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excellent reception and homely atmosphere very friendly staff clean rooms and nice location

Overall very good stay at a bargain price. All services available and the executive suites were very nice and spacious. The only issue was a persistent bad odour from the bathroom. The hotel is in good location for Kuching with great views over the river. I would certainly stay there again when I go back to Kuching. They also had a good range of tours for those wanting to explore beyond Kuching which seemed well priced against the local tour companies.

Very helpful staff, room immaculate, 2 showers, plenty of sockets for charging devices Early start hence hotel needed to be near airport £39 per night including breakfast

Very friendly and helpful staff, comfortable room, excellent VFM. Would recommend it and would happily stay here again.

Room was clean and a good size. Sheets, towels provided. Reception staff could not have been more welcoming and helpful - and were excited for us to see the best of the city and surrounding area. Extremely convenient for many attractions of the city - right on the waterfront, and almost directly opposite the Assembly buildings. Chinatown is just behind - with many delicious options for food. Fantastic.

We absolutely loved this hotel, you were treated like royalty the moment you arrived - the porters open the doors for you and take your suitcases; the reception staff are extremely friendly, patient and helpful. The staff always recognise you as you go in and out the hotel and ask how you are. There are a miriad of additional services at no extra cost - for example we went away for one night to Bako and they stored our large suitcases in a room and our valuables in a safe at no charge at all....

Conveniently located hotel staffed by friendly welcoming people, but unfortunately there isn’t anywhere in the lobby to sit, all the chairs appeared to be occupied by non guests. Fortunately we were allocated a very spacious room which helped to enhance our stay. Breakfast was reasonably, enough to eat but unfortunately all the “hot “ food was stone cold; for some inexplicable reason all the containers were left open. Overall I would recommend this hotel due to the helpfulness and friendliness...