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"Hotel location, atmosphere, spa and room were nice. Reception staff - lovely. Bar/Restaurant Staff weren't rude but didn't seem bothered with actual service. I counted 10 dirty tables as we walked into the restaurant area, they were still all cluttered 90 minutes later. After waiting for table service for 15 minutes, I found a member of staff who asked to me follow them to the bar rather than serve us at the table, for no real reason than their convenience. We were approached once and asked whether we wished to order food but no one came back to ask as after that so we gave up. No one was rude, but no one really cared whether we were there or not. Spa was lovely and all the staff polite and engaging."

"Excellent"

"Nice 2 night stay. Bedroom and bathroom were good sizes. A couple maintenance issues, showerhead needed changing as was rubbish and a hook on the bathroom door was missing. Breakfast was the normal buffet style, nothing exceptional but perfectly adequate. Had one evening meal in the restaurant which was very nice and a couple pizzas the next evening, again very nice. Hotel is in a good location for exploring the Cotswolds."

"Our room was huge and the bed was very comfortable. It is easy to find and staff were very nice. There is very little parking so keep in mind you have to park a few minutes away but can unload in front of hotel. We used the Waterloo lot! It was $10 a day. We didn’t do breakfast because it was $35 L but there is a nice coffee shop next door!"

"Breakfast was mid"

"Brilliant spa and wonderful stay"

"Room smelt of dogs"

"A superb place to stay. Immaculate throughout. Spa simply wonderful. Grounds fabulous. The stay the best you will find - they clearly enjoy working here and it comes through in every part of the hotel. Just the best experience you could have. Five star plus plus. "

"The room and bathroom were very clean, as was the hotel in general. Our only disappointment was the standard of service at breakfast; whilst the food was excellent the service left a bit to be desired and the waitress was thoroughly miserable. She appeared to focus on table cleaning around us rather than being attentive to guests’ needs. Thankfully our breakfast was not contaminated by the cleaning fluid that she was using at an adjacent table."