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"Very clean, great staff and hassle-free shuttle to the airport. "

"The staff was friendly and the hotel is perfectly locatives for a trip to Porto. The breakfast, spa, and bar were fantastic"

"Breakfast is fine. "

"I had an amazing stay at this hotel! Honestly, everything from start to finish was perfect. The staff really made the experience stand out. Everyone was so friendly, attentive, and genuinely eager to help, whether it was giving directions or suggesting local spots to check out. The service, comfort, and little details were all top-notch. I felt completely taken care of the whole time. Definitely a 10/10 stay! I’d recommend it to anyone and will 100% be coming back! Love, love love Porto ❤️"

"Good hotel"

"Carpet on floor , i didn’t like "

"Welcoming and Friendly staff"

"We adjusted the AC to cool the room.. Very clean and neat room..nice shower."

"The stay was generally straightforward, with a few positives and some service and comfort issues. The hotel is centrally located and convenient for getting around. It is also easily accessible by public transportation from the airport; had this been clearer in advance, we likely would not have reserved the hotel shuttle. We arranged an airport shuttle through the front desk in advance and received confirmation. However, there was no indication that we needed to proactively contact the driver upon arrival. Our flight arrived early, and it appears the driver adjusted pickup timing based on external flight information rather than the itinerary we provided. Due to extended time in customs, we were delayed exiting the airport. By the time we reached the pickup area, the driver had already left and declined to return. The front desk noted the shuttle is operated by a third-party provider and that we were still responsible for the charge. While the front desk staff indicated they were “caught in the middle,” the interaction focused on justifying why the driver still needed to be paid rather than addressing the situation from a customer perspective. Additionally, we requested coffee pods for the in-room machine, but they were never delivered. One comfort issue was the street light directly outside the window, which allowed significant light into the room at night. The blackout drapes didn't fully block the light at the edges, making it difficult to sleep without an eye mask."