Ratings based on 160 Verified Reviews

4.7 out of 5
100% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller from 日本

市街地に近く、マーケットも近い。設備も充実ですべてが写真に載せたいくらい

Posted 13-Feb-2017
Pros: 設備や風景、便利なロケーションなど
Cons: 事前にツインを依頼しており、チェックイン時も保障されたのに、いざ、入室の時にキングサイズベッドに変更されそうになったこと、タイ語ができる友人が活躍してくれてなんとかなりましたが。
Location: マーケットが近くにあり便利、ニューハーフショーも近くで見れて絶品でした。
市街地に近く、マーケットにも近く、本当に移動も楽です。設備も映画のセットのような美しさでした。食事も美味しくて素晴らしいです。
Comment from Hotel Management
15-Feb-2017 by Reza, Hotel Management
Dear valued guest Greetings from Anantara Chiang Mai Resort and thank you for sharing your review in Expedia. I delight to hear that you enjoyed your stay with us. I would agree that our location beside the Ping River is a perfect base from which to explore the best that Chiang Mai has to offer. Needless to say we always love to make such a positive impression. I will certainly discuss your feedback with the team as we are indeed currently reviewing all areas to see where we can lift to even higher levels. We truly appreciate the time you’ve taken to share your views about our luxurious riverside retreat and look forward to welcoming you again in the future to making your stay even more amazing in any way we can. Thank you again from your Anantara family in Chiang Mai! Yours sincerely, Syahreza Ishwara General Manager
5out of 5
Recommended
for Everyone
by A verified traveller from Texas

Beautiful hotel

Posted 06-Nov-2016
Location: 5 minute walk to the night market
Serene setting with an amazing staff. Central location. Be sure to have the delicious brunch and high tea.
Comment from Hotel Management
08-Nov-2016 by Reza, Hotel Management
Dear Sam Greetings from Anantara Chiang Mai Resort and thank you for kind review during your recent stay with us. I would agree that our location beside the Ping River is a perfect base from which to explore the best that Chiang Mai has to offer. I am delighted to know that the team managed to impress on so many levels. And yes there is no doubt our signature afternoon tea experiences at the resort are certainly an experience not to miss while in Chiang Mai. We truly appreciate the time you’ve taken to share your views about our luxurious riverside retreat and look forward to welcoming you again for another memorable stay in Chiang Mai. Yours sincerely, Syahreza Ishwara General Manager
5out of 5
Recommended
for Everyone
by A verified traveller from hong kong

Best hotel in Chiang Mai

Posted 29-Oct-2016
Pros: Location, food, staff, everything
Highly recommend Anantara. We spent most of the time in the hotel. Everything's here is amazing. All the staff are willing to help and so caring of everyone. Especially Simona, she helped us for arranging the birthday surprise and recommended us traveling tips in Chiang Mai! The restaurant, Spa, breakfast, everything's is so good in Anantara!
Comment from Hotel Management
31-Oct-2016 by Reza, Hotel Management
Dear valued guest Greetings from Anantara Chiang Mai Resort. It is a pleasure to hear about your amazing story with us. Such positive feedback is extremely valuable to us, since it encourages our team members to deliver the very best experiences from the start to finish of each guest’s stay. Thank you especially recognizing the effort of our staff by mentioned Simona by named which I shall certainly pass on your feedback to our team members. We truly appreciate the time you’ve taken to share your views about our luxurious riverside retreat and look forward to welcoming you again for another memorable stay in Chiang Mai. Yours sincerely, Syahreza Ishwara General Manager
4out of 5
by A verified traveller

ゆったり過ごせるリゾートホテル

Posted 17-Oct-2016 on Hotels
クラブルームでのサービスがとてもよい。夕方、タイ舞踊を見ながらのハッピーアワーが楽しみでした。
Comment from Hotel Management
20-Oct-2016 by General Manager, Hotel Management
Dear valued guest Greetings from Anantara Chiang Mai Resort and thank you for your kind review on Hotel.com. It was a pleasure to delight to know that you enjoyed your stay with us. I can tell you enjoyed the Kasara Suite with its range of additional benefits. I must admit that this option is becoming more and more popular with double the internal space and expansive gorgeous balcony. We truly appreciate the time you’ve taken to share your views about our luxurious riverside retreat and look forward to welcoming you again for another memorable stay in Chiang Mai. Yours sincerely, Syahreza Ishwara General Manager
5out of 5
by A verified traveller

建築能把現代及自然結合, 服務非常好的酒店

Posted 16-Sep-2016 on Hotels
酒店服務員工非常有效率, 友善, 對市內的旅遊景點都非常熟悉, 能提供意見及樂於代客人至電預約. 環境房間等等都跟在訂房時看到的照片相符或更好. 餐廳食物種類非常多, 可惜味道一般, 有待改善. 健身室非常大及專業. 我們入住的當天泳池剛開始修咠工程, 雖然酒店也有提供另外的泳池選擇, 可是心理上還是覺得原本的泳池該好一點, 這方面可能要訂房公司跟酒店聯繫一下, 讓客人在訂房前已理解有酒店的主要設施可能會在客人訂房期間不開放.
Comment from Hotel Management
23-Sep-2016 by General Manager, Hotel Management
尊敬的客人, 首先,非常感谢您选择我们酒店,对于您的入住,我们感到非常荣幸。其次,对于您的高度评价,我们十分高兴,也十分感激您对我们酒店工作的肯定。最后,希望您下次无论是旅行还是出差来到清迈,都可以继续选择我们清迈安纳塔拉,我和我的团队将尽最大的努力为您打造更加完美的旅程。 此致 最诚挚的问候 安纳塔拉清迈总经理 Mr. Syahreza Ishwara
5out of 5
Recommended
for Everyone
by A verified traveller from Singapore

Riverside luxury close to all the sites

Posted 11-Jul-2016
Pros: Location, staff, service
Cons: It was all good
Location: Easy to walk to the main temples and town. Very close to the night market. Great riverside spot.
Fantastic hotel - great location, staff & service. We had a slight issue with check in ( Expedia says it 2pm check in the hotel policy 3pm) this was dealt with really well by the customer relations manager and free afternoon tea was enjoyed by the family. Breakfast has many tasty options, the cocktail bar was great - Look out for Dr X and her special cocktail suggestions, booking for drivers etc no issue. I would visit again.
Comment from Hotel Management
15-Jul-2016 by Reza, Hotel Management
Dear Avis Greetings from Anantara Chiang Mai Resort and thank you for fantastic review on your recent stay with us. It sounds like you had great stay while here in Chiang Mai. I would agree that our location beside the Ping River is a perfect base from which to explore the best that Chiang Mai has to offer. Thank you for recognizing the effort of our staff by mentioned Dr. X by named and I shall certainly pass to our team. We truly appreciate the time you’ve taken to share your views about our luxurious riverside retreat and look forward to welcoming you again in the future to making your stay even more amazing in any way we can. Thank you again from your Anantara family in Chiang Mai! Yours sincerely, Syahreza Ishwara General Manager
5out of 5
Recommended
for Couples
by A verified traveller from Hong Kong

舒適,休假,服務優越酒店

Posted 09-Jul-2016
Pros: 員工很好,酒店能令你有一種輕鬆渡假感覺。
Cons: 防蚊管理要加強,另房內也能提供香薰爐會更好。
Location: Night bazaar chiang mai 就有斜對面,不過沒什麼東西看,但週日夜市很值得推薦,由酒店走路過去大約20分鐘。
入住感覺很好,員工很友善而且主動提供協助,酒店也很優美,早餐豐富,晚上酒店還提供了一些泰國小食予我們享用,份量不多,但有心意;另外,Pest control 尚算可以,但蚊子還是有的,尤其在接待處的座位處,另外,如房內也能提供香薰爐會更好。
Comment from Hotel Management
13-Jul-2016 by Reza, Hotel Management
尊敬的客人, 首先,非常感谢您选择我们酒店,对于您的入住,我们感到非常荣幸. 其次,对于您提出的意见,我会和我的团队进行积极地讨论,对于需要改进的地方,我们将尽我所能的做得更好。希望在下次您再次来到清迈,来到安纳塔拉,能带给您更大惊喜和更完美旅程。 此致 最诚挚的问候 安纳塔拉清迈总经理 Mr. Syahreza Ishwara
4out of 5
by Keiko from 東京

Posted 05-Jul-2016 on Hotels
朝ご飯も色々アラカルトとビュッフェがありたべきれないほどある。
Comment from Hotel Management
13-Jul-2016 by Reza, Hotel Management
Dear Keiko Greetings from Anantara Chiang Mai Resort and thank you for sharing review on Hotel.com of your recent stay with us. Needless to say we always love to make such a positive impression. I will certainly discuss your feedback with the team as we are indeed currently reviewing all areas to see where we can lift to even higher levels. We truly appreciate the time you’ve taken to share your views about our luxurious riverside retreat and look forward to welcoming you again in the future to making your stay even more amazing in any way we can. Thank you again from your Anantara family in Chiang Mai! Yours sincerely, Syahreza Ishwara General Manager
3out of 5
by A verified traveller

Posted 04-Jul-2016 on Hotels
床非常不舒適,太軟睡得人好累。
Comment from Hotel Management
13-Jul-2016 by Reza, Hotel Management
尊敬的客人, 来自清迈安纳塔拉度假酒店的亲切问候,感谢您抽出宝贵时间在Hotel.com为您的入住体验提出了宝贵的意见。 请接受我真诚的致歉,非常遗憾我们的床未能满足您的需求。我想借此机会,向您表达歉意并承诺我们始终乐意根据客人的需求,在客房利用率相对灵活时为您更换满意的房型或房间设施。或许在未来再次入住期间,如遇任何问题都可以随时随地告知我们。毋庸置疑,我们将竭尽全力满足您的需求。 我非常希望您能再次光临我们酒店,为您提供更加满意和舒心的入住体验。请再次接受我对您在入住期间的不便表示真诚的歉意。如阁下有任何疑问或者帮助请随时联络我本人,我将竭尽全力为您效劳。 全心全意为您服务, Syahreza Ishwara 总经理
4out of 5
by Lai Lai

Posted 28-Jun-2016 on Hotels
Comment from Hotel Management
30-Jun-2016 by Reza, Hotel Management
Dear Lai Lai Greetings from Anantara Chiang Mai Resort and thank you to rank us so highly. We're delighted to receive such a glowing review. We hope to have the pleasure of welcoming you again very soon. Yours sincerely, Syahreza Ishwara General Manager