TLH Toorak Hotel

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2 indoor pools, outdoor pool
2 indoor pools, outdoor pool
2 indoor pools, outdoor pool
In-room safe, free WiFi, bed sheets, wheelchair access

Overview of TLH Toorak Hotel

TLH Toorak Hotel

3.0 star property

3.9/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Map
Chestnut Avenue, Torquay, England, TQ2 5JS

Explore the area

  • Popular LocationRiviera International Conference Centre1 min walk
  • Popular LocationTorre Abbey Sands9 min walk
  • Popular LocationPrincess Theatre12 min walk
  • AirportExeter (EXT-Exeter Intl.)37 min drive

Choose dates to view prices

About this area

Torquay

Located near the beach, TLH Toorak Hotel is in Torquay City Centre, a neighbourhood in Torquay. Princess Theatre and Torquay Museum are cultural highlights, and some of the area's attractions include Babbacombe Model Village and Gardens and Paignton Pier. Travelling with kids? Consider Paignton Zoo and Greenway House and Garden.

What's nearby

  • Riviera International Conference Centre - 1 min walk
  • Torre Abbey Sands - 9 min walk
  • Princess Theatre - 12 min walk
  • Torquay Museum - 3 min drive
  • Peaked Tor Cove Beach - 4 min drive

Getting around

  • Torquay Station - 7 min walk
  • Exeter (EXT-Exeter Intl.) - 37 min drive

Restaurants

  • One World Cafe - 4 min walk
  • Bull & Bush - 6 min walk
  • Cobleys - 6 min walk
  • Bombay Express - 7 min walk
  • The Blue Walnut Cafe - 7 min walk

About this property

TLH Toorak Hotel

Family-friendly Torquay hotel in Torquay City Centre, near Princess Theatre
2 indoor pools, a full-service spa and an outdoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a restaurant, a fitness centre and a bar/lounge. All 92 rooms offer free WiFi, 24-hour room service and flat-screen TVs with digital channels. Guests will also find electric kettles, hairdryers and safes.
TLH Toorak Hotel offers 92 accommodations with a safe and a hairdryer. Flat-screen televisions come with digital channels.

Bathrooms include baths or showers and complimentary toiletries. This Torquay hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

2 indoor swimming pools are on site along with an outdoor pool. In addition to a kids' pool, other recreational amenities include a spa tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee daily 8 AM–9:30 AM: GBP 9.95 for adults and GBP 4.95 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • 2 indoor pools
  • Arcade/games room
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Playground
  • Sauna
  • Hot tub
  • Steam room

Family friendly

  • 2 indoor pools
  • Arcade/games room
  • Children's pool
  • Free children's club
  • Free supervised childcare
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • Ballroom
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Raised toilet seat
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Electric kettle

More

  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - 11 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: GBP 9.95 for adults and GBP 4.95 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and window guards

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Hotel Toorak
Toorak Hotel
Toorak Hotel Torquay
Toorak Torquay
Toorak Hotel Torquay, Devon
TLH Toorak Hotel Torquay
TLH Toorak Hotel
TLH Toorak Torquay
TLH Toorak
TLH Toorak Hotel Torquay, Devon
TLH Toorak Hotel Hotel
TLH Toorak Hotel Torquay
TLH Toorak Hotel Hotel Torquay

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 41 out of 130 reviews
5 - Excellent 32%
Rating 4 - Good. 53 out of 130 reviews
4 - Good 41%
Rating 3 - Okay. 24 out of 130 reviews
3 - Okay 18%
Rating 2 - Poor. 9 out of 130 reviews
2 - Poor 7%
Rating 1 - Terrible. 3 out of 130 reviews
1 - Terrible 2%

4.0/5

Cleanliness

4.3/5

Staff & service

3.9/5

Amenities

3.4/5

Property conditions & facilities

3.9/5

Eco-friendliness

5/5 Excellent

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2022

4/5 Good

Liked: Staff & service, room comfort
Excellent food, Hotel looking tired.
The hotel is looking very tired. It needs a freshing up. One of the walls in the restaurant has a big stain on it. It would of been great during lockdown to have had that sorted before guests came. The hotel room looked tired too. Stained net curtains. I reported no hot water from the shower on my 1st night, reported it again on my 2nd night. Water out of the taps we're very hot but when you turned the shower on, then it was bearly lukewarm. It's the worse hotel experience I've had in Torquay. I have at least 2 visits a year. This was my 1st and last time here. On a real positive note the restaurant staff we're amazing. The food was outstanding and very tasty. Plenty of it too. Real credit to the chef and all the restaurant staff for looking after me during meal times.
Stayed 3 nights in Nov 2021

2/5 Poor

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
We refused to stay in the room in the Toorak because it was just awful. The hotel was very tired and in need of a lot of repair but the hotel room was just awful. The bed sheets and towels looked clean but the carpet was threadbare, every aspect of the room was grim…. We rang the THL main call centre and requested a transfer to another THL Hotel the Victoria. The staff were lovely, in both hotels and the transfer went without a problem. The Victoria Hotel was great…. The room, food and staff.
Stayed 3 nights in Oct 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean staff very good food also very good. Very helpful and friendly. Entertainment also very good
Stayed 4 nights in Oct 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2021