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"I have stayed here many times and its always been clean and comfortable and the staff always friendly. However this time they went above and beyond. My son won an award at his football presentation and the staff at the hotel upgraded us to a bigger room and gave him a free drink and a snack. The barman also gave me a free drink too. I am always impressed with the staff here and this is the reason we keep coming back. Thank you to everyone who made his night even more special! "

"Hotel was lovely, very clean. The staff were fabulous. Couldn’t speak highly enough of them. Very welcoming, friendly and polite. Would definitely stay again if in the area. "

"This was my fifth stay at the Palace Hotel, I also go to Buxton Opera House to see a show. We booked dinner and breakfast at the hotel.Check in was great, very pleasant receptionist.Our evening meal last night was lovely, great service from a pleasant waitress and the meal was very tasty! I had a good night's sleep in room 301,it has has a new bathroom suite with a lovely shower, I had no noise disturbances from other guests going into their rooms. Self service breakfast was great! I absolutely love walking down the grand staircase. It's a gorgeous hotel and I love when I get a room with a view of the Buxton hills! "

"The room was comfortable, the pool and facilities were excellent, and everything was spotless."

"Great location, lovely room very clean with great amenities at a great price."

"Great "

"We stayed for 2 nights as it was close to Alton Towers. Hotel itself was quite dated and the bedside tables were ancient and well used but the hotel was really clean and the staff and service was fantastic, I would definitely stay here again x"

"Clean, comfortable bed. Excellent Customer Service. Breakfast was great. "

"Fantastic place to stay We went as a family with children 11 and 14 who enjoyed the pool after a long day at Alton Towers The only down fall or negative point would be the toilet roll in the rooms were awful and cheap that needs looking into. Otherwise a fantastic stay and I’ll be staying again sometime. "