Ratings based on 145 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
100% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from Bangkok

施設、サービスともに最高でした。

Posted 22-Apr-2016
Pros: スタッフのサービス、自然とうまく融合しているホテルの全体設計
Cons: 特になし。
今回は家内と両親の4人でソンクラン時期に宿泊しました。 まず施設ですが、とても綺麗です。何よりも庭がよく手入れがなされており、ホテルのどこを通っても癒されます。難点といえば、自然が多い分蚊が多いことくらいです(蚊よけスプレーで対処可能)。 スタッフのサービスも今まで泊まったホテルの中で3本の指に入ると思います。チェックイン、チェックアウト時の対応がとても良く、ベットメイキングも一日2回入り、ストレスなく滞在することができました。また、初めてのチェンマイで右も左もわからない私達にスタッフの方親切におすすめの観光スポットやレストランを教えてくれ、大変助かりました。 絶対おすすめです。
Comment from Hotel Management
01-May-2016 by Reza, Hotel Management
Dear valued guest, Greetings from Anantara Chiang Mai Resort. It is a pleasure to hear about your amazing story with us. Such positive feedback is extremely valuable to us, since it encourages our team members to deliver the very best experiences from the start to finish of each guest’s stay. Inspiration is a key hallmark of the Anantara brand, and we love to hear the things we are doing exceptionally well, so that we can build on the experiences we offer and make them even more amazing. It’s also crucial to know what matters to our guests the most, and we truly appreciate the time you’ve taken to share your views about our luxurious riverside retreat. We look forward to welcoming you again in the future and to making your stay even more amazing in any way we can. Thank you again from your Anantara family in Chiang Mai! Yours sincerely, Syahreza Ishwara General Manager
5out of 5
by A verified traveller

Wonderful trip!

Posted 14-Jan-2016 on Hotels
Anatara Chiang Mai was a amazing place to stay!
Comment from Hotel Management
26-Mar-2016 by Reza, Hotel Management
Dear valued guest, Greetings from Anantara Chiang Mai Resort and thank you for your wonderful review in Hotel.com. We are glad to know you had a relaxing time with us and we appreciate your nice compliments on our property. We look forward to welcoming you again for another memorable stay in Chiang Mai. Yours sincerely, Syahreza Ishwara General Manager
5out of 5
by Ellen from Hong Kong

Anantara Paradise

Posted 07-Jan-2016 on Hotels
This is a beautiful colonial style hotel that we have stayed at many times. Every time it just gets better and better! The service is truly fantastic - from the neck and shoulder massage you get upon arriving and whilst checking-in, to the most amazing pool attendant who literally runs everywhere to get cold towels, ice-water, set out your towel etc! The restaurants are very good - the service is impeccable and quality of food excellent. If you wish for a relaxing, quiet getaway then do consider the Anantara. The only slight negative is that the Spa prices are quite expensive when compared to other placed not located within a hotel. However you do get what you pay for and the Hotel spa is very calming and well appointed.
Comment from Hotel Management
12-Mar-2016 by Reza, Hotel Management
Dear Ellen Greetings from Anantara Chiang Mai Resort and thank you for fantastic review of your recent stay here. Needless to say we always love to make such a positive impression. I will certainly discuss your recommendations with the team as we are indeed currently reviewing all areas to see where we can lift to even higher levels. We truly appreciate the time you’ve taken to share your views about our luxurious riverside retreat and look forward to welcoming you again for another memorable stay in Chiang Mai. Yours sincerely, Syahreza Ishwara General Manager
4out of 5
by A verified traveller from 東京、日本

川沿いのゆったりしたリゾートホテル

Posted 21-Dec-2015
ホテルの立地(ナイトバザールまで徒歩5分)も良く、それでいてホテルに一歩足を踏み入れると、静かなゆったりした雰囲気が感じられるホテルです。 レストランは趣向を凝らしたメニューで、雰囲気も良かったです。 ホテルのスタッフ(フロント)の対応が、きびきびしておらず、ひとつのことを依頼してもイライラさせられることが多々あったのが残念です。
Comment from Hotel Management
26-Dec-2015 by Reza, Hotel Management
Dear Amarena Warm greetings from Anantara Chiang Mai Resort and thank you for your nice review on Trip Advisor. It sounds like you had wonderful stay while here in Chiang Mai. I would agree that our location beside the Ping River is a perfect base from which to explore the best that Chiang Mai has to offer. Needless to say we always love to make such a positive impression. I will certainly discuss your feedback with the team as we are indeed currently reviewing all areas to see where we can lift to even higher levels. We truly appreciate the time you’ve taken to share your views about our luxurious riverside retreat and look forward to welcoming you again for another memorable stay in Chiang Mai. Yours sincerely, Syahreza Ishwara General Manager
5out of 5
by xiaochun from 上海

卓越的酒店

Posted 20-Dec-2015 on Hotels
非常满意!如画般的酒店,细心的服务。出行也方便。硬件软件全属卓越!定会向家人和朋友推荐此酒店的
Comment from Hotel Management
20-Feb-2016 by Reza, Hotel Management
尊敬的客人, 首先,非常感谢您选择我们酒店,对于您的入住,我们感到非常荣幸。其次,对于您的高度评价,我们十分高兴,也十分感激您对我们酒店工作的肯定。最后,希望您下次无论是旅行还是出差来到清迈,都可以继续选择我们清迈安纳塔拉,我和我的团队将尽最大的努力为您打造更加完美的旅程。 此致 最诚挚的问候 安纳塔拉清迈总经理 Mr. Syahreza Ishwara
5out of 5
by Susanna from Zürich

Stilvoll fantastisch

Posted 17-Dec-2015 on Hotels
Das Hotel Restaurant 'The Service 1921' war der Hammer. Super Essen. Das Personal ist sehr freundlich & hilfsbereit, würde bei Rückkehr nach Chiang Mai nur wieder im Anantara buchen.
Comment from Hotel Management
20-Feb-2016 by Reza, Hotel Management
Dear Susanna Greetings from Anantara Chiang Mai Resort and thank you for fantastic review on Hotels.com. We appreciate your nice compliments on our food, staff and service offer. We truly appreciate the time you’ve taken to share your views about our luxurious riverside retreat. We look forward to welcoming you again in the future and to making your experience even more amazing in any way we can. Thank you again from your Anantara family in Chiang Mai! Yours sincerely, Syahreza Ishwara General Manager
5out of 5
by Not Provided from Washington, DC

Beautiful, elegant hotel makes visit special.

Posted 23-Nov-2015 on Hotels
One of the most gorgeous hotel rooms I have ever stayed in. I wish I could design it for my house the same way! It was so beautiful in the layout and materials, from the folding door in front of the bathtub, to the rain shower and separate toilet stall, to the sliding back door onto my own private balcony. Loved this hotel!
Comment from Hotel Management
30-Jan-2016 by Reza, Hotel Management
Dear valued guest, Greetings from Anantara Chiang Mai Resort and thank you for your kind review on Hotel.com. We are glad you appreciate hotel design. There is no doubt that the resort is well recognised internationally due to it's stunning architecture. We truly appreciate the time you’ve taken to share your views about our luxurious riverside retreat. We look forward to welcoming you again in the future and to making your stay even more amazing in any way we can. Thank you again from your Anantara family in Chiang Mai! Yours sincerely, Syahreza Ishwara General Manager
5out of 5
by Ng

Heaven

Posted 17-Nov-2015 on HotelClub
Very Nice hotel, excellent breakfast, walkable distance to night market and massage shop
5out of 5
by Manon from Hong Kong

Serene and Romantic in an Old Colonial Surrounding

Posted 12-Nov-2015 on Hotels
Our stay at the Anantara Chiang Mai was a rare opportunity for us to travel without children. The arrival at night, with the water and candle displays, made it so serene and romantic. The staff in all areas were absolutely polite and service was top notch. We especially enjoyed the colonial surroundings and the high class feeling of the old English Consulate. The highlight of our stay was certainly the Spice Spoons Cooking Class...an absolute experience to learn about Thai culture.
Comment from Hotel Management
16-Jan-2016 by Reza, Hotel Management
Dear Manon Warm greetings from Anantara Chiang Mai Resort, Thank you for sharing great review of recent stay on Hotel.com. We are delight to know you had a relaxing time with us and we appreciate your nice compliments on our atmosphere, staff and spice spoon. We truly appreciate the time you’ve taken to share your views about our luxurious riverside retreat. We look forward to welcoming you again in the future and to making your stay even more amazing in any way we can. Thank you again from your Anantara family in Chiang Mai! Yours sincerely, Syahreza Ishwara General Manager
5out of 5
by ming

一如既往的高水准设施与服务,餐厅新有升级

Posted 08-Nov-2015 on Hotels
淡季来清迈住chedi,不论去哪里都方便,内环境一如既往的提现了“空”的意境,价格也真是超值,2015年起原来中间的领事楼2层改成了亚洲菜餐厅,从房间服装到菜单都有设计,主打英国谍报风,提供中泰越风味的小菜,价廉物美,某些菜品不输四季酒店餐厅的水准,相当新奇,也为中国人增加了不少就餐选项。 这次连订了5天,到达当天碰到些技术问题,不过酒店很有诚意地进行了解决和服务升级,因此也享受了一次免费spa,晚餐和limo接送,也就没有了任何不满。套房的诸般待遇中,送洗衣比较实惠。 总之,四季太远,文华换老板后近年走下坡路,对我来说,只有chedi也就是Anantara成为城区豪华度假的第一选择。
Comment from Hotel Management
16-Jan-2016 by Reza, Hotel Management
尊敬的客人, 首先,非常感谢您选择我们酒店,对于您的入住,我们感到非常荣幸。其次,对于您的高度评价,我们十分高兴,也十分感激您对我们酒店工作的肯定。最后,希望您下次无论是旅行还是出差来到清迈,都可以继续选择我们清迈安纳塔拉,我和我的团队将尽最大的努力为您打造更加完美的旅程。 此致 最诚挚的问候 安纳塔拉清迈总经理 Mr. Syahreza Ishwara