"The lift was out of order, and there were a lot of stairs, however, we were assisted with bringing the bags to the room so it was not much of an issue.
The beds and bathroom were clean and to standard, however there was a lot of dust underneath the wardrobe so not the best if you’re allergic.
The staff was nice, and helpful with storage of luggage post-check-out.
The place was under renovation while we stayed there, but it was not noisy.
Would stay here again"
"The lift was out of order, and there were a lot of stairs, however, we were assisted with bringing the bags to the room so it was not much of an issue.
The beds and bathroom were clean and to standard, however there was a lot of dust underneath the wardrobe so not the best if you’re allergic.
The staff was nice, and helpful with storage of luggage post-check-out.
The place was under renovation while we stayed there, but it was not noisy.
Would stay here again"
"Found this place after being stranded at Heathrow and it was so good! The room was comfortable and quiet. The front desk staff were amazing! We really appreciated the assistance with booking a taxi at check out, with the staff member even using his own phone to talk to the driver. We would definitely stay again and recommend it to others!"
"Found this place after being stranded at Heathrow and it was so good! The room was comfortable and quiet. The front desk staff were amazing! We really appreciated the assistance with booking a taxi at check out, with the staff member even using his own phone to talk to the driver. We would definitely stay again and recommend it to others!"
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Can't get a better location, near to Piccadilly Circus, Trafalgar Sq, Buckingham Palace...the hotel itself is immaculate, the double room was of a reasonable size, the bed so comfortable and bathroom well appointed. Shower was excellent, complimentary drinks on arrival and cookies and cranberry juice / water in the room. Downsides..not many, view was terrible and there was a slightly unusual smell in the room which you only really noticed first entering.
Can't get a better location, near to Piccadilly Circus, Trafalgar Sq, Buckingham Palace...the hotel itself is immaculate, the double room was of a reasonable size, the bed so comfortable and bathroom well appointed. Shower was excellent, complimentary drinks on arrival and cookies and cranberry juice / water in the room. Downsides..not many, view was terrible and there was a slightly unusual smell in the room which you only really noticed first entering.
miam8i
Reviewed September 18, 2015Reviewed September 18, 2015
I wasn't sure about booking this hotel, as I'd never heard of it. However it was amazing. It is small but that actually adds to the experience. We usually prefer larger hotels but this was truly 5*. It really feels like a special place.
The staff all get the balance of attentive & friendly right. If we needed anything they seemed to arrive at just the right time. But they were never hanging around us.
We stayed in the conservatory suite, well worth pushing the boat out for this, as the...
I wasn't sure about booking this hotel, as I'd never heard of it. However it was amazing. It is small but that actually adds to the experience. We usually prefer larger hotels but this was truly 5*. It really feels like a special place.
The staff all get the balance of attentive & friendly right. If we needed anything they seemed to arrive at just the right time. But they were never hanging around us.
We stayed in the conservatory suite, well worth pushing the boat out for this, as the...
Valet and doorman greeted us with a smile and remembered our name each time we left and returned! Wait staff in the dining rooms were so friendly and very attentive. Beautifully decorated for Christmas!
Valet and doorman greeted us with a smile and remembered our name each time we left and returned! Wait staff in the dining rooms were so friendly and very attentive. Beautifully decorated for Christmas!
Sassy
Reviewed December 20, 2016Reviewed December 20, 2016
First impression of the hotel was not great as the lobby and lift are very small. However I am happy with the room and found the staff extremely helpful generally. It’s great to hear the staff telling American tourists about the history of royalty :)
First impression of the hotel was not great as the lobby and lift are very small. However I am happy with the room and found the staff extremely helpful generally. It’s great to hear the staff telling American tourists about the history of royalty :)
Kerensa
Reviewed November 28, 2023Reviewed November 28, 2023
Stayed for the night as we were seeing Graham Norton show being filmed nearby.
We booked because the hotel was convenient but we were absolutely thrilled with it.
Everything is pristine with lovely decor. Lots of links to its former life as a recording / broadcasting studio.
The breakfast was delicious.
The staff we met were very friendly and so helpful. We’d definitely love to stay again.
Stayed for the night as we were seeing Graham Norton show being filmed nearby.
We booked because the hotel was convenient but we were absolutely thrilled with it.
Everything is pristine with lovely decor. Lots of links to its former life as a recording / broadcasting studio.
The breakfast was delicious.
The staff we met were very friendly and so helpful. We’d definitely love to stay again.
Bernadine
Reviewed November 9, 2026Reviewed November 9, 2026
Absolutely loved this hotel ❤️ from the moment we arrived until we left, the staff and service are exceptional as is the hotel and facilities. Couldn’t fault anything at all. The best hotel we’ve stayed in in London and I’ve tried many of the 5 star hotels here! The breakfast was epic! Honestly first class all round! We were given alcoholic welcome drinks on arrival
In the beautiful new bar and showed around personally by the lovely Katerina. Will definitely be staying here again when we...
Absolutely loved this hotel ❤️ from the moment we arrived until we left, the staff and service are exceptional as is the hotel and facilities. Couldn’t fault anything at all. The best hotel we’ve stayed in in London and I’ve tried many of the 5 star hotels here! The breakfast was epic! Honestly first class all round! We were given alcoholic welcome drinks on arrival
In the beautiful new bar and showed around personally by the lovely Katerina. Will definitely be staying here again when we...
Unexpectedly upgraded to a suite, which was lovely. Stayed at Baileys multiple times over the past few years, a lovely, comfy, traditional London hotel with out the ostentatious bling. Friendly and helpful staff, stones throw from good transportation for London exploration. The only slight negative, no bedside clock, so had to check my phone or Ipad for time in the wee small hours.
Unexpectedly upgraded to a suite, which was lovely. Stayed at Baileys multiple times over the past few years, a lovely, comfy, traditional London hotel with out the ostentatious bling. Friendly and helpful staff, stones throw from good transportation for London exploration. The only slight negative, no bedside clock, so had to check my phone or Ipad for time in the wee small hours.
Really kind and welcoming staff, lovely hotel in a great location. We really enjoyed our stay at the Holmes hotel where a lot of thought has clearlt gone into quirky details and Sherlock Holmes themed decor.We particularly appreciated the nice touch of the sherlock holmes books for our two boys.
Really kind and welcoming staff, lovely hotel in a great location. We really enjoyed our stay at the Holmes hotel where a lot of thought has clearlt gone into quirky details and Sherlock Holmes themed decor.We particularly appreciated the nice touch of the sherlock holmes books for our two boys.
My daughters and I had a wonderful stay - the room was quiet, clean, extremely comfortable and furnished to high standards. The fridge had complimentary drinks and snacks which was a lovely addition. The terrace is lovely for drinks and amazing food. Breakfast was also amazing with every choice you could think of that a breakfast could entail. Staff are very attentive, welcoming and very helpful.
A wonderful stay and would recommend to all.
My daughters and I had a wonderful stay - the room was quiet, clean, extremely comfortable and furnished to high standards. The fridge had complimentary drinks and snacks which was a lovely addition. The terrace is lovely for drinks and amazing food. Breakfast was also amazing with every choice you could think of that a breakfast could entail. Staff are very attentive, welcoming and very helpful.
A wonderful stay and would recommend to all.
Fantastic for a business trip - great location and great facilities - also a work space area next to the reception which saved me trudging through the rain to an office.
Big clean room and great food and drink options
Fantastic for a business trip - great location and great facilities - also a work space area next to the reception which saved me trudging through the rain to an office.
Big clean room and great food and drink options
Adam
Reviewed October 30, 2026Reviewed October 30, 2026