Title: KAMENOI HOTEL KUSATSU YUBATAKE Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # KAMENOI HOTEL KUSATSU YUBATAKE Ryokan with free parking, 3-minute walk to Sainokawara Park ![Hot springs](https://images.trvl-media.com/lodging/97000000/96460000/96458100/96458079/2a2ca7b4.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Breakfast and dinner served](https://images.trvl-media.com/lodging/97000000/96460000/96458100/96458079/2b77fbf4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Japanese Deluxe Twin (10 Tatami), Non Smoking | In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/97000000/96460000/96458100/96458079/5b8ce605.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hot springs](https://images.trvl-media.com/lodging/97000000/96460000/96458100/96458079/53966120.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hot springs](https://images.trvl-media.com/lodging/97000000/96460000/96458100/96458079/4760dbea.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies KAMENOI HOTEL KUSATSU YUBATAKE offers a tranquil escape near Sainokawara Park. Guests love the indoor mineral hot springs for genuine rejuvenation after exploring. Attentive staff creates a comfortable atmosphere, and free WiFi keeps everyone connected throughout their stay. 8.2 Very good ## Popular amenities - - 24/7 front desk - Parking included - Free WiFi - Restaurant £127 18 Dec - 19 Dec ## Room options ### Check availability for these dates Tonight [Nov 27 - Nov 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-27&endDate=2025-11-28&selected=96458079&PinnedHotelID=96458079&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-27&endDate=2025-11-28&selected=96458079&PinnedHotelID=96458079&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 28 - Nov 29](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-29&selected=96458079&PinnedHotelID=96458079&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-29&selected=96458079&PinnedHotelID=96458079&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 28 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=96458079&PinnedHotelID=96458079&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=96458079&PinnedHotelID=96458079&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 5 - Dec 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=96458079&PinnedHotelID=96458079&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=96458079&PinnedHotelID=96458079&HadPinnedHotel=true®ionId=-1&adults=2) ![Japanese Standard B (10 Tatami)(lower floor)Non-smoking | In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/97000000/96460000/96458100/96458079/b6e319f0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Standard B (10 Tatami)(lower floor)Non-smoking 8.8 Excellent 3 reviews ### Highlights Heating Flat-screen TV Hairdryer Private bathroom Shower/bath combination Electric kettle Digital channels In-room safe - 30 sq ft - Sleeps 4 - 4 Single Futons ![Japanese Standard A (8 Tatami)(lower floor)Non-smoking | In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/97000000/96460000/96458100/96458079/2bf5eeed.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Standard A (8 Tatami)(lower floor)Non-smoking 10.0 Exceptional 1 review ### Highlights Heating Flat-screen TV Hairdryer Private bathroom Shower/bath combination Electric kettle Digital channels In-room safe - Sleeps 4 - 4 Single Futons ![Japanese Standard B (10 Tatami)Non-smoking | In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/97000000/96460000/96458100/96458079/52bb59bd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Standard B (10 Tatami)Non-smoking 7.4 Good 20 reviews ### Highlights Heating Flat-screen TV Hairdryer Private bathroom Shower/bath combination Electric kettle Digital channels In-room safe - City view - Sleeps 4 - 4 Single Futons ![Japanese Standard C (12 Tatami)(lower floor)Non-smoking | In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/97000000/96460000/96458100/96458079/4ac92cd3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Standard C (12 Tatami)(lower floor)Non-smoking ### Highlights Heating Flat-screen TV Hairdryer Private bathroom Shower/bath combination Electric kettle Digital channels In-room safe - Sleeps 4 - 4 Single Futons ![Japanese Standard D (14 Tatami)(lower floor)Non-smoking | In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/97000000/96460000/96458100/96458079/676f2dd1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Standard D (14 Tatami)(lower floor)Non-smoking 7.0 Good 4 reviews ### Highlights Heating Flat-screen TV Hairdryer Private bathroom Shower/bath combination Electric kettle Digital channels In-room safe - Sleeps 6 - 6 Single Futons ![Japanese Deluxe Twin (10 Tatami), Non Smoking | In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/97000000/96460000/96458100/96458079/9588a85c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Deluxe Twin (10 Tatami), Non Smoking 8.4 Very good 18 reviews ### Highlights Heating Flat-screen TV Hairdryer Private bathroom Shower/bath combination Electric kettle Digital channels In-room safe - City view - Sleeps 3 - 2 Large Single Beds and 1 Single Futon ![Japanese Standard E (6 Tatami)(lower floor)Non-smoking | In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/97000000/96460000/96458100/96458079/7295e6e9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Standard E (6 Tatami)(lower floor)Non-smoking ### Highlights Heating Flat-screen TV Hairdryer Private bathroom Shower/bath combination Electric kettle Digital channels In-room safe - Sleeps 3 - 3 Single Futons ![In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/97000000/96460000/96458100/96458079/709c0036.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Standard B （10 Tatam・lower Floor） (Non-smoking) - Sleeps 4 ![Living area | 43-inch flat-screen TV with digital channels](https://images.trvl-media.com/lodging/97000000/96460000/96458100/96458079/f983fc5f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Standard B （10 Tatam） (Non-smoking) - Sleeps 4 ![Interior](https://images.trvl-media.com/lodging/97000000/96460000/96458100/96458079/38b9677c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Standard D （14 Tatam・lower floor） (Non-smoking) - Sleeps 6 ![In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/97000000/96460000/96458100/96458079/f04d0436.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Deluxe Twin (Non-smoking) 10.0 Exceptional 1 review - Sleeps 3 ![Bathroom | Combined shower/bathtub, hair dryer, slippers, towels](https://images.trvl-media.com/lodging/97000000/96460000/96458100/96458079/0c3f1018.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Standard C （12 Tatam・lower Floor） (Non-smoking) - Sleeps 4 ![Dining | Breakfast and dinner served](https://images.trvl-media.com/lodging/97000000/96460000/96458100/96458079/3b62d11a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Standard E （6 Tatam・lower floor） (Non-smoking) - Sleeps 3 ![Bathroom | Combined shower/bathtub, hair dryer, slippers, towels](https://images.trvl-media.com/lodging/97000000/96460000/96458100/96458079/21e9051d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Standard A (8 Tatam ・ Lower Floor) (Non-Smoking) - Sleeps 4 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKusatsu-Hotels-KAMENOI-HOTEL-KUSATSU-YUBATAKE.h96458079.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKusatsu-Hotels-KAMENOI-HOTEL-KUSATSU-YUBATAKE.h96458079.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C36.62378%2C138.59431&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=6DiWAPFoRJUEc26o3x7Cqak7bGU=) 512-3 Kusatsu, Kusatsu, Gunma, 377-1711 #### What's nearby - Sainokawara Park - 1 min walk - 0.1 miles - Kusatsu Tsurutaro Kataoka Museum - 1 min walk - 0.1 miles - Yubatake - 4 min walk - 0.3 miles - Kusatsu Town Onsen Museum - 5 min walk - 0.3 miles - Kusatsu Onsen Ski Resort - 12 min walk - 0.7 miles #### Getting around - Naganohara-Kusatsuguchi Station - 26 min drive - Yudanaka Station - 42 min drive #### Restaurants - ‪上州地粉うどん まつもと - ‬1 min walk - ‪草津温泉プリン - ‬2 min walk - ‪やすらぎ亭 - ‬1 min walk - ‪うどんの栄屋 - ‬1 min walk - ‪三國家 - ‬2 min walk ## About this property ### KAMENOI HOTEL KUSATSU YUBATAKE Upscale ryokan near Sainokawara Park Located close to Yubatake and Kusatsu Town Onsen Museum, KAMENOI HOTEL KUSATSU YUBATAKE provides an indoor mineral hot spring (onsen) and a restaurant. For some rest and relaxation, visit the 3 indoor hot springs. Stay connected with free in-room WiFi. Other perks include: - Free self-parking - Buffet breakfast (surcharge), hot springs on-site and a gift shop - A 24-hour front desk, luggage storage and a vending machine - Guest reviews speak highly of the helpful staff Room features All 80 rooms feature comforts such as free WiFi and safes. Other amenities include: - Bathrooms with shower/bath combinations and hairdryers - 43-inch flat-screen TVs with digital channels - Electric kettles and heating ## Similar properties ![Front of property](https://images.trvl-media.com/lodging/6000000/5140000/5133900/5133861/115ab16d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kusatsu Onsen Daitokan Kusatsu - Free WiFi - Restaurant - Breakfast available - Housekeeping 7.6 Good 648 reviews £93 11 Dec - 12 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-11&endDate=2025-12-12&selected=5133861&PinnedHotelID=5133861&HadPinnedHotel=true®ionId=-1&adults=2) ![Public bath](https://images.trvl-media.com/lodging/10000000/9630000/9622500/9622467/e37952a1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kusatsu Onsen Hotel Sakurai Kusatsu - Pool - Kids pool - Parking included - Free WiFi 9.2 Wonderful 297 reviews £208 17 Dec - 18 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=9622467&PinnedHotelID=9622467&HadPinnedHotel=true®ionId=-1&adults=2) ![Rooftop terrace](https://images.trvl-media.com/lodging/83000000/82830000/82829400/82829333/ff3714b9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Urakusatsu Tou Kusatsu - 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Spa - Parking included - Free WiFi - Air conditioning 9.4 Exceptional 79 reviews £289 7 Dec - 8 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=90885687&PinnedHotelID=90885687&HadPinnedHotel=true®ionId=-1&adults=2) ![Modern western style room with open-air bath, Non-Smoking | Bathroom | Combined shower/bathtub, free toiletries, hair dryer, slippers](https://images.trvl-media.com/lodging/36000000/35580000/35570500/35570430/528a0553.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Livemax Resort Kusatsuonsen Kusatsu - Parking included - Free WiFi - Restaurant - Air conditioning 8.4 Very good 91 reviews £116 1 Dec - 2 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=35570430&PinnedHotelID=35570430&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/35000000/34570000/34560300/34560297/b73766b1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Oyado Konoha Kusatsu - Parking included - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 86 reviews £194 4 Dec - 5 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-04&endDate=2025-12-05&selected=34560297&PinnedHotelID=34560297&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/13000000/12630000/12629600/12629592/1d326df2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kusatsu Onsen Hotel Village Kusatsu - Pool - Spa - Kids pool - Parking included 8.2 Very good 159 reviews £103 21 Dec - 22 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=12629592&PinnedHotelID=12629592&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor spa tub](https://images.trvl-media.com/lodging/13000000/12380000/12373900/12373860/4b8a025c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Yorokobinoyado Takamatsu Kusatsu - Parking included - Free WiFi - Restaurant - Air conditioning 7.8 Good 311 reviews £139 18 Dec - 19 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-18&endDate=2025-12-19&selected=12373860&PinnedHotelID=12373860&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free offsite parking within 140 metres - Free uncovered self parking on site - Onsite parking includes off-street options ### Food and drink - Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee - A restaurant ### Restaurants on site - KUSATSU BOLD KITCHEN ### Things to do - 4 indoor/outdoor hot springs ### Conveniences - 24-hour front desk - Gift shop/newsstand - Luggage storage - Vending machine ### Spa - 3 indoor hot springs - 4 indoor/outdoor hot springs - Hot springs open from 3:00 PM - midnight - Hot springs water temperature - 42 ºC - Outdoor hot spring - Public indoor mineral hot springs (onsen) - Public outdoor mineral hot springs (onsen) - Yukata (Japanese robes) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift (80 centimetre wide door) - Wheelchair accessible (may have limitations) ### More - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Hair dryer - Private bathroom - Shampoo - Shower/bathtub combination - Slippers - Toothbrush and toothpaste - Towels provided ### Entertainment - 43-inch flat-screen TV with digital channels ### Food and drink - Electric kettle ### More - Heating - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 9:00 PM ### Check-out Check-out before 10:00 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Guests driving to the property should contact this property in advance (e.g. directions) Information provided by the property may be translated using automated translation tools In addition to the listed hours, the hot springs are also open from 5-9:30 AM daily. ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve access to the public bath facility This property accepts credit cards and cash Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Hot springs access available from 3:00 PM to midnight The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities ### Property is also known as Kamenoi Kusatsu Yubatake KAMENOI HOTEL KUSATSU YUBATAKE Ryokan KAMENOI HOTEL KUSATSU YUBATAKE Kusatsu KAMENOI HOTEL KUSATSU YUBATAKE Ryokan Kusatsu ## Frequently asked questions ### Is KAMENOI HOTEL KUSATSU YUBATAKE pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at KAMENOI HOTEL KUSATSU YUBATAKE? > As of 27 Nov 2025, prices found for a 1-night stay for 2 adults at KAMENOI HOTEL KUSATSU YUBATAKE on 18 Dec 2025 start from £126.74, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Kusatsu-Hotels-KAMENOI-HOTEL-KUSATSU-YUBATAKE.h96458079.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at KAMENOI HOTEL KUSATSU YUBATAKE? > Self-parking is free at this property; nearby parking is also free. ### What time is check-in at KAMENOI HOTEL KUSATSU YUBATAKE? > Check-in start time: 3:00 PM; check-in end time: 9:00 PM. After-hours check-in is not available. ### What time is check-out at KAMENOI HOTEL KUSATSU YUBATAKE? > Checkout is at 10:00 AM. ### Where is KAMENOI HOTEL KUSATSU YUBATAKE located? > Situated in the historical district, this ryokan is within a 5-minute walk of Sainokawara Park and Yubatake. Kusatsu Town Onsen Museum and Kusatsu Onsen Ski Resort are also within 1 mi (2 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## KAMENOI HOTEL KUSATSU YUBATAKE Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.2 Cleanliness ### 7.8 Amenities ### 8.6 Staff & service ### 7.8 Eco-friendliness ### 7.4 Property conditions & facilities 10 - Excellent 117 8 - Good 147 6 - Okay 45 4 - Poor 18 2 - Terrible 2 ### 8/10 Good #### Marisa 30 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Dinner and breakfast buffets were excellent. ##### Marisa Stayed 2 nights in Mar 2024 ### 10/10 Excellent #### Brian 19 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Breakfast and dinner are excellent but the onset is average ##### Brian Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Paul 18 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fun onsen town. Be sure to see the water show and walk over to the onsen park. ##### Paul Stayed 1 night in Nov 2023 ### 8/10 Good #### Svetlana 11 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Me and my family had a lovley stay here, however I so have one complaint. The inages showed the hotel being right next to the yubatake place, but it was actually a bit of a walk from there. They sid provide a ##### Svetlana Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Peeranan 3 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Best dinner and breakfast buffet of our whole trip in Japan. Great onsen. Free parking. You can walk to the town easily. ##### Peeranan ### 10/10 Excellent #### Chevron Tsz Long 21 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The buffet was exceptional. And having a pathway leading to the main street is also a big plus. ##### Chevron Tsz Long Stayed 1 night in Feb 2024 ### 10/10 Excellent #### Charlie 13 Jun 2024 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Staff & service Nice hotel with very nice buffet dinner and breakfast. However, reception staff were not so friendly and did not explain properly to us about the usage of the onsen facilities. ##### Charlie Stayed 1 night in Apr 2024 ### 8/10 Good #### Hing yin 2 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Not recommended for long stay Stayed 5 nights with half board, delicious food with many food choices but 95% same food every meal, not recommend for long stay guess. Awful onsen facilities, small locker, and limited space both in changing room and shower room. Provides free ramen for night food, no free drink in common area. ##### Hing yin Stayed 5 nights in Feb 2025 ### 8/10 Good #### Joanna 1 Jan 2025 Liked: Cleanliness, staff & service, room comfort #### Good buffet but no shuttle to the bus station Property is about 10 mins walk from the Bus station and Hotel does not provide shuttle to and fro, hence it is inconvenient to pull fhe luggage during winter time to the hotel. The back door of the hotel helps for quick access to the Yubate. Morning and Dinner buffet offer a very good spread but there is no need to book half board for more than 1 night as menus are largely the same. ##### Joanna Stayed 2 nights in Dec 2024 ### 8/10 Good #### Ka Yee Cherry 2 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great buffet breakfast and buffet dinner. Very friendly and helpful front desk staff. I left my jacket at the previous hotel and the front desk lady was very helpful and called the hotel for me. And I got my jacket back! Thank you. ##### Ka Yee Cherry ### 10/10 Excellent #### PAUL 7 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities It's an older hotel that has a new owner and new name. The rooms are basic but clean and nice. Close to the main hot spring area and shopping lanes thanks to a back entrance. No early check in but the rooms were ready right at 3pm. ##### PAUL Stayed 1 night in Dec 2023 ### 10/10 Excellent #### Verified traveller 8 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Pleasure stay Hotel has been renovated, the rate included breakfast and dinner and surprisingly the quality of food is good. 3 Onsen are quite small but doesn’t matter. Hotel guests can visit other 2 sister hotels onsen for free. Impressed by the restaurant staff, they are very attentive and keep the place clean and tidy, they have a good time, thank you! ##### Verified traveller Stayed 2 nights in Jun 2024 ### 8/10 Good #### Karen 15 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The walk to the hotel from the Kusatsu bus station is not a mere 8-10mins or so, esp with luggage in tow and that it’s a bit steep to get to this hotel. Definitely not for older folks!! Didnt like that we also couldnt prearrange for taxi service ahead of time on our way back to Tokyo as we did not want to catch the bus again. One staff seemed a bit uncertain and hesitant about it, so left a bit disappointed. Food was wonderful though, for both breakfast and dinner. The use the local ingredients in season and each dish was incredibly tasty! The 3 onsens on the property were wonderful and thoroughly enjoyed! ##### Karen Stayed 2 nights in Nov 2024 ### 4/10 Poor #### Mila 16 Apr 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Overall, it was supposed to be a nice place with onsens inside. The water composition is really good. Breakfast and dinner also contain a variety of healthy food. However, the hotel reeked of cigarette smoke. It's disgusting! If you are such idiots that you put a smoking room right in front of the health pools, then take care to make a good exhaust hood and doors that will not let this disgusting smell through! We felt this stench on the entire floor, in the onsens and even in our room. Although we made a request for a non-smoking room. Also in this app I paid for all sorts of additional taxes, but upon checkout we were presented with another additional bill, saying that it was a tax for the onsens. Not a word was said about this either in the hotel description or upon check-in. Total disgusting. ##### Mila Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### SON IAN 12 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Impeccable! I was surprised with how new the hotel and the facilities are. We stayed in the ‘East Building’ the room is very neat and well heated. The hotel has 3 onsen baths which were all of very high standard. The breakfast and dinner were amazing, a good selection of Japanese food like tempura, gyodon, but international menu was available, with salads, pasta etc. It also had a white chocolate fountain which was quite fun. The hotel has a backdoor which leads to the Yabetake with a short 5 min walk. The yukata can be borrowed from the lobby and umbrellas are available for going outside. There is also late night ramen, but only served for a small window of time at night, and unfortunately we were not able to try. ![](https://a.travel-assets.com/ugc/hotel-reviews/DB6BA69C71C16184967AF0AC3F72A8B8425EEA031710235828265.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/8B164FBA058110FB20851423A629F2E7C89187911710235829224.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/76E4C076BC23033DE9EB2BB934A44E903F00AF191710235829013.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2276545DCBD4EC0BEBF8DF532D8602D1A4F71BD61710235828613.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### SON IAN Stayed 1 night in Feb 2024 ### 8/10 Good #### yoyo 24 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Easy to go to skying resort(walking distance about 15mins). There was shortcut to walk to yubatake and all local shops. They give us two other hotspring pass to visit. Buffet breakfast and dinner was great. Nice staff. Room is clean and hotsprings were amazing. Things may improve. We hoped they provice a shuttle bus to pickup and dropoff between bus ststion to hotel. Hoped that buffet menue is changed every day(we stayed for three nights). Room is pretty small and can hear neighbours voice specially night time. Not enough elevators and very slow. Overall we enjoyed spending time at the hotel. Thank you ##### yoyo Stayed 3 nights in Jan 2024 ### 8/10 Good #### Akiyasu 20 Nov 2025 Disliked: Amenities, property conditions & facilities スタッフの方は皆親切丁寧ですばらしい。車で到着時の出迎え、チェックイン、夕・朝の食事時、チェックアウト。事前チェックアウトのような 仕組みもありがたい。 館内は古く、これから改善されると思います。 風呂は排水位置を変えたい。排水が溜まる。 ホテル全般の満足感を維持するために、夕食・朝食の質を維持、あるいは向上し続けなければ、リピートは難しいと感じます。スタッフさんがすばらしいだけにこれからを期待します。 ##### Akiyasu Stayed 1 night in Nov 2025 ### 4/10 Poor #### トシオ 13 Nov 2025 Disliked: Cleanliness 仮チェックインとチェックインの際、部屋番号が違い係員が私が間違っている発言が繰り返してありました。　結局　係員の間違いが判明しましたが謝罪の言葉が有りませんでした。 又、浴衣帯の汚れが目立って有り不潔でした。 フロントで申し上げましたが謝罪らしき言葉が、？ ##### トシオ Stayed 1 night in Nov 2025 ### 6/10 Okay #### ?Kiyoko 27 Oct 2025 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities 朝食ビュッフェの一品に髪の毛が入っていて、スタッフに伝えるとすぐに対応してくれた。スタッフは親切な対応で良かった。 口コミでエレベーターの数が少ないと言われているのを知っていたが、やはり皆が言うことが正しいと思う。宿泊客が多いので、一台のエレベーターだと下りたくても昇ってきたエレベーターの宿泊客が待っている人より上階だと、そのエレベーターが戻って来るまで乗り込めない。もう一台あると、助かります。 ##### ?Kiyoko Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Chihiro 29 Sept 2025 Liked: Staff & service Disliked: Property conditions & facilities エレベーターがもう少し増えると助かります。 ##### Chihiro Stayed 1 night in Sep 2025 ### 8/10 Good #### 聰 28 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities １．ベッドのある和室に泊まりました。ベッドは良かったのですが椅子とテーブルの小さなセットがあるともっと良いと思いました。高齢者や身体の不自由な人にとっては、床から立ったり座ったりする動作はかなりの負担になります。 ２．風呂のお湯の出方が少なくお湯はりに時間がかかりました。 ３．レストラン会場入口の廊下が殺風景で、入口のドアが開くまで本当にここが食事場所なのかと初めて来た人は戸惑うのではないかと思います。 ４．湯畑に抜ける小道の途中の２段の階段は車椅子は無理ですね。草津温泉全体が坂が多くて身障者にはやや難しい環境ですね。 ５．身障者用の駐車場が玄関真横に設置してあり大変助かりました。 ６．部屋の窓が両側５ｃｍ程度しか開かなかったのですがどうしてでしょう？落下防止ですか？ ７． ##### 聰 Stayed 1 night in Sep 2025 ### 8/10 Good #### kyo 11 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities コスパが良いのに 夕、朝食のバイキングが美味しくて 種類も豊富で最高だった！ レストランスタッフの対応は テキパキされていて皆さまとても感じが良くフロントの対応は普通だったかな。 あまり気遣いを感じられなかった。 今回、渋谷から草津バスターミナルまでバスで向かいました。 小さめのスーツケースで行きましたが 坂のアップダウンがあるので大変だったのでバックは手軽なものがおすすめです。 湯上がり足袋や外履きサンダルがないので ホテルに着いてから浴衣で散策するときは何か気軽に履けるものがあると 良いかと思います。 トータル的には満足してます！ ![](https://a.travel-assets.com/ugc/hotel-reviews/59a56455-8b4c-4299-b284-b920f2c1f8dc-1757582801949.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### kyo Stayed 1 night in Sep 2025 ### 10/10 Excellent #### ミサエ 30 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 敷地内の駐車スペースが少なく、駐車場までの移動に坂道を登らなくてはならず、荷物を持っての移動は大変だった。湯畑周辺の散歩は、程よい距離だった。温泉は３種類もあり、堪能出来た。 ##### ミサエ Stayed 1 night in Aug 2025 ### 8/10 Good #### Yoshiaki 26 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities 温泉が良かった ##### Yoshiaki Stayed 1 night in Aug 2025 ### 10/10 Excellent #### YOSHIMI 24 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 全体的にきれいで、部屋はトイレが若干狭めだが、その分寝室が広々していた！夕飯、朝食共にビュッフェだったが、種類が豊富で、ドリンクバーもあり、楽しめた✨️味も満足です！湯畑まで数分で立地も良いので、また行きたいです！ ##### YOSHIMI Stayed 1 night in Jul 2025 ## Expedia's Latest Trends ### Hotels > [Apartments Huntly](https://www.expedia.co.uk/Huntly-Apartments.d177891-aaApartments.Travel-Guide-Accommodation) > > [Bahia Principe Sunlight San Felipe](https://www.expedia.co.uk/Puerto-De-La-Cruz-Hotels-Bahia-Principe-Sunlight-San-Felipe.h912631.Hotel-Information) > > [Trump International Beach Resort](https://www.expedia.co.uk/Miami-Hotels-Trump-International-Beach-Resort.h899336.Hotel-Information) > > [Condo Rentals Pattaya](https://www.expedia.co.uk/Pattaya-Condos.d9514-aaCondos.Travel-Guide-Accommodation) > > [The Royal George](https://www.expedia.co.uk/Saltburn-By-The-Sea-Hotels-The-Royal-George.h12489313.Hotel-Information) > > [ICON Duplo Ribeira](https://www.expedia.co.uk/Porto-Hotels-ICON-Duplo-Ribeira.h83536237.Hotel-Information) > > [Santa Claus Holiday Village](https://www.expedia.co.uk/Rovaniemi-Hotels-Santa-Claus-Holiday-Village.h4399778.Hotel-Information) > > [Sofitel London St James](https://www.expedia.co.uk/London-Hotels-Sofitel-London-St-James.h856595.Hotel-Information) > > [Melia Benidorm](https://www.expedia.co.uk/Benidorm-Hotels-Melia-Benidorm.h857478.Hotel-Information) > > [Villa Lapas Jungle Village](https://www.expedia.co.uk/Jaco-Hotels-Villa-Lapas-Jungle-Village.h1330482.Hotel-Information) > > [University of Oxford, Magdalen College - 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