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Highly recommend

This hotel is superb , the staff were excellent form arrival to departure and there was nothing they wouldn’t do.

Although I have stayed at 5 star hotels on several occasions, I was amazed by the standard of service of this hotel. All the hotel staff were extremely polite and gave the true meaning to the word "valued" customer. From the first time I entered the hotel it was a different experience all together. Despite the good service at other 5 star hotels, I could always find a small detail missing. I am not picky, but when it comes to top service I know what to expect, and notice when something, as small...

We always stay here when catching an early morning flight from Chopin Airport. The reception staff are very helpful, they provide a free shuttle to the airport. We had to return the hire car at the airport the day before we flew and they even provided the shuttle to bring us to the hotel. The rooms are superb, clean and very comfortable.

Absolutely loved this hotel ❤️ from the moment we arrived until we left, the staff and service are exceptional as is the hotel and facilities. Couldn’t fault anything at all. The best hotel we’ve stayed in in London and I’ve tried many of the 5 star hotels here! The breakfast was epic! Honestly first class all round! We were given alcoholic welcome drinks on arrival In the beautiful new bar and showed around personally by the lovely Katerina. Will definitely be staying here again when we...

The epitome of the perfect hotel. Nothing we have stay with comes close to the perfection of this hotel.

Valet and doorman greeted us with a smile and remembered our name each time we left and returned! Wait staff in the dining rooms were so friendly and very attentive. Beautifully decorated for Christmas!

We stay at The Lanesborough regularly when visiting London. This was our second Christmas stay and we have already booked for 2024 because this hotel is wonderful. The staff are all incredible and make you feel so special.

The staff were awesome, they can’t do enough for you. We had a wonderful stay. The hotel is located outside of downtown Lisbon and the hotel put on a complimentary shuttle bus, which saves a bus, metro or taxi fare. The hotel is very close by a metro station though.

Convenient

Charming hotel, attentive service, very comfortable room and bed. Would stay there again and would definitely recommend

Beautiful place.. amazing staff and beautiful piano bar too boot!

Friendly & warm welcome - first class service - very clean throughout, comfortable beds and quiet for such a central Mayfair position.

Can't get a better location, near to Piccadilly Circus, Trafalgar Sq, Buckingham Palace...the hotel itself is immaculate, the double room was of a reasonable size, the bed so comfortable and bathroom well appointed. Shower was excellent, complimentary drinks on arrival and cookies and cranberry juice / water in the room. Downsides..not many, view was terrible and there was a slightly unusual smell in the room which you only really noticed first entering.

A beautiful building, very tastefully decorated and furnished, staff could not do enough for us. Would definitely recommend.

Best hotel in London, will always be a returning guest.

We stayed for the theatre. It was really great for location with everything within walking distance. Room was lovely and clean and shower hot. Good bar downstairs with comfortable seating to relax