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"Overall pretty disappointed in our experience. I completely understand that the weather is not typical and that certain amenities can not happen because of that. However, in my experience, management did not appropriately staff the property and therefore many of the experiences were not great. The pool was not accessible because there was a capacity of 25 swimmers the first night and then the following day it was closed completely due to “unexpected circumstances” and the rest of the amenities were limited I’m assuming because of the weather (heat wave in March). This as well as the cost of the limited buffet that was provided really put a bad taste in our experience we payed over 100$ for a extremely limited buffet for a family of 6 (2 actually adults, 15yo, 13, 8, 5) and the majority of us just ate a salad. No Mac and cheese or nuggets to be found. We decided to leave very early on our 3rd day. I really came with low expectations on accommodations (our room was riddled with stains on walls and ceiling and the bathroom was laughable and the smell of BO in common areas) but I had hope that the amenities would compensate. It did not. "

"Have stayed a couple times. The rooms are always clean and the staff friendly and helpful. "

"Pretty basic, but has a nice Western rustic charm. Clean, warm & dry. "

"Check in was the worst experience, you have to download and app, yet you still need interaction with the front desk. Staff are great, super helpful but the check in is a nightmare. The building is a bit tired and worn, it all works and the location is great. Nothing in Winter Park base station you have to drive into Winter Park town for any half decent restaurants."

"Nice room, great breakfast"

"The front office staff was efficient, but definitely not warm and friendly. No warm greetings and no smiles. I spent a career in Customer Service and I think they need more work. The hotel advertised a heated pool. There was nothing heated about that pool."

"It was a bargain compared to other locations and the property showed this. We enjoyed the stay and would consider it again but I might lean toward paying a bit more to get more. "

"It fit the budget. "

"Wonderful property. Friendly & helpful staff. Quiet, clean, convenient to everything. Will definitely stay again if the opportunity arises. "