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"There was enough parking space Breakfast was very delicious Sometimes long waiting time at the reception The room was clean but very cold, the heating didn't work at all, plus the bed was very hard and uncomfortable for sleeping"

"The room was equipped with everything we needed . The only thing is that could be improved were the pillows- very lumpy and I was not about to try and contact housekeeping at three in the morning. Also some grout in the bathroom floor needed repair. The food in the restaurant was good and the staff everywhere were delightful."

"Reception staff in both the hotel and the fitness centre were helpful in finding my AirPod case "

"Great experience from start to finish from check-in to breakfast to check out a hospitality gem of a hotel will be back"

"Good twin bed hotel room for a nights stay. Clean crisp bed linen. Powerful shower and plenty of hot water. Breakfast okay."

"This was a really disappointing day. We found the rooms were not very clean very dusty dirty corridors the whole hotel is dated. The problem is the cleanliness. When we had breakfast, the plates were not clean. The whole pool area was dirty. The toilet et cetera were not very nice. Wi-Fi was okay. Breakfast wasn’t great. The milk had gone off in the large container and I told them it had gone off and it took about 20 minutes for them to replace. For a four star hotel, it wasn’t a nice experience. The Jacuzzi was also broken. It was my husband‘s birthday. I put that in the notes I also told staff and they didn’t even bother to wish him happy birthday. "

"There was very loud music in the room above us that lasted until 4 am and was shaking the walls , we then woke up at 6:45 am to the neighbours shouting. The walls where clearly very thin ."

"Breakfast has a lot of choices, fresh food and lovely staff!! Highly recommend"

"Our floor was shut off so we had to go up a floor and then down the fire escape to get to our room! We had food in the hotel but the food took ages and our kids dessert came out after asking for it three times! In the room next door there was some much noise! Someone else had call security that came but instead of say that they heard them a came to see what was going on they told them someone had complained!! The guy in the room went mad and kept asking who complained!! My wife and children were in the room on their own at the time and felt unsafe. Overall it the worst stay I have ever had. When we left I did say to the receptionist who said that the manager my email me but I have heard nothing."