istanbul-Special-Class.h1583001.Hotel-Information) > > [Crowne Plaza Istanbul - Old City by IHG](https://www.expedia.co.uk/Istanbul-Hotels-Crowne-Plaza-Istanbul-Old-City.h2211742.Hotel-Information) > > [Conrad Istanbul Bosphorus](https://www.expedia.co.uk/Istanbul-Hotels-Conrad-Istanbul-Bosphorus.h15234.Hotel-Information) > > [Fairmont Quasar Istanbul](https://www.expedia.co.uk/Istanbul-Hotels-Fairmont-Quasar-Istanbul.h16385021.Hotel-Information) > > [Ottoman's Life Hotel Deluxe](https://www.expedia.co.uk/Istanbul-Hotels-Ottomans-Life-Hotel-Deluxe.h33628831.Hotel-Information)