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Minibar, in-room safe, individually decorated, individually furnished
Minibar, in-room safe, individually decorated, individually furnished
Minibar, in-room safe, individually decorated, individually furnished
Minibar, in-room safe, individually decorated, individually furnished

Guest reviews

4.3/5 Excellent
961 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

Free WiFi
Pet Friendly
Air conditioning
Restaurant
Breakfast Available
Business Services

Cleaning and safety practices

Cleaned with disinfectant
Hand sanitizer provided
Personal protective equipment

Map

Explore the area

Popular LocationGiardini della Biennale9 min walk
Popular LocationVenetian Arsenal19 min walk
Popular LocationSan Giorgio Maggiore1 min drive
AirportVenice (VCE-Marco Polo)82 min drive

Choose dates to view prices

  • Superior Room

    Room amenities

    • 194 sq ft
    • Sleeps 2
    • 1 Double Bed OR 2 Single Beds
    More detailsSuperior Room
  • Premium Room

    Room amenities

    • 151 sq ft
    • Sleeps 3
    • 1 Double Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed
    More detailsPremium Room
  • Superior Room, 1 King Bed, Non Smoking

    Room amenities

    • 237 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsSuperior Room, 1 King Bed, Non Smoking
  • Room, 1 Queen Bed, Non Smoking

    Room amenities

    • 194 sq ft
    • Sleeps 2
    • 1 Queen Bed
    More detailsRoom, 1 Queen Bed, Non Smoking
  • Superior Room

    Room amenities

    • 215 sq ft
    • Sleeps 2
    • 2 Single Beds
    More detailsSuperior Room
  • Junior Suite, Garden View

    Room amenities

    • 312 sq ft
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed
    More detailsJunior Suite, Garden View
  • Suite

    Room amenities

    • 368 sq ft
    • Sleeps 3
    • 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed
    More detailsSuite
  • Duplex, 1 King Bed with Sofa bed, Terrace (Duplex)

    Room amenities

    • 614 sq ft
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More detailsDuplex, 1 King Bed with Sofa bed, Terrace (Duplex)
  • Superior Room, 1 Queen Bed, Non Smoking (Inner Garden)

    Room amenities

    • 194 sq ft
    • Sleeps 2
    • 1 Queen Bed
    More detailsSuperior Room, 1 Queen Bed, Non Smoking (Inner Garden)
  • Standard Room

    Room amenities

    • 97 sq ft
    • Sleeps 2
    • 1 Queen Bed
    More detailsStandard Room

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Venice

Located near the beach, Hotel Indigo Venice - Sant'Elena is in Venice's Castello neighbourhood. The area's natural beauty can be seen at Giardini della Biennale and Grand Canal, while La Fenice Opera House and Doge's Palace are cultural highlights. Our guests appreciate the hotel's quiet location.

Visit our Venice travel guide
Map
Popular Location

What's nearby

  • Giardini della Biennale - 9 min walk
  • Venetian Arsenal - 19 min walk
  • San Giorgio Maggiore - 1 min drive
  • Bridge of Sighs - 108 min drive
  • Doge's Palace - 108 min drive

Getting around

  • Venice Santa Lucia Station - 70 min drive
  • Venice (VCE-Marco Polo) - 82 min drive

Restaurants

  • Restaurant — 1 min walk
  • El Refolo - 15 min walk
  • Ristaurante Gran Viale - 19 min walk
  • Carpaccio - 14 min drive
  • Al Vecio Portal - 15 min drive

About this property

Hotel Indigo Venice - Sant'Elena

4-star Venice hotel in Castello, walk to Giardini della Biennale
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Additionally, 24-hour room service, a business centre and conference space are on-site. All 75 soundproofed rooms feature free WiFi and 24-hour room service. Guests can enjoy jetted bathtubs, and other standard amenities include minibars, coffee/tea makers and Smart TVs.
Hotel Indigo Venice - Sant'Elena offers 75 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. 40-inch Smart televisions come with premium satellite channels. Bathrooms include baths or showers with a jetted bath, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard sanitisation guidelines of Clean Promise (IHG)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: EUR 15 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Family friendly

  • Dry-cleaning service
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Turndown service

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish

Business services

  • 1 meeting room
  • Business centre
  • Conference space (735 square feet)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Climate control (heating)
  • Linens

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Jetted bathtub
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch smart TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.

Renovations and closures

This property is closed from 19 March 2020 to 19 August 2020 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets stay for free
Dogs only

Children and extra beds

Children are welcome
Kids stay free! One child 3 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from 1–31 January.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 3.50 per person, per night for adults; EUR 2.20 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 4.50 per person, per night for adults; EUR 2.25 per night for guests aged 10-16 years old.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 15 per person (approximately)
  • Pet deposit: EUR 10 per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
Noise-free guestrooms cannot be guaranteed
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays
Personal protective equipment, including masks and gloves, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser
The property affirms that it follows sanitisation practices of Clean Promise (IHG) guidelines
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations; for further details, please contact the property using the information in the booking confirmation
One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 November to 31 March

Property is also known as

Hotel Sant' Elena Venice
Indigo Venice Sant'elena
Hotel Indigo Venice Sant'Elena
Hotel Indigo Venice - Sant'Elena Hotel
Hotel Indigo Venice - Sant'Elena Venice
Hotel Indigo Venice - Sant'Elena Hotel Venice

Frequently asked questions

Can I cancel my reservation for free at Hotel Indigo Venice - Sant'Elena and receive a full refund?
Yes, Hotel Indigo Venice - Sant'Elena offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Indigo Venice - Sant'Elena cancellation policy on our site for more details about any exclusions or requirements.
Is this property pet-friendly?
Yes, dogs are allowed at this property. There's a deposit of EUR 10 per night. Service animals are exempt from fees.
How much is parking at this property?
This property doesn't offer parking.
What time is check-in at Hotel Indigo Venice - Sant'Elena?
Check-in begins at 2:00 PM.
What time is check-out at Hotel Indigo Venice - Sant'Elena?
Checkout is at noon.
Where is this hotel located?
Located in Castello, this hotel is within 2 mi (3 km) of Giardini della Biennale, Bridge of Sighs and St. Mark's Basilica. Doge's Palace and St. Mark's Square are also within 2 mi (3 km).

Guest reviews

Overall score and ratings for Hotel Indigo Venice - Sant'Elena

4.3
Excellent
5 - Excellent
470
4 - Good
388
3 - Okay
69
2 - Mediocre
25
1 - Poor
9
4.5
Cleanliness
4.4
Service and Staff
4.7
Amenities
4.4
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The location, the buildings, the decor and service were outstanding. The breakfast was excellent and delicious. The staff made our trip perfect with recommendations.

Stayed 3 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I liked how it was clean and the staff was nice. Breakfast was delicious. And the location was great because there wasn’t a lot of people around.

Stayed 2 nights in Dec 2019

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Oct 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Oct 2019

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good but could be great.

Garden rooms are compact, mfortable enough with lots of thoughtful extras

Stayed 3 nights in Oct 2019