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Hotel Indigo Venice - Sant'Elena, an IHG Hotel

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Beach nearby
Premium bedding, minibar, in-room safe, individually decorated
Premium bedding, minibar, in-room safe, individually decorated
Premium bedding, minibar, in-room safe, individually decorated

Overview of Hotel Indigo Venice - Sant'Elena, an IHG Hotel

Hotel Indigo Venice - Sant'Elena, an IHG Hotel

4 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
Calle Buccari 10 S Elena, Venice, VE, 30132

Explore the area

  • Popular LocationParco delle Rimembranze2 min walk
  • Popular LocationGiardini della Biennale9 min walk
  • Popular LocationChurch of San Giorgio Maggiore19 min drive

Choose dates to view prices

About this area

Venice

Located in Venice's Castello neighbourhood, Hotel Indigo Venice - Sant'Elena, an IHG Hotel is in the city centre and near the beach. The area's natural beauty can be seen at Giardini della Biennale and Grand Canal, while Doge's Palace and La Fenice Opera House are cultural highlights. Naval History Museum and Zattere are also worth visiting. Guests appreciate the hotel's quiet location.

What's nearby

  • Parco delle Rimembranze - 2 min walk
  • Giardini della Biennale - 9 min walk
  • Bacino San Marco - 16 min walk
  • Church of San Giorgio Maggiore - 19 min drive
  • Bridge of Sighs - 109 min drive

Getting around

  • Porto Marghera Station - 75 min drive
  • Marco Polo Airport (VCE) - 123 min drive

Restaurants

  • Restaurant — 1 min walk
  • Trattoria dai Tosi - 12 min walk
  • Hostaria All'Ombra - 13 min walk
  • Le Spighe - 14 min walk
  • El Refolo - 15 min walk

About this property

Hotel Indigo Venice - Sant'Elena, an IHG Hotel

4-star Venice hotel in Castello, walk to Giardini della Biennale
Along with a restaurant, this hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Additionally, 24-hour room service, a business centre and conference space are on-site. All 75 soundproofed rooms feature free WiFi and 24-hour room service. Guests can enjoy jetted bathtubs, and other standard amenities include minibars, premium bedding and Smart TVs.
Hotel Indigo Venice - Sant'Elena, an IHG Hotel offers 75 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. 40-inch Smart televisions come with premium satellite channels. Bathrooms include baths or showers with a jetted bath, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: EUR 15 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Turndown service

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish

Business services

  • Business centre
  • Conference space (735 square feet)
  • A meeting room

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Roll-in shower (select rooms)
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Jetted bathtub
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch smart TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.

Access methods

Staffed front desk

Pets

Pets stay for free
Dogs welcome
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! One child 3 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from 1–31 January.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 3.50 per person, per night for adults; EUR 2.20 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 4.50 per person, per night for adults; EUR 2.25 per night for guests aged 10-16 years old.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 15 per person (approximately)
  • Pet deposit: EUR 10 per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations; for further details, please contact the property using the information in the booking confirmation
One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 November to 31 March
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hotel Sant' Elena Venice
Hotel Indigo Venice Sant'Elena
Hotel Indigo Sant'Elena
Indigo Venice Sant'Elena
Indigo Sant'Elena
Indigo Venice Sant Elena
Hotel Indigo Venice Sant'Elena
Hotel Indigo Venice - Sant'Elena, an IHG Hotel Hotel
Hotel Indigo Venice - Sant'Elena, an IHG Hotel Venice
Hotel Indigo Venice - Sant'Elena, an IHG Hotel Hotel Venice

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 473 out of 959 reviews
5 - Excellent 49%
Rating 4 - Good. 385 out of 959 reviews
4 - Good 40%
Rating 3 - Okay. 68 out of 959 reviews
3 - Okay 7%
Rating 2 - Poor. 25 out of 959 reviews
2 - Poor 3%
Rating 1 - Terrible. 8 out of 959 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.4/5

Staff & service

4.7/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Out of the way gem
Fab hotel in the middle of a local residential area~ so very few tourists. Easy to get around either by foot of on vaparetto - very friendly staff.
Stayed 3 nights in Sep 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2020

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location, the buildings, the decor and service were outstanding. The breakfast was excellent and delicious. The staff made our trip perfect with recommendations.
Stayed 3 nights in Feb 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how it was clean and the staff was nice. Breakfast was delicious. And the location was great because there wasn’t a lot of people around.
Stayed 2 nights in Dec 2019

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019