Search Wedding Hotels in Chatham

"Rooms showing signs of wear and tear. Classic small amounts of mould in bathroom. As with all hotels now breakfast was extremely expensive even with discounted rate. Rooms lacking provision of drinking water. Hotel claims rooms are soundproofed as next to Brands Hatch Racing Circuit. Unfortunately not a proofed as expected! Room heating was not working - although small electric heater was supplied. Room was very dark with minimal lighting."

"This was a really disappointing day. We found the rooms were not very clean very dusty dirty corridors the whole hotel is dated. The problem is the cleanliness. When we had breakfast, the plates were not clean. The whole pool area was dirty. The toilet et cetera were not very nice. Wi-Fi was okay. Breakfast wasn’t great. The milk had gone off in the large container and I told them it had gone off and it took about 20 minutes for them to replace. For a four star hotel, it wasn’t a nice experience. The Jacuzzi was also broken. It was my husband‘s birthday. I put that in the notes I also told staff and they didn’t even bother to wish him happy birthday. "

"The room was very clean and spacious. The roomvwas extremely warm on arrival which was appreciated as the weather had turned cold again. The staff were lovely as always."

"Good breakfast selection and lovely setting."

"There was very loud music in the room above us that lasted until 4 am and was shaking the walls , we then woke up at 6:45 am to the neighbours shouting. The walls where clearly very thin ."

"Excellent stay, fantastic staff, would stay there again"

"Breakfast has a lot of choices, fresh food and lovely staff!! Highly recommend"

"Our floor was shut off so we had to go up a floor and then down the fire escape to get to our room! We had food in the hotel but the food took ages and our kids dessert came out after asking for it three times! In the room next door there was some much noise! Someone else had call security that came but instead of say that they heard them a came to see what was going on they told them someone had complained!! The guy in the room went mad and kept asking who complained!! My wife and children were in the room on their own at the time and felt unsafe. Overall it the worst stay I have ever had. When we left I did say to the receptionist who said that the manager my email me but I have heard nothing."

"The hotel was the perfect location for m weekend visit with family, and the view of the lake from my room was really charming. The staff were incredible friendly. Thank you for making my staff stress free. "