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"The room was clean and comfortable and had many amenities. The overall complex was well maintained and there was always someone nearby to offer assistance should you need it. There were plenty of world class restaurants on site, along with large comfortable casinos."

"The staff is always friendly and welcoming.. food choice is great and reasonable…. Rooms are always nice and warm."

"This for us was a once a month trip. Recently we have noticed a difference here than when we started in 2022. The restaurant could only make pizza and served desserts for some technical reasons. Romantic meal at the food court….Trop has a little more to offer at a way better price point. "

"The view was AMAZING... Didnt get room service even thou i call front desk on third day. Staff are amazing special Janel at front desk. She help me book a nother night. "

"Goo"

"Clean rooms, everything was in working order, and it did not seem outdated. "

"Front desk agent was horrible. Here we are excited to be on vacation and the guy couldnt wait to get rid of us. Couldn’t even answer our questions. Also room had one towel for two people. Waited an hour to get more. Charged me a room deposit and never said he was going to. "

"No"

"Recommend only staying here if they comp your room. We stayed in the Dennis Tower, and the room looked dated. Neither of the bedside lamps worked, and the vents were covered in black dust. The wallpaper was also peeling. The casino itself is fine, though some of the dealers can be rude - we encountered several who would not let us put down money until they had shuffled the cards. What's the difference? If you do stay at this hotel, try to get a room in the actual Balley's Tower. Somehow the smoking rooms in that part of the complex are nicer and more modern than those in the non-smoking Dennis Tower rooms. "