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"Staff were incredibly polite and welcoming. Rooms were clean on arrival and maintained daily. The hotel was well placed for the city centre and had everything we needed for our weekend break."

"Lovely hotel but a little stuffy the air-conditioning could be improved"

"Good location. Construction was annoying. "

"We come to this hotel alot. And always find it good. It is in a great location and always enjoy ourselves. We had a slight mix up with our dinner reservation but Brad dealt with it quick and effectively even giving us a courtesy call to let us knkw a table had been available earlier than expected. All staff are friendly and proffesional."

"Not a 5 star hotel by any stretch but very convenient location great staff and clean rooms made for a pleasant stay."

"Hotel great. The pub style restaurant run by a franchisee was very poor in our opinions. The baked Camembert was supposed to come with toast but came with bread so we had to get them to bring toast by which point the cheese was cold. The mains were mediocre in presentation and taste. A true disappointment in foods. "

"We had a great stay at The Store. We were upgraded to a room with a balcony looking down on Broad Street. Thank you! The hotel is immaculate and the beds are very comfortable. After our dinner plans, we had a lovely time in the bar with friends where the seating is comfortable, service was good and drinks choice wide. Our only small complaint was the room doors. They are heavy and really bang when they shut - we were woken by neighbouring rooms in the middle of the night and very early in the morning. Maybe The Store can look into some soft close hinges?!"

"Very nice. No complaints."

"This is a truly lovely hotel, very clean, and equipped with all the necessary amenities. The breakfast was fresh and delightful, and the bar was a pleasant addition. The atmosphere was quite relaxed, which was very enjoyable. My only minor suggestion would be regarding the bed, which I personally found to be a bit firm. Aside from that, I would gladly stay again and highly recommend it."