Search Chalets in Cleveland

"Shocking, even at the price point of £40:00. No matching bedding, toilet ran all Night. The System continued fill with water. The furniture was way passed its sell by date, two of the drawers had NO BOTTOM to them. The pillows were very thin, I have thicker pillow protectors at home. The best thing was it was 4 minutes walk to the train station to get away and back to LONDON. Oh and did I mention the pigeons in the hotel loft space. Sorry to say I would not stay there again."

"We found this hotel to be very well ran, Clean very 5 star. Great well trained staff, don't take room service this was very poor. The room was perfect with every amenity. Cleaning on request, very comfortable VERY WHEELCHAIR UNFRIENDLY STEPS AT EVERY TURN, NO RAMPS OF ANY KIND. WE HAD TO ENTER BY THE BACK DOOR. THIS WAS VERY Disappointing."

"The staff were so friendly and helpful. Updated me when they had changed my booking due to maintenance works. It was overall a lovely stay."

"Rooms are a good size very clean the staff couldn't be more helpful the pool and spa was a delight with a well equipped gym hotel food was also very good"

"Excellent hot breakfast cooked to order and continental selection was outstanding. Room was fresh, clean and well appointed."

"Clean room, good location, free overnight parking outside. Room had everything it needed despite being small. Just quite hot and could hear the heating turning on and off. Easy security. Good for a one night stay. "

"Called craig for check in, was greeted with him with a blood all around his nose telling us hes not well and his girlfriend had noroviris. Don't think I've used as much hand santiser since 2020. Other was room looked good and spacious good for a night or two. Good location, The boathouse cafe over the road is a great too and just over road for for breakfast."

"The room was clean, but the bed wasn’t very comfortable. There wasn’t a way to reach staff from the room without leaving the room to go across to the bar. We did enjoy having a fan in the room to circulate air. We strongly recommend not having a TV in the breakfast area. We and other guests discussed how watching and listening to the news spoiled the experience and peace of dining together. Staff between shifts provided very different levels of service and experience. One group was more warm, inviting, and informative."

"Lovely clean and spacious room. Tea and coffee sachets provided, we had stupid shaped cups which were more like soup bowls, but we managed ! Fantastic view of the beach. Shower gel and shampoo/conditioner were provided and smelt lovely. Breakfast was cooked fresh to order and there was a good selection. Also cereal and toast if you didn’t want anything cooked. The bar was very reasonable as well, with decent wine! Parked at the front of the property which cost us £10 but you get that back after your stay. Highly recommended and we will definitely be back. "