Title: KAMENOI HOTEL KUSATSU YUBATAKE Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # KAMENOI HOTEL KUSATSU YUBATAKE Travelers soak in three indoor hot springs at this peaceful retreat, where stress melts away and delicious meals recharge weary bodies ## Photo gallery for KAMENOI HOTEL KUSATSU YUBATAKE ![Hot springs - KAMENOI HOTEL KUSATSU YUBATAKE (Kusatsu)](https://images.trvl-media.com/lodging/97000000/96460000/96458100/96458079/53966120.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Breakfast and dinner served - KAMENOI HOTEL KUSATSU YUBATAKE (Kusatsu)](https://images.trvl-media.com/lodging/97000000/96460000/96458100/96458079/fec55b0d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - KAMENOI HOTEL KUSATSU YUBATAKE (Kusatsu)](https://images.trvl-media.com/lodging/97000000/96460000/96458100/96458079/af099a8b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hot springs - KAMENOI HOTEL KUSATSU YUBATAKE (Kusatsu)](https://images.trvl-media.com/lodging/97000000/96460000/96458100/96458079/4760dbea.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Japanese Deluxe Twin (10 Tatami), Non Smoking | In-room safe, free WiFi, bed sheets - KAMENOI HOTEL KUSATSU YUBATAKE (Kusatsu)](https://images.trvl-media.com/lodging/97000000/96460000/96458100/96458079/9588a85c.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies KAMENOI HOTEL KUSATSU YUBATAKE offers a tranquil escape near Sainokawara Park. Guests love the indoor mineral hot springs for genuine rejuvenation after exploring. Attentive staff creates a comfortable atmosphere, and free WiFi keeps everyone connected throughout their stay. ## Reviews 8.2 Very good ## Popular amenities - Parking included - Free Wi-Fi - Restaurant - 24/7 front desk £141 14 Jan - 15 Jan ## Room options ### Check availability for these dates Tonight [Jan 13 - Jan 14](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=96458079&PinnedHotelID=96458079&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=96458079&PinnedHotelID=96458079&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 14 - Jan 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=96458079&PinnedHotelID=96458079&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=96458079&PinnedHotelID=96458079&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=96458079&PinnedHotelID=96458079&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=96458079&PinnedHotelID=96458079&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=96458079&PinnedHotelID=96458079&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=96458079&PinnedHotelID=96458079&HadPinnedHotel=true®ionId=-1&adults=2) ### View all photos for Japanese Standard B (10 Tatami)(lower floor)Non-smoking ![Japanese Standard B (10 Tatami)(lower floor)Non-smoking | In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/97000000/96460000/96458100/96458079/b6e319f0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Standard B (10 Tatami)(lower floor)Non-smoking 8.8 Excellent 3 reviews ### Highlights Heating Flat-screen TV Hairdryer Private bathroom Shower/bath combination Electric kettle Digital channels In-room safe - Sleeps 4 - 4 Single Futons ### View all photos for Japanese Standard A (8 Tatami)(lower floor)Non-smoking ![Japanese Standard A (8 Tatami)(lower floor)Non-smoking | In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/97000000/96460000/96458100/96458079/2bf5eeed.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Standard A (8 Tatami)(lower floor)Non-smoking 10.0 Exceptional 1 review ### Highlights Heating Flat-screen TV Hairdryer Private bathroom Shower/bath combination Electric kettle Digital channels In-room safe - Sleeps 4 - 4 Single Futons ### View all photos for Japanese Standard B (10 Tatami)Non-smoking ![Japanese Standard B (10 Tatami)Non-smoking | In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/97000000/96460000/96458100/96458079/52bb59bd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Standard B (10 Tatami)Non-smoking 7.2 Good 21 reviews ### Highlights Heating Flat-screen TV Hairdryer Private bathroom Shower/bath combination Electric kettle Digital channels In-room safe - City view - Sleeps 4 - 4 Single Futons ### View all photos for Japanese Standard C (12 Tatami)(lower floor)Non-smoking ![Japanese Standard C (12 Tatami)(lower floor)Non-smoking | In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/97000000/96460000/96458100/96458079/4ac92cd3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Standard C (12 Tatami)(lower floor)Non-smoking ### Highlights Heating Flat-screen TV Hairdryer Private bathroom Shower/bath combination Electric kettle Digital channels In-room safe - Sleeps 4 - 4 Single Futons ### View all photos for Japanese Standard D (14 Tatami)(lower floor)Non-smoking ![Japanese Standard D (14 Tatami)(lower floor)Non-smoking | In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/97000000/96460000/96458100/96458079/676f2dd1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Standard D (14 Tatami)(lower floor)Non-smoking 7.0 Good 4 reviews ### Highlights Heating Flat-screen TV Hairdryer Private bathroom Shower/bath combination Electric kettle Digital channels In-room safe - Sleeps 6 - 6 Single Futons ### View all photos for Japanese Deluxe Twin (10 Tatami), Non Smoking ![Japanese Deluxe Twin (10 Tatami), Non Smoking | In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/97000000/96460000/96458100/96458079/9588a85c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Deluxe Twin (10 Tatami), Non Smoking 8.4 Very good 18 reviews ### Highlights Heating Flat-screen TV Hairdryer Private bathroom Shower/bath combination Electric kettle Digital channels In-room safe - City view - Sleeps 3 - 2 Large Single Beds and 1 Single Futon ### View all photos for Japanese Standard E (6 Tatami)(lower floor)Non-smoking ![Japanese Standard E (6 Tatami)(lower floor)Non-smoking | In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/97000000/96460000/96458100/96458079/7295e6e9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Standard E (6 Tatami)(lower floor)Non-smoking ### Highlights Heating Flat-screen TV Hairdryer Private bathroom Shower/bath combination Electric kettle Digital channels In-room safe - Sleeps 3 - 3 Single Futons ### View all photos for Japanese Standard B （10 Tatam・lower Floor） (Non-smoking) ![In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/97000000/96460000/96458100/96458079/709c0036.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Standard B （10 Tatam・lower Floor） (Non-smoking) - Sleeps 4 ### View all photos for Japanese Standard B （10 Tatam） (Non-smoking) ![Living area | 43-inch flat-screen TV with digital channels](https://images.trvl-media.com/lodging/97000000/96460000/96458100/96458079/f983fc5f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Standard B （10 Tatam） (Non-smoking) - Sleeps 4 ### View all photos for Japanese Standard D （14 Tatam・lower floor） (Non-smoking) ![Interior](https://images.trvl-media.com/lodging/97000000/96460000/96458100/96458079/38b9677c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Standard D （14 Tatam・lower floor） (Non-smoking) - Sleeps 6 ### View all photos for Japanese Deluxe Twin (Non-smoking) ![In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/97000000/96460000/96458100/96458079/f04d0436.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Deluxe Twin (Non-smoking) 10.0 Exceptional 1 review - Sleeps 3 ### View all photos for Japanese Standard C （12 Tatam・lower Floor） (Non-smoking) ![Bathroom | Combined shower/bathtub, hair dryer, slippers, towels](https://images.trvl-media.com/lodging/97000000/96460000/96458100/96458079/0c3f1018.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Standard C （12 Tatam・lower Floor） (Non-smoking) - Sleeps 4 ### View all photos for Japanese Standard E （6 Tatam・lower floor） (Non-smoking) ![Dining | Breakfast and dinner served](https://images.trvl-media.com/lodging/97000000/96460000/96458100/96458079/3b62d11a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Standard E （6 Tatam・lower floor） (Non-smoking) - Sleeps 3 ### View all photos for Japanese Standard A (8 Tatam ・ Lower Floor) (Non-Smoking) ![Bathroom | Combined shower/bathtub, hair dryer, slippers, towels](https://images.trvl-media.com/lodging/97000000/96460000/96458100/96458079/21e9051d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Standard A (8 Tatam ・ Lower Floor) (Non-Smoking) - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKusatsu-Hotels-KAMENOI-HOTEL-KUSATSU-YUBATAKE.h96458079.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKusatsu-Hotels-KAMENOI-HOTEL-KUSATSU-YUBATAKE.h96458079.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C36.62405%2C138.59428&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=0n5hqYMYzFtkkEA4tLaJgw5KEgg=) 512-3 Kusatsu, Kusatsu, Gunma, 377-1711 #### What's nearby - Sainokawara Park \- 1 min walk \- 0.1 miles - Kusatsu Tsurutaro Kataoka Museum \- 1 min walk \- 0.1 miles - Yubatake \- 4 min walk \- 0.3 miles - Kusatsu Town Onsen Museum \- 5 min walk \- 0.3 miles - Kusatsu Onsen Ski Resort \- 12 min walk \- 0.7 miles #### Getting around - Naganohara-Kusatsuguchi Station - 25 min drive - Yudanaka Station - 40 min drive #### Restaurants - ‪上州地粉うどん まつもと - ‬1 min walk - ‪三國家 - ‬2 min walk - ‪草津温泉プリン - ‬2 min walk - ‪やすらぎ亭 - ‬1 min walk - ‪ひもかわ釜吉 - ‬2 min walk ## About this property ### KAMENOI HOTEL KUSATSU YUBATAKE Upscale ryokan near Sainokawara Park Located close to Yubatake and Kusatsu Town Onsen Museum, KAMENOI HOTEL KUSATSU YUBATAKE provides an indoor mineral hot spring (onsen) and a restaurant. For some rest and relaxation, visit the 3 indoor hot springs. Stay connected with free in-room WiFi. Other perks include: - Free self-parking - Buffet breakfast (surcharge), hot springs on-site and luggage storage - A 24-hour front desk, a gift shop and a lift - Guest reviews speak highly of the helpful staff Room features All 80 rooms feature comforts such as free WiFi and safes. Other amenities include: - Bathrooms with shower/bath combinations and hairdryers - 43-inch flat-screen TVs with digital channels - Electric kettles and heating ## Similar properties ![Public bath](https://images.trvl-media.com/lodging/10000000/9630000/9622500/9622467/e37952a1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kusatsu Onsen Hotel Sakurai Kusatsu - Pool - Kids’ pool - Parking included - Free Wi-Fi 9.2 Wonderful 312 reviews £190 27 Jan - 28 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=9622467&PinnedHotelID=9622467&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/10000000/9630000/9622500/9622417/13e8de0f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Ichii Kusatsu - Hot tub - Free Wi-Fi - Restaurant - Air-conditioning 8.8 Excellent 172 reviews £178 2 Feb - 3 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=9622417&PinnedHotelID=9622417&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/6000000/5140000/5133900/5133861/026cc72f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kusatsu Onsen Daitokan Kusatsu - 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Pool - Hot tub - Spa - Kids’ pool 8.2 Very good 159 reviews £92 19 Jan - 20 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=12629592&PinnedHotelID=12629592&HadPinnedHotel=true®ionId=-1&adults=2) ![Lounge](https://images.trvl-media.com/lodging/35000000/34570000/34560300/34560297/ecd846e7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Oyado Konoha Kusatsu - Parking included - Free Wi-Fi - Restaurant - Air-conditioning 8.8 Excellent 90 reviews £169 14 Jan - 15 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=34560297&PinnedHotelID=34560297&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free offsite parking within 140 metres - Free uncovered self parking on site - Limited on-site self parking - Onsite parking includes off-street options ### Food and drink - Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee - A restaurant ### Restaurants on site - KUSATSU BOLD KITCHEN ### Things to do - 4 indoor/outdoor hot springs ### Conveniences - 24-hour front desk - Gift shop/newsstand - Luggage storage - Vending machine ### Spa - 3 indoor hot springs - 4 indoor/outdoor hot springs - Hot springs open from 3:00 PM - midnight - Hot springs water temperature - 42 ºC - Outdoor hot spring - Public indoor mineral hot springs (onsen) - Public outdoor mineral hot springs (onsen) - Yukata (Japanese robes) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift (80 centimetre wide door) - Wheelchair accessible (may have limitations) ### More - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Hair dryer - Private bathroom - Shampoo - Shower/bathtub combination - Slippers - Toothbrush and toothpaste - Towels provided ### Entertainment - 43-inch flat-screen TV with digital channels ### Food and drink - Electric kettle ### More - Heating - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 9:00 PM ### Check-out Check-out before 10:00 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Guests driving to the property should contact this property in advance (e.g. directions) Information provided by the property may be translated using automated translation tools In addition to the listed hours, the hot springs are also open from 5-9:30 AM daily. ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve access to the public bath facility This property accepts credit cards and cash Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Hot springs access available from 3:00 PM to midnight The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities ### Property is also known as Kamenoi Kusatsu Yubatake KAMENOI HOTEL KUSATSU YUBATAKE Ryokan KAMENOI HOTEL KUSATSU YUBATAKE Kusatsu KAMENOI HOTEL KUSATSU YUBATAKE Ryokan Kusatsu ## Frequently asked questions ### Is KAMENOI HOTEL KUSATSU YUBATAKE pet-friendly? ### How much does it cost to stay at KAMENOI HOTEL KUSATSU YUBATAKE? ### How much is parking at KAMENOI HOTEL KUSATSU YUBATAKE? ### What time is check-in at KAMENOI HOTEL KUSATSU YUBATAKE? ### What time is check-out at KAMENOI HOTEL KUSATSU YUBATAKE? ### Where is KAMENOI HOTEL KUSATSU YUBATAKE located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## KAMENOI HOTEL KUSATSU YUBATAKE Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.2 Cleanliness ### 7.8 Amenities ### 8.6 Staff & service ### 7.8 Eco-friendliness ### 7.4 Property conditions & facilities 10 - Excellent 124 8 - Good 151 6 - Okay 47 4 - Poor 19 2 - Terrible 2 ## Reviews ### 10/10 Excellent #### Aki 8 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities One night was definitely not enough! Clean room, great amenities, a wide variety of delicious buffet options, and three relaxing hot springs. I did notice a comment about one of the baths, which I understand, but the water quality was still excellent and very soothing. Special thanks to Mr. Kakumoto for his friendliness and exceptional service truly went above and beyond!! I'll definitely stay here again when I'm back in town. ##### Aki Stayed 1 night in Jan 2026 ### 8/10 Good #### Marisa 30 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Dinner and breakfast buffets were excellent. ##### Marisa Stayed 2 nights in Mar 2024 ### 10/10 Excellent #### Brian 19 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Breakfast and dinner are excellent but the onset is average ##### Brian Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Paul 18 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fun onsen town. Be sure to see the water show and walk over to the onsen park. ##### Paul Stayed 1 night in Nov 2023 ### 10/10 Excellent #### Peeranan 3 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Best dinner and breakfast buffet of our whole trip in Japan. Great onsen. Free parking. You can walk to the town easily. ##### Peeranan ### 10/10 Excellent #### Chevron Tsz Long 21 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The buffet was exceptional. And having a pathway leading to the main street is also a big plus. ##### Chevron Tsz Long Stayed 1 night in Feb 2024 ### 8/10 Good #### Svetlana 11 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Me and my family had a lovley stay here, however I so have one complaint. The inages showed the hotel being right next to the yubatake place, but it was actually a bit of a walk from there. They sid provide a ##### Svetlana Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Charlie 13 Jun 2024 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Staff & service Nice hotel with very nice buffet dinner and breakfast. However, reception staff were not so friendly and did not explain properly to us about the usage of the onsen facilities. ##### Charlie Stayed 1 night in Apr 2024 ### 8/10 Good #### Ka Yee Cherry 2 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great buffet breakfast and buffet dinner. Very friendly and helpful front desk staff. I left my jacket at the previous hotel and the front desk lady was very helpful and called the hotel for me. And I got my jacket back! Thank you. ##### Ka Yee Cherry ### 8/10 Good #### Hing yin 2 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Not recommended for long stay Stayed 5 nights with half board, delicious food with many food choices but 95% same food every meal, not recommend for long stay guess. Awful onsen facilities, small locker, and limited space both in changing room and shower room. Provides free ramen for night food, no free drink in common area. ##### Hing yin Stayed 5 nights in Feb 2025 ### 10/10 Excellent #### PAUL 7 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities It's an older hotel that has a new owner and new name. The rooms are basic but clean and nice. Close to the main hot spring area and shopping lanes thanks to a back entrance. No early check in but the rooms were ready right at 3pm. ##### PAUL Stayed 1 night in Dec 2023 ### 8/10 Good #### Joanna 1 Jan 2025 Liked: Cleanliness, staff & service, room comfort #### Good buffet but no shuttle to the bus station Property is about 10 mins walk from the Bus station and Hotel does not provide shuttle to and fro, hence it is inconvenient to pull fhe luggage during winter time to the hotel. The back door of the hotel helps for quick access to the Yubate. Morning and Dinner buffet offer a very good spread but there is no need to book half board for more than 1 night as menus are largely the same. ##### Joanna Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Verified traveller 8 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Pleasure stay Hotel has been renovated, the rate included breakfast and dinner and surprisingly the quality of food is good. 3 Onsen are quite small but doesn’t matter. Hotel guests can visit other 2 sister hotels onsen for free. Impressed by the restaurant staff, they are very attentive and keep the place clean and tidy, they have a good time, thank you! ##### Verified traveller Stayed 2 nights in Jun 2024 ### 8/10 Good #### Karen 15 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The walk to the hotel from the Kusatsu bus station is not a mere 8-10mins or so, esp with luggage in tow and that it’s a bit steep to get to this hotel. Definitely not for older folks!! Didnt like that we also couldnt prearrange for taxi service ahead of time on our way back to Tokyo as we did not want to catch the bus again. One staff seemed a bit uncertain and hesitant about it, so left a bit disappointed. Food was wonderful though, for both breakfast and dinner. The use the local ingredients in season and each dish was incredibly tasty! The 3 onsens on the property were wonderful and thoroughly enjoyed! ##### Karen Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### SON IAN 12 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Impeccable! I was surprised with how new the hotel and the facilities are. We stayed in the ‘East Building’ the room is very neat and well heated. The hotel has 3 onsen baths which were all of very high standard. The breakfast and dinner were amazing, a good selection of Japanese food like tempura, gyodon, but international menu was available, with salads, pasta etc. It also had a white chocolate fountain which was quite fun. The hotel has a backdoor which leads to the Yabetake with a short 5 min walk. The yukata can be borrowed from the lobby and umbrellas are available for going outside. There is also late night ramen, but only served for a small window of time at night, and unfortunately we were not able to try. ![](https://a.travel-assets.com/ugc/hotel-reviews/DB6BA69C71C16184967AF0AC3F72A8B8425EEA031710235828265.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/8B164FBA058110FB20851423A629F2E7C89187911710235829224.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/76E4C076BC23033DE9EB2BB934A44E903F00AF191710235829013.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2276545DCBD4EC0BEBF8DF532D8602D1A4F71BD61710235828613.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### SON IAN Stayed 1 night in Feb 2024 ### 8/10 Good #### yoyo 24 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Easy to go to skying resort(walking distance about 15mins). There was shortcut to walk to yubatake and all local shops. They give us two other hotspring pass to visit. Buffet breakfast and dinner was great. Nice staff. Room is clean and hotsprings were amazing. Things may improve. We hoped they provice a shuttle bus to pickup and dropoff between bus ststion to hotel. Hoped that buffet menue is changed every day(we stayed for three nights). Room is pretty small and can hear neighbours voice specially night time. Not enough elevators and very slow. Overall we enjoyed spending time at the hotel. Thank you ##### yoyo Stayed 3 nights in Jan 2024 ### 4/10 Poor #### Mila 16 Apr 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Overall, it was supposed to be a nice place with onsens inside. The water composition is really good. Breakfast and dinner also contain a variety of healthy food. However, the hotel reeked of cigarette smoke. It's disgusting! If you are such idiots that you put a smoking room right in front of the health pools, then take care to make a good exhaust hood and doors that will not let this disgusting smell through! We felt this stench on the entire floor, in the onsens and even in our room. Although we made a request for a non-smoking room. Also in this app I paid for all sorts of additional taxes, but upon checkout we were presented with another additional bill, saying that it was a tax for the onsens. Not a word was said about this either in the hotel description or upon check-in. Total disgusting. ##### Mila Stayed 2 nights in Apr 2025 ### 6/10 Okay #### Furuya 12 Jan 2026 温泉、食事は良かった。改善余地は1)連泊かつ部屋居を告げたのに日中の風呂の清掃時間の口頭説明がなかったこと。夜中の清掃の説明しかなくパンフ見て知った次第、2)0900朝食ではチェックアウトは1030との説明を夕食時に受けた。しかしチェックアウト当日フロントからは1000までに退出するよう告げられた。訂正の謝罪はありました。 ##### Furuya Stayed 2 nights in Jan 2026 ### 10/10 Excellent #### TAKAHIRO 24 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities この度はとてもお世話になりありがとうございます！ 他の亀の井ホテルよりも接客も丁寧でご飯もとてもおいしかったです！フロントの対応もレストランのスタッフの対応も気持ちよくさすが亀の井ホテルと思いました。 湯畑や西の河原までのアクセスもよく思い出に残る旅行になりました！ 本当にありがとうございました！ また利用させていただきます！ ##### TAKAHIRO Stayed 1 night in Dec 2025 ### 8/10 Good #### K azuyo 20 Dec 2025 低めのベットは入りやすく寝心地の良いベットでした。 また、草津の街が、見渡せるお部屋での一晩は、楽しく過ごせました。 食事は、食べ過ぎるほど美味しかったです。 また、行きたいと、娘と話しております。 有難うございました😄👍 ##### K azuyo Stayed 1 night in Dec 2025 ### 8/10 Good #### Nobuhiko 8 Dec 2025 Disliked: Amenities エレベーターがなかなか来ない 速度も遅く、待ち時間が長い ##### Nobuhiko Stayed 1 night in Dec 2025 ### 8/10 Good #### Akiyasu 20 Nov 2025 Disliked: Amenities, property conditions & facilities スタッフの方は皆親切丁寧ですばらしい。車で到着時の出迎え、チェックイン、夕・朝の食事時、チェックアウト。事前チェックアウトのような 仕組みもありがたい。 館内は古く、これから改善されると思います。 風呂は排水位置を変えたい。排水が溜まる。 ホテル全般の満足感を維持するために、夕食・朝食の質を維持、あるいは向上し続けなければ、リピートは難しいと感じます。スタッフさんがすばらしいだけにこれからを期待します。 ##### Akiyasu Stayed 1 night in Nov 2025 ### 4/10 Poor #### トシオ 13 Nov 2025 Disliked: Cleanliness 仮チェックインとチェックインの際、部屋番号が違い係員が私が間違っている発言が繰り返してありました。 結局 係員の間違いが判明しましたが謝罪の言葉が有りませんでした。 又、浴衣帯の汚れが目立って有り不潔でした。 フロントで申し上げましたが謝罪らしき言葉が、？ ##### トシオ Stayed 1 night in Nov 2025 ### 6/10 Okay #### ?Kiyoko 27 Oct 2025 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities 朝食ビュッフェの一品に髪の毛が入っていて、スタッフに伝えるとすぐに対応してくれた。スタッフは親切な対応で良かった。 口コミでエレベーターの数が少ないと言われているのを知っていたが、やはり皆が言うことが正しいと思う。宿泊客が多いので、一台のエレベーターだと下りたくても昇ってきたエレベーターの宿泊客が待っている人より上階だと、そのエレベーターが戻って来るまで乗り込めない。もう一台あると、助かります。 ##### ?Kiyoko Stayed 1 night in Oct 2025 ### 6/10 Okay #### yasuo 12 Oct 2025 Disliked: Cleanliness, property conditions & facilities, room comfort トイレが狭過ぎました。 太った方は大変だと思います。 ##### yasuo Stayed 1 night in Oct 2025 ## Expedia's Latest Trends ### Hotels > [Bahia Principe Sunlight San Felipe](https://www.expedia.co.uk/Puerto-De-La-Cruz-Hotels-Bahia-Principe-Sunlight-San-Felipe.h912631.Hotel-Information) > > [Trump International Beach Resort](https://www.expedia.co.uk/Miami-Hotels-Trump-International-Beach-Resort.h899336.Hotel-Information) > > [Condo Rentals Pattaya](https://www.expedia.co.uk/Pattaya-Condos.d9514-aaCondos.Travel-Guide-Accommodation) > > [The Royal George](https://www.expedia.co.uk/Saltburn-By-The-Sea-Hotels-The-Royal-George.h12489313.Hotel-Information) > > [ICON Duplo Ribeira](https://www.expedia.co.uk/Porto-Hotels-ICON-Duplo-Ribeira.h83536237.Hotel-Information) > > [Santa Claus Holiday Village](https://www.expedia.co.uk/Rovaniemi-Hotels-Santa-Claus-Holiday-Village.h4399778.Hotel-Information) > > [Sofitel London St James](https://www.expedia.co.uk/London-Hotels-Sofitel-London-St-James.h856595.Hotel-Information) > > [Melia Benidorm](https://www.expedia.co.uk/Benidorm-Hotels-Melia-Benidorm.h857478.Hotel-Information) > > [Villa Lapas Jungle Village](https://www.expedia.co.uk/Jaco-Hotels-Villa-Lapas-Jungle-Village.h1330482.Hotel-Information) > > [University of Oxford, Magdalen College - 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