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excellent reception and homely atmosphere very friendly staff clean rooms and nice location

Overall very good stay at a bargain price. All services available and the executive suites were very nice and spacious. The only issue was a persistent bad odour from the bathroom. The hotel is in good location for Kuching with great views over the river. I would certainly stay there again when I go back to Kuching. They also had a good range of tours for those wanting to explore beyond Kuching which seemed well priced against the local tour companies.

Very helpful staff, room immaculate, 2 showers, plenty of sockets for charging devices Early start hence hotel needed to be near airport £39 per night including breakfast

Very friendly and helpful staff, comfortable room, excellent VFM. Would recommend it and would happily stay here again.

Room was clean and a good size. Sheets, towels provided. Reception staff could not have been more welcoming and helpful - and were excited for us to see the best of the city and surrounding area. Extremely convenient for many attractions of the city - right on the waterfront, and almost directly opposite the Assembly buildings. Chinatown is just behind - with many delicious options for food. Fantastic.

We absolutely loved this hotel, you were treated like royalty the moment you arrived - the porters open the doors for you and take your suitcases; the reception staff are extremely friendly, patient and helpful. The staff always recognise you as you go in and out the hotel and ask how you are. There are a miriad of additional services at no extra cost - for example we went away for one night to Bako and they stored our large suitcases in a room and our valuables in a safe at no charge at all....