Title: Urakusatsu Tou Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=82829333&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Urakusatsu Tou Mountain ski retreat with restaurant and bar/lounge ## Photo gallery for Urakusatsu Tou ![Rooftop terrace - Urakusatsu Tou (Kusatsu)](https://images.trvl-media.com/lodging/83000000/82830000/82829400/82829333/ff3714b9.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby - Urakusatsu Tou (Kusatsu)](https://images.trvl-media.com/lodging/83000000/82830000/82829400/82829333/aa1e1d5b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Japanese Western Room with Shower booth, Non Smoking | Premium bedding, down duvets, in-room safe, desk - Urakusatsu Tou (Kusatsu)](https://images.trvl-media.com/lodging/83000000/82830000/82829400/82829333/3ce7415d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Public bath - Urakusatsu Tou (Kusatsu)](https://images.trvl-media.com/lodging/83000000/82830000/82829400/82829333/d5a21a5f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Japanese Western Room with Shower booth, Non Smoking | View from room - Urakusatsu Tou (Kusatsu)](https://images.trvl-media.com/lodging/83000000/82830000/82829400/82829333/f0df1d83.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Urakusatsu Tou offers a cozy mountain escape with skiing and mountain views from the rooftop terrace. Unwind in the outdoor private bath after a day outdoors. Enjoy a garden, Japanese restaurant, and bar, with helpful staff enhancing your connection to nature. ## Reviews 8.8 Excellent ## Popular amenities - Bar - 24/7 front desk - Housekeeping - Air conditioning - Laundry - Free WiFi £143 7 Jan - 8 Jan 2026 ## Room options ### Check availability for these dates Tonight [Dec 13 - Dec 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=82829333&PinnedHotelID=82829333&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=82829333&PinnedHotelID=82829333&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 14 - Dec 15](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=82829333&PinnedHotelID=82829333&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=82829333&PinnedHotelID=82829333&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=82829333&PinnedHotelID=82829333&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=82829333&PinnedHotelID=82829333&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=82829333&PinnedHotelID=82829333&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=82829333&PinnedHotelID=82829333&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 4 of 4 rooms ### View all photos for Japanese Western Room with Shower booth, Non Smoking ![Japanese Western Room with Shower booth, Non Smoking | Premium bedding, down duvets, in-room safe, desk](https://images.trvl-media.com/lodging/83000000/82830000/82829400/82829333/3ce7415d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Western Room with Shower booth, Non Smoking 9.6 Exceptional 24 reviews ### Highlights Air conditioning Flat-screen TV Down duvet Premium bedding Toilet with electronic bidet Hairdryer Private bathroom Electric kettle - 355 sq ft - Sleeps 6 - 2 Large Single Beds ### View all photos for Japanese Western Room with Half open-air bath, Non Smoking ![Japanese Western Room with Half open-air bath, Non Smoking | Premium bedding, down duvets, in-room safe, desk](https://images.trvl-media.com/lodging/83000000/82830000/82829400/82829333/eecfce0a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Western Room with Half open-air bath, Non Smoking 10.0 Exceptional 3 reviews ### Highlights Air conditioning Flat-screen TV Down duvet Premium bedding Private bathroom Hairdryer Toilet with electronic bidet Bathrobes - 592 sq ft - City view - Sleeps 6 - 2 Large Single Beds ### View all photos for Japanese Western Room with Shower booth ![Premium bedding, down duvets, in-room safe, desk](https://images.trvl-media.com/lodging/83000000/82830000/82829400/82829333/a640522d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Western Room with Shower booth 10.0 Exceptional 1 review - Sleeps 4 ### Top Floor Premium Room With Tatami Area-Premium Package Stay & Free-Flow Drinks - Sleeps 4 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKusatsu-Hotels-URAKUSATSU-TOU.h82829333.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKusatsu-Hotels-URAKUSATSU-TOU.h82829333.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C36.62242%2C138.59805&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=ytcjq_bLJbLokGiKBFT-bmyxAo8=) 300 Kusatsu Kusatsumachi Agatsumagun, Gunma 377-171, Kusatsu, Gunma Prefecture, 377-1711 #### What's nearby - Yubatake \- 1 min walk \- 0.1 miles - Ohtakinoyu Hot Springs \- 3 min walk \- 0.2 miles - Kusatsu Nettaiken \- 4 min walk \- 0.3 miles - Kusatsu Town Onsen Museum \- 6 min walk \- 0.4 miles - Sainokawara Park \- 7 min walk \- 0.4 miles #### Getting around - Naganohara-Kusatsuguchi Station - 25 min drive - Yudanaka Station - 42 min drive #### Restaurants - ‪宙の鑑 - ‬2 min walk - ‪夢花 - ‬3 min walk - ‪縁日村 - ‬3 min walk - ‪上州麺処 平野家 - ‬2 min walk - ‪手打蕎麦 あおやま - ‬3 min walk ## About this property ### Urakusatsu Tou Property highlights Consider a stay at Urakusatsu Tou and take advantage of an indoor public bath (no minerals), a rooftop terrace and a garden. With amenities such as downhill skiing and ski storage, this hotel is a great place to hit the slopes. For some rest and relaxation, visit the indoor private onsen. The on-site Japanese cuisine restaurant, 燈璃-TOMORI-, offers breakfast and dinner. In addition to dry cleaning/laundry services and a fireplace in reception, guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - A lift, a vending machine and a 24-hour front desk - A front desk safe and luggage storage - Guest reviews speak well of the helpful staff Room features All 56 rooms feature comforts such as premium bedding and laptop-friendly workspaces, as well as perks such as free WiFi and air conditioning. Extra conveniences in all rooms include: - Toilets with electronic bidets, hairdryers and toothbrushes and toothpaste - 50-inch flat-screen TVs with digital channels - Wardrobes/cupboards, electric kettles and heating ## Similar properties ![Public bath](https://images.trvl-media.com/lodging/10000000/9630000/9622500/9622467/e37952a1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kusatsu Onsen Hotel Sakurai Kusatsu - Pool - Kids pool - Parking included - Free WiFi 9.2 Wonderful 300 reviews £193 13 Jan - 14 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=9622467&PinnedHotelID=9622467&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/35000000/34560000/34559900/34559874/6be1f6df.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Yuyado Tokinoniwa Kusatsu - Spa - Parking included - Free WiFi - Restaurant 9.2 Wonderful 168 reviews £280 17 Dec - 18 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=34559874&PinnedHotelID=34559874&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/97000000/96460000/96458100/96458079/2a2ca7b4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### KAMENOI HOTEL KUSATSU YUBATAKE Kusatsu - Parking included - Free WiFi - Restaurant - Breakfast available 8.2 Very good 334 reviews £140 8 Jan - 9 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=96458079&PinnedHotelID=96458079&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/17000000/16110000/16105200/16105166/5ac35e19.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kanemidori Kusatsu - Hot tub - Spa - Free WiFi - Restaurant 9.2 Wonderful 313 reviews £132 14 Dec - 15 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=16105166&PinnedHotelID=16105166&HadPinnedHotel=true®ionId=-1&adults=2) ![Public bath](https://images.trvl-media.com/lodging/91000000/90890000/90885700/90885687/b3bf10ba.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Vista Kusatsu Hills Kusatsu - Parking included - Free WiFi - Air conditioning - Breakfast available 9.4 Exceptional 83 reviews £316 14 Dec - 15 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=90885687&PinnedHotelID=90885687&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/35000000/34570000/34560300/34560297/b73766b1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Oyado Konoha Kusatsu - Parking included - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 89 reviews £168 14 Dec - 15 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=34560297&PinnedHotelID=34560297&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/6000000/5140000/5133900/5133861/115ab16d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kusatsu Onsen Daitokan Kusatsu - Free WiFi - Restaurant - Breakfast available - Housekeeping 7.6 Good 650 reviews £78 8 Jan - 9 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=5133861&PinnedHotelID=5133861&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor spa tub](https://images.trvl-media.com/lodging/13000000/12380000/12373900/12373860/4b8a025c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Yorokobinoyado Takamatsu Kusatsu - Parking included - Free WiFi - Restaurant - Air conditioning 7.8 Good 312 reviews £112 13 Jan - 14 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=12373860&PinnedHotelID=12373860&HadPinnedHotel=true®ionId=-1&adults=2) ![Japanese Style Room B3 | In-room safe, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/19000000/18900000/18898100/18898042/a1f29468.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hanaingen Kusatsu - Breakfast included - Parking included - Free WiFi - Air conditioning 9.4 Exceptional 180 reviews £124 7 Jan - 8 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=18898042&PinnedHotelID=18898042&HadPinnedHotel=true®ionId=-1&adults=2) ![Modern western style room with open-air bath, Non-Smoking | Bathroom | Combined shower/bathtub, free toiletries, hair dryer, slippers](https://images.trvl-media.com/lodging/36000000/35580000/35570500/35570430/528a0553.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Livemax Resort Kusatsuonsen Kusatsu - Parking included - Free WiFi - Restaurant - Air conditioning 8.4 Very good 93 reviews £136 12 Jan - 13 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=35570430&PinnedHotelID=35570430&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free offsite parking within 966 metres - Limited on-site parking - Wheelchair-accessible parking available - Onsite parking includes off-street options ### Food and drink - A bar/lounge - A restaurant ### Restaurants on site - 宵洸-YOIHONOKAｰ - 燈璃-TOMORI- ### Things to do - Downhill skiing - Golf driving range - Ski storage ### Family friendly - Laundry facilities ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) ### Outdoors - Garden - Rooftop terrace ### Spa - Private indoor onsen (mineral springs) in communal space - Public indoor bath (no minerals) - Public indoor mineral hot springs (onsen) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Handrails in stairways - Lift - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible registration desk - Wheelchairs on site ### More - Designated smoking areas - Fireplace in lobby ## Room amenities ### Bedroom - Down comforter - Premium bedding ### Bathroom - Hair dryer - Toilet with electronic bidet - Toothbrush and toothpaste ### Entertainment - 50-inch flat-screen TV with digital channels ### Food and drink - Electric kettle - Free bottled water ### More - Air conditioning (climate-controlled) - Desk - Heating (climate-controlled) - Laptop workspace - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight ### Check-out Check-out before 11:00 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools Meals are not included in the breakfast and half board rates for children 0-5 years old. Meals for children are available by advance reservation only and must be requested at least 3 days in advance of arrival. ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 2 children, per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Spa fee: JPY 150 per night - Facilities fee: JPY 4500 per accommodation The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property The listed facilities fee is charged per hour to access the outdoor private bath. If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities ### Property is also known as URAKUSATSU TOU Hotel URAKUSATSU TOU Kusatsu URAKUSATSU TOU Hotel Kusatsu ## Frequently asked questions ### Is Urakusatsu Tou pet-friendly? ### How much does it cost to stay at Urakusatsu Tou? ### How much is parking at Urakusatsu Tou? ### What time is check-in at Urakusatsu Tou? ### What time is check-out at Urakusatsu Tou? ### Where is Urakusatsu Tou located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Urakusatsu Tou Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.2 Cleanliness ### 9.0 Amenities ### 9.0 Staff & service ### 8.8 Eco-friendliness ### 8.8 Property conditions & facilities 10 - Excellent 160 8 - Good 59 6 - Okay 21 4 - Poor 8 2 - Terrible 7 ## Reviews ### 10/10 Excellent #### HEE CHUL 18 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hot spring was clean, the staff were very friendly, and we had a great time. ![](https://a.travel-assets.com/ugc/hotel-reviews/50124437-36a9-4f1f-b601-be776d62148c-1760798450918.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/66abe9d9-c6ef-4a8e-aae4-4ebd04e3f9f9-1760798451936.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/a5407546-ebcb-4d1c-9be3-ed91ba5e5f3e-1760798453334.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### HEE CHUL Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Usa 26 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The location of this property is so convenient, walkable to downtown and attractions. ##### Usa Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Chihiro 6 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice location and fabulous cuisine! ##### Chihiro Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Connor 10 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Really Good Hotel In Kusatsu This hotel was great to stay in. The room was very spacious with tatami mats and two areas to sit down and relax/work on computer including a nice couch with a table and desk with a chair. The bed was very comfortable, the restaurant was delicious, and the spa was amazing. I had a great stay here. ##### Connor Stayed 1 night in Aug 2025 ### 8/10 Good #### Min Yen Veronica 24 Apr 2025 Liked: Cleanliness, amenities The onsen district has amazing accommodations. Everything was above par at this establishment, being a newer building but the dinner and breakfast was a little disappointing compared with other places I stayed at with comparable price. ##### Min Yen Veronica Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Rungruedee 27 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities Dinner and breakfast are superb. ##### Rungruedee Stayed 1 night in Jan 2024 ### 8/10 Good #### Franco Chi Kong 17 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The room has a nice view and it is well decorated. ##### Franco Chi Kong Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Verified traveller 8 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Our stay at the hotel was fantastic. The room was clean and well-maintained, and the onsen offered both private and public options, both of which were excellent. The breakfast and dinner were delicious. Highly recommend this hotel to anyone visiting Kusatsu Onsen town. ##### Verified traveller Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Chak 10 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great experience ##### Chak Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Simon 3 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful hotel in the hot springs. Perfect to get away from the chaos of the city. ##### Simon ### 10/10 Excellent #### Wan 2 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The location is great, closed to the bus terminal as well as the scenic spot. The room is clean and tidy, very nice outdoor private bath on 7/F. ##### Wan Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Andy 21 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good location, close to the yubatake. Hotel is modern, looks new and clean, however did find mould on the shower floor. Meals not a strong suit. Great stay overall. ##### Andy Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Mark 28 Oct 2023 Liked: Cleanliness, staff & service, property conditions & facilities Location Location Location ##### Mark Stayed 2 nights in Oct 2023 ### 10/10 Excellent #### Verified traveller 18 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities room with breakfast for my next stay at the hotel. I personally don’t appreciate “fusion” in dining options, but breakfast in authentic Japanese style was great. ![](https://a.travel-assets.com/ugc/hotel-reviews/5052ACBBA1733F306D0EECAA6D2A9789E40ADA0C1726650634367.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/F17ECB74A622A677919948764540099D1E5841A71726650634415.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/E8454AD891803EFF4A65F363332AF317C5C7DF4E1726650634331.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/0EBF26D5019665623C6B4E27D3595310DD3F87801726650634350.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### Justin 30 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Good customer service. Nice location. ##### Justin Stayed 1 night in Jan 2024 ### 8/10 Good #### Verified traveller 20 Oct 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice onsen New and clean hotel, and the onsen is super nice! We also tried the private onsen. They accomodated our request for double bed, thank you! ##### Verified traveller Stayed 1 night in Oct 2023 ### 10/10 Excellent #### しゅう 1 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities good ##### しゅう Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Alice 6 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is located in a quiet area yet it is walkable to the main area. There is a lot of dining option and I also like the fusion Japanese/French dinner. Tasty and elegant. The parking is also easy. We had the room with the private onsen. Love it!! ##### Alice Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Yiu Keung Rick 24 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very good ##### Yiu Keung Rick Stayed 2 nights in Oct 2024 ### 6/10 Okay #### Verified traveller 11 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lovely central and authentic modern hotel Overall a nice authentic experience in a convenient location. Only let down by uncomfortable beds and lack of drinks available from the bar after 10pm! The authentic japenewe breakfast was beautifully presented but there were no other food options if it was not to your liking. Rooms were clean well equipped with nice bathrooms. Hotel very central and within easy reach of the main centre. ##### Verified traveller Stayed 2 nights in Feb 2024 ### 6/10 Okay #### Angus 24 Apr 2024 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Staff & service The property facilities are good but the service is average and seems the staff shortage affecting the service level. Food quality is average. ##### Angus Stayed 2 nights in Apr 2024 ### 8/10 Good #### Shelley 30 Sept 2024 Liked: Cleanliness, property conditions & facilities, room comfort #### A Relaxing Stay with a Western Feel The room was spacious, with high ceilings and large windows. We stayed for one night, and it was comfortable. The dinner was just okay, but the breakfast was delicious. The only downside is that the men's and women's onsen baths didn't switch, unlike other onsen hotels I've stayed at. This hotel has a more Western style It's not a traditional onsen ryokan. But overall was a great experience! ![](https://a.travel-assets.com/ugc/hotel-reviews/A4A1EFCD8F8D2F84EBE8EEC2BDF57FAD3CC5AA461727692469817.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/E4A8C222AF825A85F8364651644918376630D76D1727692537118.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/36348E82192F9A49C5BBCB70796B9E6D5FCD55411727692543620.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/0A26F3BF36FC163D30F8D01976FC967E795C99C31727692538431.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Shelley Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Kusumann 22 Jan 2024 Liked: Staff & service, amenities, property conditions & facilities The dinner that we had for 2 night was superb, presentation and taste like a Michelin star restaurant. Room was spacious with a view, staff were attentive and willing to help with any requests even at night. BF box tasted good. Within walking distance from bus terminal and maybe that’s why the hotel doesn’t offer a shuttle bus service which we needed due to our large-sized luggage ##### Kusumann Stayed 2 nights in Jan 2024 ### 10/10 Excellent #### Jiachi 10 Aug 2023 Liked: Cleanliness, staff & service, property conditions & facilities People are nice and helpful. Towel in the man spa was not available in the morning. ##### Jiachi Stayed 1 night in Aug 2023 ### 2/10 Terrible #### Wang Hei 17 Oct 2023 Disliked: Staff & service I left a few thousand HK dollar notes on the table and checked out to Tokyo. When I remembered and checked with the hotel, they said nothing left. ##### Wang Hei Stayed 2 nights in Oct 2023 ## Expedia's Latest Trends ### Hotels > [5 Star Hotels in Imsouane](https://www.expedia.co.uk/5Star-Imsouane-Hotels.s50-0-d3000000826.Travel-Guide-Filter-Hotels) > > [Park Hotel & Apartments](https://www.expedia.co.uk/Hull-Hotels-Park-Hotel-And-Apartments.h57440557.Hotel-Information) > > [Viva Azteca by Wyndham, A Trademark All Inclusive Resort](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Viva-Wyndham-Azteca-Resort-All-Inclusive.h569233.Hotel-Information) > > [Hera Zakynthos Hotel](https://www.expedia.co.uk/Zakynthos-Hotels-Hera-Zakynthos-Hotel.h15542208.Hotel-Information) > > [Hotels near Brick Lane](https://www.expedia.co.uk/Brick-Lane-Hotels.0-l6159621-0.Travel-Guide-Filter-Hotels) > > [Trakia Plaza Hotel](https://www.expedia.co.uk/Sunny-Beach-Hotels-Trakia-Plaza-Hotel.h19098057.Hotel-Information) > > [Hotels in Kapparis](https://www.expedia.co.uk/Kapparis-Hotels.d553248635976628354.Travel-Guide-Hotels) > > [Petit Palace Museum](https://www.expedia.co.uk/Barcelona-Hotels-Petit-Palace-Museum.h1705976.Hotel-Information) > > [Family-Friendly Hotels in West Ireland](https://www.expedia.co.uk/West-Ireland-Hotels-Family-Friendly-Hotel.0-0-d6051461-tFamilyFriendlyHotel.Travel-Guide-Filter-Hotels) > > [Gothic House](https://www.expedia.co.uk/East-Grinstead-Hotels-Gothic-House.h17517182.Hotel-Information) > > [Embassy Suites by Hilton Orlando Lake Buena Vista Resort](https://www.expedia.co.uk/Orlando-Hotels-Embassy-Suites-Lake-Buena-Vista-Resort.h14388.Hotel-Information) > > [Best Western Plus Hôtel Le Roof](https://www.expedia.co.uk/Vannes-Hotels-Best-Western-Plus-Hotel-Le-Roof.h8901.Hotel-Information) > > [Destiny Student Shrubhill - Campus Accommodation](https://www.expedia.co.uk/Edinburgh-Hotels-Destiny-Student-Shrubhill.h12691487.Hotel-Information) > > [AccorHotels Hotels in Harrogate](https://www.expedia.co.uk/Harrogate-Hotels-Accor-Hotels.0-0-d7733--bAccorHotels.Travel-Guide-Filter-Hotels) > > [Stamatia Hotel](https://www.expedia.co.uk/Larnaca-Hotels-Stamatia-Hotel.h6056737.Hotel-Information) ### Flights > [Flights from Paisley (GLA) to Newcastle-upon-Tyne (NCL)](https://www.expedia.co.uk/lp/flights/gla/ncl/glasgow-to-newcastle) > > [Flights from London (LHR) to Buffalo (BUF)](https://www.expedia.co.uk/lp/flights/lhr/buf/london-to-buffalo) > > [Flights from Leeds (LBA) to Enontekio (ENF)](https://www.expedia.co.uk/lp/flights/lba/enf/leeds-to-enontekio) > > [Flights from Marmagao (GOI) to Mumbai (BOM)](https://www.expedia.co.uk/lp/flights/goi/bom/goa-to-mumbai) > > [Flights from Derby (EMA) to Manchester (MAN)](https://www.expedia.co.uk/lp/flights/ema/man/east-midlands-to-manchester) ### Activities > [Things to do in Kandersteg](https://www.expedia.co.uk/Things-To-Do-In-Kandersteg.d4286.Travel-Guide-Activities) ### Packages > [Sharm El Sheikh](https://www.expedia.co.uk/lp/theme-holidays/all-inclusive-holidays/3274/Sharm-El-Sheikh) ### General