Search Chalets in Clay Cross

"We had a superior room no glasses at all no bottled water no bin liners only two tea bags on complementary tray, bar was fine, breakfast was a mess not tided up & v salty restaurant staff uncommunicative as was the check out receptionist we would not choose to stay here again."

"I was there for a wedding and it went without a hitch parking at venue was great right in front of front doors. My only disappointment was our room 115 from the minute we got in it just smelt of drains and as the time went on it got worse to the point it was making us feel sick. We never complained because of wedding party but as we were leaving a few more couples mentioned the smell next door to ours and across from us. I hope this is a one off because it definitely brings the tone of a beautiful hotel down."

"Noisy, no good noise separation between Hotel rooms, my room had a door leading to another room and it was not locked as I would have expected."

"Rooms are out dated and not clean "

"First time we have stayed here and we will definitely stay again. Lovely Hotel."

"Cold and noisy"

"Hotel is central & ideally located for the train or bus station. Friendly staff & the room was clean. Lots of quality options at breakfast & in the bar restaurant. "

"very tired hotel - they are currently doing works in the lobby which looks to be a lick of paint and tiling. the rooms are really tired though, with no temperature control and no ability to open windows - cue awful night's sleep due to the room being very stuffy. can tell it was once a lovely hotel with good amenities when it was built, but everything is very shabby now and the new Radisson around the corner shows it up"

"We would highly recommend. Great spacious room and ensuite with double shower. Excellent amenities in the room. Very comfortable bed.safe and quiet. Easy parking."