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"Perfectly situated for a walk around York! Our room was clean, comfortable and bright. Breakfast was fresh with a wide selection of options available while other restaurant meals served well after a day of activity. Staff were friendly and happy to help with our enquiries. Would recommend this hotel."

"Breakfast was excellent, we love porridge and the quality was superb, as were other choices. The room was very comfortable and a good size, good shower. Staff were super. Hotel was in an excellent location for us. We are considering going back some time "

"Staff were very helpful, breakfast good. "

"Excellent central location, room was clean with all standard features in working order. Morning buffet style breakfast was excellent with food freshly cooked and of good quality. A very nice two night stay - Thank you"

"Room was in lower area very dark outlook was a wall or a very high building space surrounded by scaffolding Room was very large with one Queen and one double bed Not the room we were expecting at all as we had booked a double"

"Great hotel, staff and location. Recommended. "

"Nice choices for breakfast. Convenient to train station, buses and attractions. "

"Room very clean, very comfortable and spacious. Overwhelming “scent” ? Laundry product? "

"Disappointing - very dirty pee stained mattress. I’ve emailed the hotel twice to avoid leaving this negative feedback online - but no reply, so here goes … There was an odd smell in the small room, I pulled back the sheets to see a big yellow pee stain on the mattress on one side, along with other stains across mattress. The big pee stain had also transferred to the mattress protector, which suggests the protector was put on the bed while the stain was still damp! I told reception, no apology but they did give me another room - not quite as nice and even smaller, but cleaner. (I maybe should have asked for upgrade or compensation?) The Churchill is a good looking hotel and great location but so very disappointing that they think it’s ok to let guests sleep on filthy mattresses that should be thrown out and replaced. If I’d not checked, then I would have been sleeping on a pee stained mattress (potentially still damp), which is disgusting. I hope no one else is unfortunate to stay in the room until the mattress has been replaced (1st room next to reception). It also raises the question- are any other beds in this dirty condition?"