Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
I really enjoyed the stay. The owners/team were just wonderful and welcoming. The entrance was a little confusing to find as it's not signposted, but they did send me instructions before I arrived. I would definitely stay here again, and thank you to the team for being so welcoming.
I really enjoyed the stay. The owners/team were just wonderful and welcoming. The entrance was a little confusing to find as it's not signposted, but they did send me instructions before I arrived. I would definitely stay here again, and thank you to the team for being so welcoming.
Martyn
Reviewed October 10, 2026Reviewed October 10, 2026
Upon our arrival we were warmly greeted, shown a delightful room and coffee was brought up, even though there was coffee making facilities in the room. On the way to our room we were also acknowledged and greeted by a member of staff who as dealing with the laundry. This level of courtesy never diminished throughout our stay. Advice and directions were given freely by very well trained and polite staff
Upon our arrival we were warmly greeted, shown a delightful room and coffee was brought up, even though there was coffee making facilities in the room. On the way to our room we were also acknowledged and greeted by a member of staff who as dealing with the laundry. This level of courtesy never diminished throughout our stay. Advice and directions were given freely by very well trained and polite staff
Tony
Reviewed December 21, 2015Reviewed December 21, 2015
We had a great stay here. My husband , 8 year old daughter and I spent three nights in February. Murano is beautiful and peaceful - plenty of restaurants and it is engaging, with its beautiful glass craft. We were transferred free of charge from the airport to the hotel by boat. The Hyatt also provided a free shuttle boat to Venice . We spent an afternoon walking Venice which was stunning - though very busy. We were after a relaxing break, so we’re happy to return to Murano and to spend most of...
We had a great stay here. My husband , 8 year old daughter and I spent three nights in February. Murano is beautiful and peaceful - plenty of restaurants and it is engaging, with its beautiful glass craft. We were transferred free of charge from the airport to the hotel by boat. The Hyatt also provided a free shuttle boat to Venice . We spent an afternoon walking Venice which was stunning - though very busy. We were after a relaxing break, so we’re happy to return to Murano and to spend most of...
Anonymous traveller
Reviewed February 25, 2020Reviewed February 25, 2020
Beautiful hotel & it's in a great location for Rialto Bridge & St Mark's Square so we would highly recommend.
There is a free shuttle bus/water taxi from hotel pier that takes you to Murano where you are shown how they make the Murano glass. You are then shown round a very beautiful but expensive showroom. They then show you to the gift shop if you don't make a purchase but there is no obligation to purchase anything.
Only down side to hotel was that you had to pay to go in the spa (€25...
Beautiful hotel & it's in a great location for Rialto Bridge & St Mark's Square so we would highly recommend.
There is a free shuttle bus/water taxi from hotel pier that takes you to Murano where you are shown how they make the Murano glass. You are then shown round a very beautiful but expensive showroom. They then show you to the gift shop if you don't make a purchase but there is no obligation to purchase anything.
Only down side to hotel was that you had to pay to go in the spa (€25...
Beautiful view of Canal.. fantastic location for exploring Venice in foot as well as amazing proximity to transport - bus, taxi, waterbus, Friendly staff, clean rooms ... delicious breakfast overlooking canal ... only downside was the smokers in the eating area! Idyllic breakfast overlooking canal spoit by smoke wafting into your face from other guests.. if they have to smoke during breakfast which is incredibly inconsiderate - could perhaps a smoking area be created on the side ? This won't...
Beautiful view of Canal.. fantastic location for exploring Venice in foot as well as amazing proximity to transport - bus, taxi, waterbus, Friendly staff, clean rooms ... delicious breakfast overlooking canal ... only downside was the smokers in the eating area! Idyllic breakfast overlooking canal spoit by smoke wafting into your face from other guests.. if they have to smoke during breakfast which is incredibly inconsiderate - could perhaps a smoking area be created on the side ? This won't...
The rooms are modern and sleek. Clean and well maintained. We would recommend to family and friends without second a thought and happily return if in Venice.
It is a pleasant walk from the boat stop and from the hotel along the water front to San Marco Piazzo.
The worst bit was how form the mattress was, it was uncomfortable faulting the ability to sleep but that's the least of complaints to make when presented with a great hotel.
The inclusive breakfast is good. The staff friendly and...
The rooms are modern and sleek. Clean and well maintained. We would recommend to family and friends without second a thought and happily return if in Venice.
It is a pleasant walk from the boat stop and from the hotel along the water front to San Marco Piazzo.
The worst bit was how form the mattress was, it was uncomfortable faulting the ability to sleep but that's the least of complaints to make when presented with a great hotel.
The inclusive breakfast is good. The staff friendly and...
Lovely hotel, really friendly staff who showed us where everything was, which water bus to get etc. Close to what is a lovely seaside style resort so restaurants, ice cream, beach etc. within 10 minutes walk. Only minus is that the bedroom was very hot at night so difficult to sleep.
Lovely hotel, really friendly staff who showed us where everything was, which water bus to get etc. Close to what is a lovely seaside style resort so restaurants, ice cream, beach etc. within 10 minutes walk. Only minus is that the bedroom was very hot at night so difficult to sleep.
Amazing location, our room was upgraded without asking, no problem with extending our checkout time, friendly and most helpful staff. Breakfast could be taken on a terrace garden overlooking the grand canal, what more could you ask for.
Amazing location, our room was upgraded without asking, no problem with extending our checkout time, friendly and most helpful staff. Breakfast could be taken on a terrace garden overlooking the grand canal, what more could you ask for.
Anonymous traveller
Reviewed November 7, 2014Reviewed November 7, 2014
Very easy check-in and check-out process, they also kept our luggage safe for the day as we had a late flight. staff were also very friendly. However, I wish they would update some amenities such as the outdated hairdryer.
Very easy check-in and check-out process, they also kept our luggage safe for the day as we had a late flight. staff were also very friendly. However, I wish they would update some amenities such as the outdated hairdryer.
Villa Ines was a real hidden gem. In a quiet area within 5 minutes walk of the ferry port, so that you can easily explore any part of Venice. A beautiful building, inside and out. Delicious breakfast, you can eat inside, or in the superbly landscaped garden. The owner and all staff were very helpful and a pleasure to talk to - in multiple languages! Would stay again and recommend! Very tempted by the cooking classes should I return to Venice.
Villa Ines was a real hidden gem. In a quiet area within 5 minutes walk of the ferry port, so that you can easily explore any part of Venice. A beautiful building, inside and out. Delicious breakfast, you can eat inside, or in the superbly landscaped garden. The owner and all staff were very helpful and a pleasure to talk to - in multiple languages! Would stay again and recommend! Very tempted by the cooking classes should I return to Venice.
Three nights and four days in Venice made all the sweeter for staying at this fabulous hotel.
Beautiful room for 3, with en-suite shower room. Beds were extremely comfortable. Good selection of hot and cold food offered for breakfast, setting us up for the day.
The décor of the hotel is amazing - just like Venice itself.
The staff were attentive and helpful without being pushy.
Close to lovely bars, shops and restaurants but very quiet at night. Right next to a vaporetto stand. Only a...
Three nights and four days in Venice made all the sweeter for staying at this fabulous hotel.
Beautiful room for 3, with en-suite shower room. Beds were extremely comfortable. Good selection of hot and cold food offered for breakfast, setting us up for the day.
The décor of the hotel is amazing - just like Venice itself.
The staff were attentive and helpful without being pushy.
Close to lovely bars, shops and restaurants but very quiet at night. Right next to a vaporetto stand. Only a...
DJ
Reviewed November 4, 2014Reviewed November 4, 2014
Fantastic hotel, if you want to stay in close proximity but also away from hustle and bustle of Venice then it’s fantastic.
Grandest hotel I’ve ever stayed at. Well organised shuttle bus to Venice and fantastic breakfast
Fantastic hotel, if you want to stay in close proximity but also away from hustle and bustle of Venice then it’s fantastic.
Grandest hotel I’ve ever stayed at. Well organised shuttle bus to Venice and fantastic breakfast
The hotel is in a lovely residential area with good bars and restaurants which are not touristy. You can experience the real Venice here and yet you are close enough to get to the centre.
The hotel is in a lovely residential area with good bars and restaurants which are not touristy. You can experience the real Venice here and yet you are close enough to get to the centre.
Sally
Reviewed September 16, 2014Reviewed September 16, 2014
Hotel, organised transfers to and from airport, incredibly efficient both instances,
Check in very fast, reception took us to our great room.
We asked for assistance with reservations and site seeing and the staff were always willing to assist
Excellent service in bar and cafe,
An expensive hotel, but you get what they advertise withiut exception,
Absolutely brilliant.
Pity more hotels were not like this
Hotel, organised transfers to and from airport, incredibly efficient both instances,
Check in very fast, reception took us to our great room.
We asked for assistance with reservations and site seeing and the staff were always willing to assist
Excellent service in bar and cafe,
An expensive hotel, but you get what they advertise withiut exception,
Absolutely brilliant.
Pity more hotels were not like this
We stayed for 5 days.
I had concerns about being so close to big people magnets, namely the vaporetto stop (zaccaria) and St Marks square. My fears were swept away as The Hotel Metropole was an island of tranquility and calm. Occasional toots from the boats on the canal was about all we heard.
No room in Venice will be massive but we were very comfortable and found the hotel to be amongst the best we have experienced. The multilingual staff were obviously very happy working there and it...
We stayed for 5 days.
I had concerns about being so close to big people magnets, namely the vaporetto stop (zaccaria) and St Marks square. My fears were swept away as The Hotel Metropole was an island of tranquility and calm. Occasional toots from the boats on the canal was about all we heard.
No room in Venice will be massive but we were very comfortable and found the hotel to be amongst the best we have experienced. The multilingual staff were obviously very happy working there and it...
Richard & Fiona
Reviewed September 25, 2016Reviewed September 25, 2016