Presidential Suite, 2 Bedrooms, Bathtub, Mountain View | Private kitchen | Fridge, microwave, coffee/tea maker, electric kettle
Check availability

Reviews of Viangbua Mansion

3 out of 5
Viangbua Mansion
3/1 Viangbua Road, Chang Puek, Chiang Mai, Chiang Mai

Reviews

8.4

Very good

Rating 10 - Excellent. 29 out of 78 reviews" "
Rating 8 - Good. 36 out of 78 reviews" "
Rating 6 - Okay. 12 out of 78 reviews" "
Rating 4 - Poor. 0 out of 78 reviews" "
Rating 2 - Terrible. 1 out of 78 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

9.6/10

Amenities

8.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice property!! I enjoyed staying there and dining in the restaurant.
Stayed 4 nights in Nov 2023
Response from Usanee on 8 Nov 2023
Thank you very much for your review and score. We are so happy to hear about your satisfaction for staying with us. Wish you have a great day and we are looking forward to welcome you back to our mansion again next time :)

10/10 Excellent

ARAWAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Usanee on 24 Jan 2020
Thank you very much for your review and score. So happy to know that you enjoy your stay with us. Hope to have an opportunity to welcome you back again.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You won’t find better in Chiang Mai for comfort, good service or location. Particularly nice for older guests who want quiet, but young people like it, too, for the calm ambiance and pleasant neighborhood. A true joy!
Stayed 6 nights in Dec 2019
Response from Usanee on 20 Dec 2019
Thank you very much for your review and rating. We are really glad to hear that you have a pleasant time while staying with us. We wish you have a safe trip back home and looking forward to seeing you next time.

10/10 Excellent

Verified traveller

Stayed 9 nights in May 2019
Response from Ms.Usanee Residents Manager, Viangbua Mansion on 20 Jun 2019
Thank you very much for your rating. We appreciate your support for us. We hope to have the opportunity to welcome you back to our mansion again.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was just OK and the location is OK—made better once you realize how close you are to the wet market. But the rooms were spacious, and the service was EXCEPTIONAL. On check-in, I noted the wonderful smell of Jasmine flowers in a bowl, and the clerk said they came from her garden. The next day, a small garland appeared in my room! I couldn't believe it. They helped me in several ways. I'd return for the helpful service any time.
Stayed 6 nights in May 2019
Response from Ms.Usanee Residents Manager, Viangbua Mansion on 20 Jun 2019
Thank you very much for your review and rating. We are so happy to know that you enjoy your stay with us. Your compliment is so greatly appreciated. We won't stop to try our best to make a better service for you. We are looking forward to your next visit to Chiang Mai. Thank you very much.

8/10 Good

Patrick, Orlando, United States of America

Liked: Staff & service, room comfort
Nice sized room
Room was very spacious. I got a suite with a separate room. The bathroom had a separate shower room and a different room for the bathtub. The condition of the shower was less than desirable but tolerable considering the big spacious room size.

6/10 Okay

charlie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Front desk woman need improve her attitude need smile more she was too strong for service industry

2/10 Terrible

Derek, Los Angeles

Disliked: Staff & service, property conditions & facilities, room comfort
Beware of bogus charges and terrible beds
This was quite possibly the worst hotel I've ever stayed at. The first night we were in a room with a broken AC and a terrible mattress and I spent the night awake in 90 degree heat. They moved us into another room where the AC worked but the mattress still sucked. It was like a yoga mat on a cement slab. We would have moved hotels but the rooms were already paid for through Hotels.com and we wouldn't have gotten a refund. We didn't enjoy Chiang Mai because we barely slept. Then when we went to check out they charged us extra for a pillowcase claiming that we got "hair dye" on the pillow. Neither of us use hair dye and we absolutely did NOT stain a pillow with anything. When we asked to see the pillowcase we "ruined" they said it had been washed already. We had no choice in paying this charge because they kept a deposit for the room key and refused to return the full deposit. I would avoid this hotel when staying in Chiang Mai. The beds are terrible and I suspect they make their money ripping off customers with bogus charges.

10/10 Excellent

Daniel, Los Angeles, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do yourself a favor and STAY HERE.
The staff at Viangbua Mansion is first-rate. We stayed here for one night after a dreadful stay at a hostel that presented itself as an upscale guesthouse on another booking site. In that one night, they put us in a suite, provided laundry services, assisted us in acquiring a scooter rental, and even held our bags after we checked out while we took off to Wat Soi Duthep. While the rooms are a little drab, the hospitality more than make up for it. This was hands-down our best hotel experience throughout our entire trip. We most definitely will stay here again!

8/10 Good

Thao, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful and charming stay
A real home far from home, with all the conveniences surrounding like market, little shops, farmacy, red cab and the Old City. Friendly, charming and helpful staff, we definitely recommend Viangbua Mansion to our friends to everybody! And most of all, we will return there for our next trip .

10/10 Excellent

Zaki, Melbourne, Australia

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely and professional staff. Good location.
The staff were lovely bunch, always available and very accommodating. We also enjoyedenjoyed the breakfast. For bargain hunters, Staff have most the answers you'll need to make your stay in Chiang Mai economical. Loved it

10/10 Excellent

Mason, New York City

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Underrated high quality boutique hotel!!
I cannot express how satisfied I was with my stay at Viangbua mansion. At under 20 USD a night, I was a bit apprehensive about the quality of my stay...however I could find nothing to complain about! The staff had a very high standard of customer service and spoke fluent English. The lobby and rooms were very large and very clean. Laundry and fitness centers are available for use, and the free breakfast was delicious. I also booked a tour through the hotel, which was very reasonably priced and thoroughly enjoyable. Its a kilometer or two away from the city but nothing a 30 baht songthaew ride won't solve! All in all I would absolutely recommend this place to anyone staying in Chiang Mai.

8/10 Good

Terrance, Alhambra, CA

Liked: Cleanliness
Great hotel at a bargain price.
It is located in the quieter location of Chiangmai. Everything is closed by 9PM except for nearby 7 Eleven. The hotel restaurants closes by 3PM. There's a near by Siri Wattana Market, for all kinds of foods located just around the corner behind this hotel. There's an in-room safe but it's not big enough for a small laptop; it's only big enough for your small valuables. The white towels are more grey and they provide 3 different sizes. The shower is sectioned off from the toilet and sink which is rare in hotels in Thailand. The hot water is never hot enough for my preference but t's more the norm in Thailand than an exception. The room is big and had a separate small living room area with a small 2 person sofa. However, the 13" tv is hardly big enough for the living room Also, the partition that separates the bedroom and living room obscures your view to the TV. So, yes... you can't really watch TV from your bed. The room also comes with a small vanity dresser that acts as a desk for your computer. There are adequate number of electrical outlets throughout the room for my many electronic devices. The WiFi is free and it's fast enough to view videos. The hotel staff is professional and efficient. I was checked into my room within 5 minutes. They use electronic keycards, so there's no need to turn in your keys every time you leave the hotel. Overall, I would recommend this hotel and perhaps stay here again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the value
It's away from town but very near to the local market.

8/10 Good

Phanthira, Australia and Thailand

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
I went to Chiang mai for Christmas together with my parents and check in after 8.30pm.the hotel prepared king size bed for 3 of us,that's mean we have to squash in one bed.i said I booked the room for 3 people not 2.the reception very helpful,she quickly changed the room with 1queen bed and 1 single bed. I really appreciate that and all the staff very polite and friendly.recommended for everyone

6/10 Okay

Doodles

Liked: Staff & service
Not too bad for the price
It definitely looks better on the outside than it does on the inside. I was a little creeped out by the dark hallways. The rooms were a little tight and had, for me anyway, too much extra furniture. The location is close to a busy market with lots of food and clothes options. Unfortunately, it's a bit far from the center, where a lot of the action is at. The staff is very friendly and accomodating, though.

10/10 Excellent

Matthew, Sydney Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
Stayed there for Xmas, I was a bit surprised how good it is considering the relatively cheep rate charged. It's in Chiang Mai's gay area, most of the gay bars are just walking distance from here. My room is spacious, and Staff are very helpful. special thanks to the girl Joy working at reception for all your help, you made my stay very enjoyable. I will definitely stay here again.

10/10 Excellent

norman, haiku, hawaii

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My favorite hotel in thailand
i was very happy when i arrived at the hotel....it was very beautiful....the staff was so friendly and helpful...they went out of the way to help me....my original reservation did not show 2 people in the room and they did not add on an extra charge..they helped me with day trips that were fun and very reasonable compared to what my friends paid at another hotel.....loved that there was a great market just blocks from the hotel....very local...loved it....if you are looking for the typical tourist food this is not for you...very tasty and cheep food and shopping too... the bank is just about a block from the hotel across the main road and gives a good rate...just a note....if you want a soft western bed...this is not for you as it is typical thai style....not so soft but good for your back.....they packed a breakfast for me and my friend when we had to leave to a day trip before the regular breakfast hour....this is the best deal in chaing mai

8/10 Good

Caro, NZ

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff
We had 2 nites at viangbua. Food market 1minute walk away. Restaurant across the road. Heard Nu's place very good but did not have time to try. No spring in the beds but hay! We slept soundly. overall excellent

10/10 Excellent

Bill, Spokane WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for a long stay.
The rooms are nice and have lots of storage. There are some nice restaurants nearby and lots of street food options at the public market just around the corner. I think that many of the guests stay for weeks or months at a time. It is a bit far from the old town. It is worth renting a scooter to get around. There is free covered parking for scooters in the basement parking garage.

10/10 Excellent

christian, Philadelphia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff and great rooms
The staff at Viangbua are amazing. They are so genuine, helpful and friendly. The hotel itself is beautiful and our room looked onto the mountains where Doi Suthep was. Very spacious room with tasty breakfasts, and a great menu for other meals. Despite other reviews, I thought the location was perfect; not too far at all from town.

8/10 Good

Somtam, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy access to local foods
the room has plenty of storage space and spacious.

8/10 Good

Toby, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel!
I only stayed one night but the service on arrival was great and the room bigger than I was expecting. There are food markets nearby and it's about a 10-15 min tuk tuk ride to the Old city. The breakfast was good also! Overall a great place to stay when I'm Chiang Mai.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Duane :)., Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hospitable,clean,accommodating great price
I cannot fault this hotel all boxes are ticked!! rooms are comfortable clean and spacious with balconies employees are helpful,happy, polite efficient and just nice! The price is unbeatable, location although not in the old city a brisk walk, tuk tuk or red bus bus conviently will get you there in minutes the surrounding area has lots on offer from markets selling fresh produce to many food stalls providing a boost for the taste buds with a great view of the mountain and restaurant,coffee shop, laundry room and parking you just cannot find a reason not to base yourself here whilst in Chiang Mai.....enjoy

10/10 Excellent

Carlene, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big room with living room area. Shower was separate from sink and toilet like western styled bathroom. Excellent staff were very friendly and helpful in booking tours.My friend and I were there during Songkran and we celebrated with the staff on the street. Throwing water on cars and bikes that passed by. Breakfast was nice. You help yourself to fruits, juice and water. Breakfast is prepared a la carte. The amazing staff is the reason why I would come back to stay at this hotel! For tours, most of the areas that are visited is north of the city. The location of the hotel is north of the city making the shuttle pick us up last and drop us off first coming back :)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy access to the Sky Train
Although the room could use a little upgrading, it was clean and spacious. The staff did an excellent job of cleaning every day and of replenishing toiletries, water, etc. The hotel common areas are beautiful, especially the pool area. I also took advantage of the massage services at the hotel and was delighted! Even though the services are a little more expensive than if I had ventured out, they are still incredibly cheap compared to other countries. The breakfast buffet could use a little more variety but, in their defense, I am a picky eater. The hotel itself is in a great location; one block from the Sky Train station and one block from known restaurants such as KFC and McDonalds. Overall, great place to stay and definitely a great value!

8/10 Good

Kevin, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in wonderful hotel
Clean and spacious room. Stayed 4 nights and never had an issue. The rooms are cleaned daily and mopped. The staff is friendly and helpful, they were able to assist me with tour reservations and taxis to the airport. The included breakfast was really good. The hotel is a bit far from Nimman road and about a 20 minute walk to the old city. Red truck taxi is about 20-30baht per person and tuk tuk is about 140baht so it's not too terrible to get around. There's also a market that's 2 blocks away which is great for getting food.

8/10 Good

Dan R., Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dope Spot, Great Staff
Really nice place, highly recommend. They have free tuk tuk to the market (highly recommended). Also they have great rates for in room massages/pedicures.

6/10 Okay

Thanh

Liked: Cleanliness, staff & service

6/10 Okay

Manor, Australia

Disliked: Staff & service, property conditions & facilities, room comfort
Ordinary hotel with poor service
Very ordinary hotel and far from night market etc. public transport is bit difficult to get for or from this hotel. Hotel staff are not much friendly and when I landed with my luggage, the reception staff did not help with it and kept looking at me.Not recommended hotel and many other better hotels can be found for similar price in better location and service.

10/10 Excellent

john, australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice place
The hotel is quite nice. The rooms are spacious and are serviced daily. I enjoyed the free breakfasts and the friendly staff. The hotel is in a fairly quiet area, but close to a large market and some small restaurants. The main attractions of CM require a taxi ride. Sometimes the return trip was a bit more costly b/c many drivers don't know the hotel. i would be happy to stay there again, though -- I like the quiet, friendly atmosphere.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
- Location: Fine, not very close to old town but close to a local market - Service: Fine, breakfast is not in buffet style - Price: Worth it - I recommend this hotel to budget travelers or those who would like to stay for a period in Chiang Mai :)

10/10 Excellent

Javier, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay, good free breakfast!
The room was quite nice and comfortable. The staff were helpful and kind and the overall appearance of the hotel is clean, tidy and professional. I would certainly recommend it here. My room had a decent balcony with a good view too!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Very hard mattress, but good staff
Nice hotel, but outside of the centre. Very nice staff. Breakfast could be more diversified.

10/10 Excellent

Jess, Liverpool

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Viangbua Mansion is a great hotel, very clean and excellent service. The breakfast is great, there is a choice of traditional Asian, American breakfast (eggs, sausage, toast), waffles and fruits, and this was included in our room rate. The rooms were cleaned daily, with fresh sheets and towels, as well as fresh drinking water in the fridge. Free wifi in the room, just ask reception for the code. The reception staff were great and very helpful when booking taxis, trips etc. The hotel is a 15-25 minute walk from the main city, depending on how quickly you walk. This wasn't a problem for us however if you don't like to walk you can easily grab a cheap communal taxi from the main road. There are 2 7/11s close by as well as many banks. Only bad thing is that there are no restaurants near by, you need to go into the main city to eat out. Would highly recommend and will diffidently stay here if we return to Chiang Mai.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, Simple and Cheap
Viangbua Mansion. There is very little to expound about this property. The rooms are clean and air conditioned but lack a tub. The mattress definitely is in need of an upgrade. This isn't the property for you if luxury is what you're after. It is located some distance away from the Night Bazaar and dining area but is easily accessible by a simple tuk-tuk ride (20-30 baht pp).

10/10 Excellent

Jul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Jass133, Canada

Liked: Cleanliness, staff & service
Good deal for Viangbua
We stayed in here for approx. 4 days while visiting Chiang Mai. The hotel lobby was beautiful, but once you get upstairs, it starts to look pretty industrial. Our room was large and for the most part clean. Had our own private balcony which unfortunately looked out into someone's home across the alley way. Hotel staff was incredibly friendly and very attentive to our questions and concerns. The only thing that was a bit of a problem was that the mansion was a little out of the way of the main part of Chiang Mai and it was about 100-150baht to get from the mansion into central Chaing Mai for shopping, food etc.

8/10 Good

tomoko

Liked: Staff & service
フロントのスタッフが日本語を話せた！ 助かりました
Stayed 6 nights in Feb 2024
Response from Usanee on 15 Feb 2024
Thank you very much for your stay and review. We hope you enjoy your stay and hope to welcome you back again in future.

10/10 Excellent

Michel

Business traveller
Liked: Cleanliness, room comfort
Je reviendrais dans cet hotel
Très bon hôtel. Chambre vaste et confortable. Personnel accueillant et sympathique. Cartier animé et plein de possibilités de restauration (marché à proximité) et de magasins locaux à prix intéressant.
Stayed 12 nights in Sep 2021
Response from Viangbua Mansion Team on 26 Sept 2021
Merci beaucoup pour votre séjour parmi nous. Nous espérons avoir l'occasion de vous accueillir à nouveau à l'avenir. Bon voyage :)

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities
Stayed 6 nights in Feb 2020
Response from Viangbua Reservation on 13 Feb 2020
Thank you very much for your rating. Happy valentine's day and hope you enjoy your holiday with us.

8/10 Good

Verified traveller

Liked: Cleanliness, amenities
市場がすぐ近くにあるし、日本食レストランもあちこちに有ります。　ホテルの中にあるレストランも安くて美味しいです。　なかなか便利です。お水もすぐ近くで買えるので重い大変な目にはあわなくてすみます。
Stayed 15 nights in Jan 2020
Response from Usanee on 5 Feb 2020
Thank you very much for your kind review. Hope you have a safe trip back home. See you again :)

6/10 Okay

Charlie

Disliked: Cleanliness, property conditions & facilities, room comfort
Charlie
Small family type of guest house No refrigerator bed was so hard I will not stay again
Stayed 1 night in Jul 2019
Response from Ms.Usanee Pooittiwong, Residents Manager on 4 Aug 2019
Dear Mr. Charlie We were afraid you might submit this review in the wrong property. We are Viangbua Mansion, a hotel and serviced apartment, not a guest house. Also, we do have a refrigerator in every room and our bed is brand new with top quality pocket spring. You already rated us 10 out of 10 on the previous review and even extended stay with us for 2 more nights. We really appreciate for your support however we would like to ask your favor to contact Expedia center to check the accuracy of the property name for this review again. Thank you very much.

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charlie
Stayed 2 nights in Jul 2019
Response from Usanee P on 31 Jul 2019
Khun Charlie..Thank you very much for your review and rating. We are really appreciate your stay and support. Hope you have a pleasant trip back home and we are looking forward to see you again :)

8/10 Good

Verified traveller

Liked: Staff & service

6/10 Okay

Verified traveller

8/10 Good

Verified traveller

Disliked: Staff & service
나름 적당한 가격대 호텔
처음 찾아가기가 조금 어려운 위치에 있지만 근처 타닌시장도 있어서 시장 구경하는 재미도 있고 시장에 슈퍼도 있어서 좋습니다

6/10 Okay

ガロ

タイ語ができない人には日本人が多く安心できると思います。
初めてタイに行く人で、タイ語があまりしゃべれない人には日本人が多いこのホテルは安心できると思います。逆に日本人が多いところが嫌な人はやめたほうが良いでしょう。