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"Communication from the owners was poor right up until the day of check in. I made contact a few days before we were due to stay, to understand the process of check in. After reading my messages, they totally ignored them and we had to call the night before to make sure that our booking was actually in place. The property itself was spacious and clean, but unfortunately there was no love put into this place at all. The decor was bland and uninviting and minimal to say the least. The chest of...

"Lovely cottage and great location with easy access to shops. Communication was great and space was very welcoming. Wished I had found the buttons for the reclining sofa sooner than our last night Would definitely recommend and would stay againThank you"

"Stayed with our family and greatly enjoyed the property which is clean, bright and spacious with all necessary amenities. Excellent west London location, being only a two minute walk from the tube, making a great launching point for exploring the London sights and attractions. Plenty of street parking but relatively pricey - recommend that you arrange a visitor permit with the host if staying for more than a few days. If self catering, all necessary appliances, cookware and utensils are...

"This was a great stay near Richmond, close enough to the tube, quiet, and awesome pubs and coffee shops less than a five minute walk away. "

"Great house, really well equipped with loads of parking. Great area with loads to do with the kids. We would love to book it again! Thank you!"

"This was a perfect find. Communication great, the host is a pleasure to deal with. Great space and super-quiet. A lovely place to relax. Highly recommended "