"Absolutely beautiful cottage, couldn't have wished for more and Lou was an amazing host. Thank you Lou for making me feel so welcome. I will definitely be returning x"
"Absolutely beautiful cottage, couldn't have wished for more and Lou was an amazing host. Thank you Lou for making me feel so welcome. I will definitely be returning x"
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
This hotel is for chillers only. Just relax and forget all your worries. Fantastic food, great staff, top class facility. BUT; dont have a 2nd floor room when it's the hottest weekend of the year. Not that you'll know when you book but it was just too hot. No air conditioning just a small noisy fan so took the edge off the chill factor! However, its was a fantastic base to explore west Suffolk. Do try it.......
This hotel is for chillers only. Just relax and forget all your worries. Fantastic food, great staff, top class facility. BUT; dont have a 2nd floor room when it's the hottest weekend of the year. Not that you'll know when you book but it was just too hot. No air conditioning just a small noisy fan so took the edge off the chill factor! However, its was a fantastic base to explore west Suffolk. Do try it.......
We battled the snow for a stay here and were so glad we did. The hotel is beautiful with all the wooden beams and real log fires and our bedroom was a really good size. Both dinner and breakfast were yummy and my husband even had a treatment in the spa which he enjoyed. My only criticism would be the lack of music. Other than the airman’s bar the whole building was in silence I think some light background music would have been nice and added some atmosphere. I understand a lot of your guests...
We battled the snow for a stay here and were so glad we did. The hotel is beautiful with all the wooden beams and real log fires and our bedroom was a really good size. Both dinner and breakfast were yummy and my husband even had a treatment in the spa which he enjoyed. My only criticism would be the lack of music. Other than the airman’s bar the whole building was in silence I think some light background music would have been nice and added some atmosphere. I understand a lot of your guests...
kassie
Reviewed December 12, 2017Reviewed December 12, 2017
The room was absolutely delightful. The shower room & bathroom were spotlessly clean, with plenty of hot water.
The tea tray also had a couple of packets of biscuits. I liked the fact that I could switch the radiator off at night. The window also opened.
The bed was comfortable. I will return.
The room was absolutely delightful. The shower room & bathroom were spotlessly clean, with plenty of hot water.
The tea tray also had a couple of packets of biscuits. I liked the fact that I could switch the radiator off at night. The window also opened.
The bed was comfortable. I will return.
Ann
Reviewed February 3, 2026Reviewed February 3, 2026
The hotel was fantastic for the price. Staff were all really helpful and polite. Breakfast was good. Beds were comfy. Couldn’t empty the bath as there was no plug release! Also the hairdryers need replacing. They are the old fashioned ones fixed into the drawer and it only worked for about 30 seconds before cutting out.
Free and ample parking.
The hotel was fantastic for the price. Staff were all really helpful and polite. Breakfast was good. Beds were comfy. Couldn’t empty the bath as there was no plug release! Also the hairdryers need replacing. They are the old fashioned ones fixed into the drawer and it only worked for about 30 seconds before cutting out.
Free and ample parking.
This clean shabby at the seems hotel is full of character and friendly staff.
Our breakfast was served by a very cheerful waiter and his assistant.
The leisure complex is delightful and I cannot praise enough the splendid pool assistant.Her smile and charm lit up the complex and after 14 years service surely deserves some kind of award.
However, can you please just smile if you work the reception desk, it costs nothing and makes the world of difference, even if through gritted teeth!
This clean shabby at the seems hotel is full of character and friendly staff.
Our breakfast was served by a very cheerful waiter and his assistant.
The leisure complex is delightful and I cannot praise enough the splendid pool assistant.Her smile and charm lit up the complex and after 14 years service surely deserves some kind of award.
However, can you please just smile if you work the reception desk, it costs nothing and makes the world of difference, even if through gritted teeth!
I don’t usually leave property reviews, and I tend to avoid places without a host check-in due to past bad experiences. However, I must say the check-in process was the easiest I’ve come across, clear instructions and codes made it seamless. The room was a delight and had everything I needed. I’ll definitely be using Urban again!
I don’t usually leave property reviews, and I tend to avoid places without a host check-in due to past bad experiences. However, I must say the check-in process was the easiest I’ve come across, clear instructions and codes made it seamless. The room was a delight and had everything I needed. I’ll definitely be using Urban again!