Search Carterton Cottages

"Staff were incredibly polite and welcoming. Rooms were clean on arrival and maintained daily. The hotel was well placed for the city centre and had everything we needed for our weekend break."

"The room was lovely, really comfortable bed. We used the spa which was nice. The breakfast was delicious, lots to choose from. All of the staff we encountered were very friendly and helpful. We would 100% reccomend a visit to this hotel."

"Lovely hotel but a little stuffy the air-conditioning could be improved"

"The room was clean and the bed comfortable. However, we really didn't like the Pub and Grill - small, crowded and very noisy - the football being shown on every vertical surface was embellished with loud and annoying music. We decided to eat in our room - which had its own contribution to add. The only way to order was via an app - which didn't work. As there are no phones in the rooms ( and no phone number provided to reach reception), I had to stand in the hallway to use one of the few phones around and order food whilst fellow guests walked past. It's a good thing I'm not self conscious! The food itself was ok, though being lactose intolerant seriously restricted my choices ( good thing I'm not a vegan!). Otherwise, the staff were very nice and I have no complaints on that front. Can't comment on the pool facilities as we didn't use them (despite paying for them) but that was entirely our fault."

"It is convienient location if you travel by car to visit Oxford. The staff is helpfull, polite and keep the hotel top notch. Amazing breakfast, great choice of food and freshly made waffles. Rooms are comfortable and very clean. Next door bowling, cinema with restaurants. I will definietely be back when visiting Oxford."

"I had a not so good experience. There was a foul smell, I requested for my room to be cleaned after use and the cleaners only emptied the bins, left the dirty towels from the previous day as is, didn’t change pillow case and more. I was so disappointed. On my last night, the fire alarm went off at about 11pm waking me from sleep in a panic with no direction of what am supposed to do. It was then I realised I didn’t have a telephone in the room to reach reception if I had an emergency in the room. The network signal is very poor. I had an overall bad experience and won’t be using this place again."

"Good location. Construction was annoying. "

"We had a great stay at The Store. We were upgraded to a room with a balcony looking down on Broad Street. Thank you! The hotel is immaculate and the beds are very comfortable. After our dinner plans, we had a lovely time in the bar with friends where the seating is comfortable, service was good and drinks choice wide. Our only small complaint was the room doors. They are heavy and really bang when they shut - we were woken by neighbouring rooms in the middle of the night and very early in the morning. Maybe The Store can look into some soft close hinges?!"

"Very nice. No complaints."