"We stayed in a family suite at 115 The Strand for 1 week with our 10 month old however, we were disappointed by some aspects of our stay.
• On our first night, guests in the room opposite (also a family suite) were partying loudly and banging on our door at 5am, which was distressing, especially travelling with a young baby
• The shower needed fixing multiple times to work properly (too hot for an adult, never mind a baby, and very low pressure).
• The cot mattress was heavily stained and had to be covered before we could use it for our baby.
• The kitchen & bathroom were significantly smaller than shown in the listing photos & weren’t very suitable for a family stay.
• Breakfast was limited with minimal changes and few healthy options, and was not particularly suitable for young children.
• At the Aqualuna pool, we disappointed to learn that the larger sunbeds (which would have been more suitable to use with our baby) charged €50 per day even with a hotel guest discount. Many remained empty throughout the day.
Taken together, the hotel has felt considerably less family-friendly than we hoped. We tried to address our concerns with the manager during our stay but received no response.
On the positive side, all staff were extremely helpful & responsive, which we genuinely appreciated."
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