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"We had a wonderful stay. All the staff were excellent, professional, friendly and welcoming. Special mention for the team in Harry’s Bar and Restaurant. They were all excellent and the food was delicious!! We took our Jack Russell puppy with us and were a bit concerned after reading some of the reviews but from our experience this is a great hotel to take dogs. They’re welcome everywhere but the spa and all the staff made a fuss of him."

"Really enjoyed our stay. Hotel staff were very friendly and welcoming. The room was beautiful and spotlessly clean. We stayed in a Clive double cell and it felt very spacious. Nice bathroom with a separate shower and tub. High quality linens and towels were thick and plush and generous sized. Good location, close to the station and walkable to everything. Breakfast is pricey but very nice. Service excellent "

"Beauty "

"Staff were very friendly, they offer 25% off treatments at this time of year. Had the gym to myself. The rooms were very clean. We really enjoyed our stay. Thank you!"

"The room was very clean/tidy, the staff were easy to deal with, very good experience on the 14th floor."

"We had a great one night stay. The hotel was a short walk from the station and we were able to check in as soon as we arrived as a room was ready. Room was lovely, a nice temperature. The breakfast was very good lots of choice. Staff were very friendly. The hotel was in a great position just a short walk to the centre. Would recommend."

"Room and bathroom was lovely and clean happy with stay staff where lovely and helpful "

"Everything. All the staff were courteous & the room was lovely."

"All staff very helpful, room upgrade"