Ratings based on 153 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
100% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from Singapore

Riverside luxury close to all the sites

Posted 11-Jul-2016
Pros: Location, staff, service
Cons: It was all good
Location: Easy to walk to the main temples and town. Very close to the night market. Great riverside spot.
Fantastic hotel - great location, staff & service. We had a slight issue with check in ( Expedia says it 2pm check in the hotel policy 3pm) this was dealt with really well by the customer relations manager and free afternoon tea was enjoyed by the family. Breakfast has many tasty options, the cocktail bar was great - Look out for Dr X and her special cocktail suggestions, booking for drivers etc no issue. I would visit again.
Comment from Hotel Management
15-Jul-2016 by Reza, Hotel Management
Dear Avis Greetings from Anantara Chiang Mai Resort and thank you for fantastic review on your recent stay with us. It sounds like you had great stay while here in Chiang Mai. I would agree that our location beside the Ping River is a perfect base from which to explore the best that Chiang Mai has to offer. Thank you for recognizing the effort of our staff by mentioned Dr. X by named and I shall certainly pass to our team. We truly appreciate the time you’ve taken to share your views about our luxurious riverside retreat and look forward to welcoming you again in the future to making your stay even more amazing in any way we can. Thank you again from your Anantara family in Chiang Mai! Yours sincerely, Syahreza Ishwara General Manager
5out of 5
by A verified traveller from Hong Kong

舒適,休假,服務優越酒店

Posted 09-Jul-2016
Pros: 員工很好,酒店能令你有一種輕鬆渡假感覺。
Cons: 防蚊管理要加強,另房內也能提供香薰爐會更好。
Location: Night bazaar chiang mai 就有斜對面,不過沒什麼東西看,但週日夜市很值得推薦,由酒店走路過去大約20分鐘。
入住感覺很好,員工很友善而且主動提供協助,酒店也很優美,早餐豐富,晚上酒店還提供了一些泰國小食予我們享用,份量不多,但有心意;另外,Pest control 尚算可以,但蚊子還是有的,尤其在接待處的座位處,另外,如房內也能提供香薰爐會更好。
Comment from Hotel Management
13-Jul-2016 by Reza, Hotel Management
尊敬的客人, 首先,非常感谢您选择我们酒店,对于您的入住,我们感到非常荣幸. 其次,对于您提出的意见,我会和我的团队进行积极地讨论,对于需要改进的地方,我们将尽我所能的做得更好。希望在下次您再次来到清迈,来到安纳塔拉,能带给您更大惊喜和更完美旅程。 此致 最诚挚的问候 安纳塔拉清迈总经理 Mr. Syahreza Ishwara
4out of 5
by Lai Lai

Posted 28-Jun-2016 on Hotels
Comment from Hotel Management
30-Jun-2016 by Reza, Hotel Management
Dear Lai Lai Greetings from Anantara Chiang Mai Resort and thank you to rank us so highly. We're delighted to receive such a glowing review. We hope to have the pleasure of welcoming you again very soon. Yours sincerely, Syahreza Ishwara General Manager
5out of 5
by A verified traveller

Fantastic!

Posted 24-Jun-2016 on Hotels
最高に贅沢な時間を過ごせるホテルです。 宿泊すればするほど、満足度が増すホテルです。 また必ず宿泊します!
Comment from Hotel Management
28-Jun-2016 by Reza, Hotel Management
尊敬的客人, 首先,非常感谢您选择我们酒店,对于您的入住,我们感到非常荣幸。其次,对于您的高度评价,我们十分高兴,也十分感激您对我们酒店工作的肯定。最后,希望您下次无论是旅行还是出差来到清迈,都可以继续选择我们清迈安纳塔拉,我和我的团队将尽最大的努力为您打造更加完美的旅程。 此致 最诚挚的问候 安纳塔拉清迈总经理 Mr. Syahreza Ishwara
5out of 5
by A verified traveller from NY

Best hotel we have ever stayed in!!

Posted 20-Jun-2016
This hotel ruined hotel experiences for the rest of my life because nothing will ever live up to it. We stayed here on our honeymoon and it was truly a special place. The staff is beyond sweet and caring, everyone knows you by name and literally runs over to help you in anyway they can if they see you may need something. Everyone from the lobby staff, restaurant, pool seems so genuinely happy to be adding to your experience. Food at the restaurants were great and they have pretty much anything you want and if not they would be happy to make it. The rooms and the overall design was meticulous. I'd call it Japanese/contemporary/modern... Just beautiful. Photos don't do this place justice. The tai massage at the spa was amazing and the private boxing class we took was so much fun. Lots of cool stuff to do around the hotel area and the staff helps you plan anything you need so that you feel safe which we felt was important when you travel to a country you are not familiar with. Great location in walking distance from the night markets and temples but also secluded enough on the river that when your in the resort you are in such a calm place to be with your loved ones. This isn't the "pool party" hotel type of place... Go to this hotel if you want to see and experience all the best sites in Chang Mai and then come back, dive into a quiet pool have a beautiful dinner and be in a truly zen hotel. Only downside was mosquitos but it was rainy season and they were everywhere in T
Comment from Hotel Management
21-Jul-2016 by Reza, Hotel Management
Dear Max & Jessica Greetings from Anantara Chiang Mai Resort. It was with great pleasure that I read your positive review on Trip Advisor about your recent stay with us. On behalf of all our team members, we appreciate you taking the time and effort to post your comments and are delighted to receive such glowing praise. We are very proud of the warm hospitality and exceptional service we offer, and I shall certainly pass on your feedback to our team members. We truly appreciate the time you’ve taken to share your views about our luxurious riverside retreat and look forward to welcoming you again for another memorable stay in Chiang Mai. Yours sincerely, Syahreza Ishwara General Manager
4out of 5
by Marwa from Singapore

Posted 24-May-2016 on Hotels
The hotel grounds are very beautiful, excellent condition, and comfortable environment. We got upgraded to a suite which is huge and very comfortable with very beautiful balconies. However, i could always hear the street noise from my room which I find very disturbing. Breakfast selection was ok but food wasn't amazing, also room service menu was extremely expensive. Service was ok, although a couple of times when we asked for transportation recommendations, we were always quoted the higher rates and didn't get enough advice on all available options.
Comment from Hotel Management
by Reza, Hotel Management
Dear Marwa Greetings from Anantara Chiang Mai Resort. Thank you for your constructive review about your recent stay at our resort. Needless to say we always love to make such a positive impression. We appreciate your nice compliments on our hotel beautiful ground and relaxing environment. I will certainly discuss your comments with the team as we are indeed currently reviewing all areas to see where we can lift to even higher levels. Guest satisfaction is of the utmost importance to us and please accept my sincere apology for any inconvenience you caused. With regards to the noise disturbance, we do our utmost to ensure that guests enjoy a peaceful stay and good night’s sleep. As our resort is situated in a prime central city location which means the presence of urban traffic, we always offer all guests ear plugs on request and will be reassessing ways to improve comfort levels even further in the future. I do hope that you will return to our resort so that we can provide you with a satisfying and enjoyable stay. Again please accept my sincere apologies and our team look forward to welcoming you back to Anantara Chiang Mai in the near future. Yours sincerely, Reza
4out of 5
by Chang Youl

Posted 16-May-2016 on Hotels
Comment from Hotel Management
by Reza, Hotel Management
Dear Chang Youl Greetings from Anantara Chiang Mai Resort and thank you for rank us so high. We truly appreciate the time you share and rate us and hope to welcoming you back to Anantara Chiang Mai Resort in the near future. Yours sincerely, Syahreza Ishwara General Manager
2out of 5
by A verified traveller

房大

Posted 26-Apr-2016 on Hotels
大!舒服
Comment from Hotel Management
02-Jul-2016 by Reza, Hotel Management
尊敬的客人, 首先,非常感谢您选择我们酒店,对于您的入住,我们感到非常荣幸。其次,对于您的高度评价,我们十分高兴,也十分感激您对我们酒店工作的肯定。最后,希望您下次无论是旅行还是出差来到清迈,都可以继续选择我们清迈安纳塔拉,我和我的团队将尽最大的努力为您打造更加完美的旅程。 此致 最诚挚的问候 安纳塔拉清迈总经理 Mr. Syahreza Ishwara
5out of 5
by A verified traveller from Bangkok

施設、サービスともに最高でした。

Posted 22-Apr-2016
Pros: スタッフのサービス、自然とうまく融合しているホテルの全体設計
Cons: 特になし。
今回は家内と両親の4人でソンクラン時期に宿泊しました。 まず施設ですが、とても綺麗です。何よりも庭がよく手入れがなされており、ホテルのどこを通っても癒されます。難点といえば、自然が多い分蚊が多いことくらいです(蚊よけスプレーで対処可能)。 スタッフのサービスも今まで泊まったホテルの中で3本の指に入ると思います。チェックイン、チェックアウト時の対応がとても良く、ベットメイキングも一日2回入り、ストレスなく滞在することができました。また、初めてのチェンマイで右も左もわからない私達にスタッフの方親切におすすめの観光スポットやレストランを教えてくれ、大変助かりました。 絶対おすすめです。
Comment from Hotel Management
01-May-2016 by Reza, Hotel Management
Dear valued guest, Greetings from Anantara Chiang Mai Resort. It is a pleasure to hear about your amazing story with us. Such positive feedback is extremely valuable to us, since it encourages our team members to deliver the very best experiences from the start to finish of each guest’s stay. Inspiration is a key hallmark of the Anantara brand, and we love to hear the things we are doing exceptionally well, so that we can build on the experiences we offer and make them even more amazing. It’s also crucial to know what matters to our guests the most, and we truly appreciate the time you’ve taken to share your views about our luxurious riverside retreat. We look forward to welcoming you again in the future and to making your stay even more amazing in any way we can. Thank you again from your Anantara family in Chiang Mai! Yours sincerely, Syahreza Ishwara General Manager
5out of 5
by A verified traveller

Wonderful trip!

Posted 14-Jan-2016 on Hotels
Anatara Chiang Mai was a amazing place to stay!
Comment from Hotel Management
26-Mar-2016 by Reza, Hotel Management
Dear valued guest, Greetings from Anantara Chiang Mai Resort and thank you for your wonderful review in Hotel.com. We are glad to know you had a relaxing time with us and we appreciate your nice compliments on our property. We look forward to welcoming you again for another memorable stay in Chiang Mai. Yours sincerely, Syahreza Ishwara General Manager