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"I love the Onsen, very good service and clean hotel"

"Nice hotel. Less than 10 mins walk from the station. Breakfast was awesome and so is the view. Spacious room. Clean. Staff is nice."

"Very nice staff!! They are very helpful!"

"Great location, right next to Nagano station. We had a nice stay at the Hotel, staff were friendly and helpful. Smooth check in and out. Thanks to the staff for taking great care of us. "

"Many hot springs around. Need your own transport to get around. Went off season so maybe the dining options were limited. Good place to unwind though."

"This ryokan was lovely- all the staff were so accommodating and made us feel very special! The ryokan itself is dainty and pleasant. There was public Onsens for women’s and men’s separate (in the women’s there was 1 indoor and 1 outdoor public Onsen with shower room inside). You can also book a private Onsen when you arrive - they have 45 min time slots for 3000 yen! Also very quick walk to Yubatake and the bus station! Would recommend"

"Every staff member was very professional and helpful, snacks were great and the private and public onsen was lovely!"

"Breakfasts were excellent. Every staff were friendly and we really felt like home. Location is nearby the major travel spot but not noisy. Everything is good, just a very little thing: moved luggages by hand to room at 2nd floor. To me as a hushand and a daddy, it meant luggages of 3 persons I moved. "

"Me and my family had a lovley stay here, however I so have one complaint. The inages showed the hotel being right next to the yubatake place, but it was actually a bit of a walk from there. They sid provide a "