Title: Palenque Casa Hotel BY HMC Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Palenque Casa Hotel BY HMC Travelers find an upscale retreat in Cartagena with a stunning rooftop terrace offering panoramic views, a refreshing pool, and rejuvenating spa services ## Photo gallery for Palenque Casa Hotel BY HMC ![Outdoor pool - Palenque Casa Hotel BY HMC (Cartagena)](https://images.trvl-media.com/lodging/16000000/15180000/15179600/15179546/a2ac38fe.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Dining - Palenque Casa Hotel BY HMC (Cartagena)](https://images.trvl-media.com/lodging/16000000/15180000/15179600/15179546/2433317e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Room | In-room safe, free cots/infant beds, rollaway beds, free WiFi - Palenque Casa Hotel BY HMC (Cartagena)](https://images.trvl-media.com/lodging/16000000/15180000/15179600/15179546/4d742cc6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property grounds - Palenque Casa Hotel BY HMC (Cartagena)](https://images.trvl-media.com/lodging/16000000/15180000/15179600/15179546/0c50fd73.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Palenque Casa Hotel BY HMC (Cartagena)](https://images.trvl-media.com/lodging/16000000/15180000/15179600/15179546/b53f5845.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Palenque Casa Hotel BY HMC in central Cartagena is near Bocagrande Beach. Enjoy spectacular views from the rooftop terrace, relax in the spa tub, sip drinks at the poolside bar, or schedule massages and treatments for a complete luxury experience. ## Reviews 7.8 Good ## Popular amenities - Pool - Hot tub - Breakfast included - Spa - Parking included - Free Wi-Fi ## Room options ### Check availability for these dates Tonight [Jan 2 - Jan 3](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-03&selected=15179546&PinnedHotelID=15179546&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-03&selected=15179546&PinnedHotelID=15179546&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 3 - Jan 4](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-03&endDate=2026-01-04&selected=15179546&PinnedHotelID=15179546&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-03&endDate=2026-01-04&selected=15179546&PinnedHotelID=15179546&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 2 - Jan 4](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=15179546&PinnedHotelID=15179546&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=15179546&PinnedHotelID=15179546&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 9 - Jan 11](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=15179546&PinnedHotelID=15179546&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=15179546&PinnedHotelID=15179546&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ### View all photos for Standard Room ![Standard Room | In-room safe, free cots/infant beds, rollaway beds, free WiFi](https://images.trvl-media.com/lodging/16000000/15180000/15179600/15179546/288eb427.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room ### Highlights Air conditioning Free cots/infant beds LED TV Ceiling fan Private bathroom Cable channels Daily housekeeping In-room safe - 215 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Superior Room ![Superior Room | In-room safe, free cots/infant beds, rollaway beds, free WiFi](https://images.trvl-media.com/lodging/16000000/15180000/15179600/15179546/2c12fe88.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room ### Highlights Air conditioning Free cots/infant beds LED TV Ceiling fan Private bathroom Cable channels Desk Daily housekeeping - 269 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Standard Twin Room ![Standard Twin Room | In-room safe, free cots/infant beds, rollaway beds, free WiFi](https://images.trvl-media.com/lodging/16000000/15180000/15179600/15179546/fc4ec826.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room ### Highlights Air conditioning Free cots/infant beds LED TV Private bathroom Cable channels Daily housekeeping In-room safe - 215 sq ft - Sleeps 2 - 2 Single Beds ### View all photos for Standard Single Room ![Standard Single Room | In-room safe, free cots/infant beds, rollaway beds, free WiFi](https://images.trvl-media.com/lodging/16000000/15180000/15179600/15179546/467ca7d0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Single Room ### Highlights Air conditioning Free cots/infant beds LED TV Ceiling fan Private bathroom Cable channels Daily housekeeping In-room safe - 161 sq ft - Sleeps 1 - 1 Single Bed ### View all photos for Deluxe Room ![Deluxe Room | In-room safe, free cots/infant beds, rollaway beds, free WiFi](https://images.trvl-media.com/lodging/16000000/15180000/15179600/15179546/4d742cc6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room ### Highlights Air conditioning Free cots/infant beds LED TV Private bathroom Cable channels Daily housekeeping In-room safe - Sleeps 2 - 1 King Bed ## You may also like Ad ![Private beach nearby, beach bar, fishing](https://mediaim.expedia.com/lodging/27000000/26820000/26810500/26810429/ad55d24c.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Eco Hotel Los Erizos Rosario Islands - Breakfast included - Spa - Free Wi-Fi - Restaurant 6.2 11 reviews £129 additional charges may apply 4 Jan - 5 Jan [](https://www.expedia.co.uk/Cartagena-Hotels-Eco-Hotel-Los-Erizos.h26810429.Hotel-Information?chkin=2026-1-4&chkout=2026-1-5&rm1=a2®ionId=926&destination=Cartagena (and vicinity)&destType=MARKET&latLong=10.423437,-75.54946&searchId=c48d568f-3cd4-41f7-a1e7-77903150b1f0&top_cur=GBP) Ad ![Private beach, white sand, scuba diving, kayaking](https://images.trvl-media.com/lodging/114000000/113070000/113062700/113062621/03387c68.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Isla Corona Rosario Islands - 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Pool - Breakfast included - Free Wi-Fi - Restaurant 9.6 Exceptional 273 reviews £482 additional charges may apply 19 Jan - 20 Jan [](https://www.expedia.co.uk/Cartagena-Hotels-Casa-Pestagua-Relais-Chateaux.h4106921.Hotel-Information?chkin=2026-1-19&chkout=2026-1-20&rm1=a2®ionId=926&destination=Cartagena (and vicinity)&destType=MARKET&latLong=10.423437,-75.54946&searchId=c48d568f-3cd4-41f7-a1e7-77903150b1f0&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCartagena-Hotels-Palenque-Casa-Hotel-BY-HMC.h15179546.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCartagena-Hotels-Palenque-Casa-Hotel-BY-HMC.h15179546.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C10.42875%2C-75.54610&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=71vP9y3GeUowZv_kvd-fMOIYb4g=) Calle del Jardin #39-118, San Diego, Cartagena, Bolivar, 130001 #### What's nearby - Centro Comercial La Serrezuela \- 1 min walk \- 0.1 miles - Walls of Cartagena \- 2 min walk \- 0.1 miles - Las Bovedas \- 2 min walk \- 0.1 miles - Clock Tower \- 9 min walk \- 0.5 miles - Cartagena de Indias Convention Center \- 11 min walk \- 0.6 miles #### Getting around - Cartagena (CTG-Rafael Núñez Intl.) - 12 min drive #### Restaurants - ‪Andrés Cartagena - ‬3 min walk - ‪Café Quindio - ‬3 min walk - ‪Juan Valdez Café - ‬3 min walk - ‪Sofitel Santa Clara - ‬4 min walk - ‪La Juma Barr Cartagena - ‬3 min walk ## About this property ### Palenque Casa Hotel BY HMC Upscale hotel near Clock Tower Close to Cartagena de Indias Convention Center, Palenque Casa Hotel BY HMC provides a free breakfast buffet, a free daily manager's reception and a rooftop terrace. For some rest and relaxation, visit the hot tub, and indulge in a body treatment, a massage or a facial. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi. Additional perks include: - An outdoor pool - Free self-parking - Limo/town car service, concierge services and coffee/tea in reception - A 24-hour front desk, a front desk safe and wedding services Room features All guest rooms at Palenque Casa Hotel BY HMC have perks, such as air conditioning, in addition to amenities, such as free WiFi and safes. More amenities include: - Rollaway/extra beds (surcharge) and free cots/infant beds - Bathrooms with showers and free toiletries - 32-inch LED TVs with cable channels ## Similar properties ![Exterior detail](https://images.trvl-media.com/lodging/5000000/4630000/4620700/4620664/386f25f0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Torre del Reloj Cartagena Walled City - Breakfast included - Parking included - Free Wi-Fi - Restaurant 6.4 123 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=4620664&PinnedHotelID=4620664&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/5000000/4590000/4581100/4581022/3c9c4f9d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Santa Ana Hotel Boutique - Spa Cartagena Walled City - Pool - Breakfast included - Spa - Free Wi-Fi 9.4 Exceptional 108 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=4581022&PinnedHotelID=4581022&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/5000000/4670000/4668200/4668173/e9fa61a8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Boutique LM Cartagena Walled City - 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Pet-friendly - Free Wi-Fi 9.6 Exceptional 583 reviews £200 additional charges may apply 7 Jan - 8 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=4338931&PinnedHotelID=4338931&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - 24-hour return airport shuttle (surcharge) - Beach shuttle (surcharge) - Cruise terminal shuttle (surcharge) - Limo/town car service - Free self parking on site - Limited on-site self parking ### Food and drink - Free buffet breakfast available daily 7 AM to 10 AM - A bar/lounge - A restaurant - Coffee and tea in common areas - Free daily manager's reception ### Things to do - Hot tub - Outdoor pool - TV in common areas ### Family friendly - In-room cot - Laundry facilities - Outdoor pool - Rollaway/extra bed (surcharge) ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance - Wedding services ### Outdoors - Rooftop terrace ### Spa - Body scrubs - Facials - Massage ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Wheelchair-accessible path of travel ### More - 3 floors - Built in 1960 - Designated smoking areas ## Room amenities ### Bedroom - Free cot - Rollaway/extra bed (surcharge) ### Bathroom - Free toiletries - Hair dryer (on request) - Private bathroom - Shower - Towels provided ### Entertainment - 32-inch LED TV with cable channels ### More - Air conditioning - Safe ## Policies ### Check-in Minimum check-in age - 18 ### Check-out Check-out before 1 PM ### Special check-in instructions This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 1 child, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for COP 80000 per day. Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services). We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: COP 60000 per room (return) - Rollaway bed fee: COP 80000 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance. Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation ### Property is also known as Palenque Casa Hotel HMC Cartagena Palenque Casa Hotel HMC Palenque Casa HMC Cartagena Palenque Casa HMC Palenque Casa By Hmc Cartagena Palenque Casa Hotel BY HMC Hotel Palenque Casa Hotel BY HMC Cartagena Palenque Casa Hotel BY HMC Hotel Cartagena ## Frequently asked questions ### Does Palenque Casa Hotel BY HMC have a pool? ### Is Palenque Casa Hotel BY HMC pet-friendly? ### How much is parking at Palenque Casa Hotel BY HMC? ### What time is check-in at Palenque Casa Hotel BY HMC? ### What time is check-out at Palenque Casa Hotel BY HMC? ### Does Palenque Casa Hotel BY HMC provide a shuttle to the airport? ### Where is Palenque Casa Hotel BY HMC located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Palenque Casa Hotel BY HMC Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.6 Cleanliness ### 8.6 Location ### 8.4 Staff & service ### 7.4 Property conditions & facilities 10 - Excellent 24 8 - Good 22 6 - Okay 14 4 - Poor 5 2 - Terrible 3 ## Reviews ### 10/10 Excellent #### Hendrik 25 Jul 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Veel ruimte en sfeer in dit hotel. Op de grote binnenplaats kun je heerlijk zitten tussen de palmen of zitten in het lauwe water van de 2 zwembandjes. De kamers zijn ruim en kleurrijk. Ongevraagd werden we van standaardpakket naar luxe kamer met kingsizebed geüpgraded. Zelfs een bank erbij en een goedwerkende airco. Het ontbijt is geen buffet zoals in de omschrijving staat. Je moet zelf de slappe koffie pakken. Dan krijg je een sapje, 2 geroosterde boterhammen en een gebakken eitje. Verwacht daar niet teveel van. Kwartiertje lopen naar de sleutelpoort maar om de hoek kun je prima eten. Engels spreken ze niet maar zeer hulpvaardig. Ze regelen een busje voor je van hotel naar hotel in Santa Marta. Goede deal voor 27 euro! ##### Hendrik Stayed 1 night in Jul 2018 ### 8/10 Good #### Eduardo, Miami 17 Jul 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very good location though difficult to find a parking spot ##### Eduardo Stayed 1 night in Jul 2018 ### 8/10 Good #### Verified traveller 30 Jun 2018 Liked: Staff & service Disliked: Cleanliness A lovely hotel close to restaurants and bars. But the room had a district smell of mould. ##### Verified traveller Stayed 2 nights in Jun 2018 ### 10/10 Excellent #### Stephanie 26 May 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing experience This hotel is in a great location, 10 min walk to everything. The staff was extremely helpful and friendly. The hotel has such a nice vibe, simple yet deliscious breakfast as well. ![](https://a.travel-assets.com/ugc/hotel-reviews/s229-pda654270-608b-11e8-9e2f-02427cbe7472-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/s843-pe057a100-608b-11e8-9e2f-02427cbe7472-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Stephanie Stayed 2 nights in May 2018 ### 6/10 Okay #### Verified traveller 22 Feb 2018 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities #### Nice staff. All rooms needs fixing. Staff was wonderful. Very nice to me. However... There was something wrong with every area of the hotel. I booked a deluxe but was given the smallast room, with a view of the chair by the outdoor jacuzzi. I was smilingly led to a larger room but the room's jacuzzi was broken ("All the jacuzzs in the hotel are broken") and the window was boarded up with wood. My third room that they generously gave me, was nice, but the air conditioner had no frion. And I had to ask three times to fix it. Just as it became comfortable it was time to leave. With more proactive management, and lots of physical fixing, this pretty property could be nice. Staff are very very very sweet. ##### Verified traveller ### 8/10 Good #### Emelie 30 Jan 2018 Liked: Staff & service, room comfort Disliked: Cleanliness #### Nöjd! Det är ett fantastiskt litet hotell och de ger bra service exempelvis gör de frukost efter önskemål och hjälper till med det du behöver. Städningen blev sämre över tid och jag bodde där i 21 dagar, fick fråga efter handdukar lite då och då och duschen fungerade inte riktigt som den skulle då munstycket var trasigt. Två fungerade inte heller då den inte hade några kanaler/signal. Men alla i personalen är supergulliga även om de inte pratar särskilt mycket engelska. Skulle absolut rekommendera att bo där och skulle själv göra det igen när jag åker tillbaka till cartagena. ##### Emelie Stayed 21 nights in Jan 2018 ### 8/10 Good #### Peter , Keswick , On 27 Jan 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Highly recommend !!! The hotel was in an excellent location and the staff was very friendly. Overall the hotel was amazing it was very clean and the amenities were fantastic! Would highly recommend to anyone travelling to Cartagena. ##### Peter Stayed 7 nights in Jan 2018 ### 8/10 Good #### Verified traveller 27 Jan 2018 Liked: Cleanliness, staff & service, property conditions & facilities #### Trevlig vistelse Hotellet låg perfekt i gamla staden med gångavstånd till det mesta, bara någon gata ifrån alla barer och restauranger. Tryggt område och hjälpsam personal. Rummen var fräscha och låg på en mysig innegård. ##### Verified traveller Stayed 8 nights in Jan 2018 ### 10/10 Excellent #### Véronique 20 Jan 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort We really enjoyed our stay! well located, great service, excellent breakfast! ##### Véronique Stayed 5 nights in Jan 2018 ### 6/10 Okay #### Leonardo, bs as 17 Jan 2018 #### buena ubicación Un lugar de cierta comodidad y sobre todo ubicado en un barrio ideal dentro de la ciudad amurallada, barrio pintoresco, limpio, infinidad de restaurantes para todos los gustosa y pocas cuadras del centro. ##### Leonardo Stayed 2 nights in Jan 2018 ### 6/10 Okay #### DOUGLAS 14 Dec 2017 Disliked: Cleanliness, room comfort #### Mas o menos El Hotel necesita más limpieza, es muy incómodo y el desayuno es pobre, baño muy pequeño. El wifi y la televisión por cable es pésima se cae constantemente. ##### DOUGLAS Stayed 4 nights in Dec 2017 ### 10/10 Excellent #### Dolores, Córdoba, Argentina 10 Dec 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hermoso hotel en la ciudad amurallada! Estuvimos seis noches en Casa Palenque hotel, hermoso hotel, la atención es excelente el personal muy amable y con una decoración bella, tiene todas las comodidades y una ubicación execelente. Luego nos fuimos a Barú e Islas del Rosario y cuando regresamos a Cartagena volvimos a alojarnos aquí unas tres noches más. Muy recomendable!!! ##### Dolores Stayed 4 nights in Nov 2017 ### 10/10 Excellent #### Brittney, Austin, Tx 10 Dec 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Beautiful and cozy, great Walled City location. I loved my Standard double room! It was cozy, colorful, and perfect for my week getaway yo Colombia. The staff were all super nice, helpful, and always smilimg! The hotel itself is super clean and lovely. Its in a great location, not too close to the buzz of center city, but close enough to walk everywhere. The only thing was my new was extremely firm, and I like firm beds, but it was super-super firm. If you have a problem with firm need, you may not like that. Other than that I recommend and I would definitely stay again!!! ##### Brittney Stayed 5 nights in Dec 2017 ### 10/10 Excellent #### ELY DANIEL 14 Oct 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Habitacion comoda Me parece un hotel comodo bien ubicado buen precio, los muchachos de la noche muy atentos, elegí la habitacion de cama king fue la mejor elección habitacion amplia cama comoda, si piensan en un hotel para dormir y estar afuera todo el dia este es el hotel ##### ELY DANIEL Stayed 3 nights in Oct 2017 ### 2/10 Terrible #### Verified traveller 28 Aug 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort No hicieron la reserva, aún cunado estaba pagada en su totalidad e intentaron enviarnos a un hotel fuera de la ciudad en un barrio peligroso ##### Verified traveller Stayed 5 nights in Aug 2017 ### 8/10 Good #### Verified traveller 18 Jul 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Got switched at the last minute The Ratings above were for the Old Town B&B. The palenque people moved me to another hotel the day that I arrived. Claimed it was due to construction noise. The Old Town B&B was very nice and I will stay there again when I return..... ##### Verified traveller Stayed 2 nights in Jul 2017 ### 6/10 Okay #### Verified traveller 13 May 2017 Disliked: Room comfort #### Decepção Hotel mais parecido com uma pousada Instalações precárias. Anúncio fala q possui água quente ,mas não tinha O bom do hotel e a localização e os funcionários . Em destaque José. ##### Verified traveller ### 8/10 Good #### Zunilda 3 May 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### I recommend Hotel was good and convenient. Near to airport ##### Zunilda ### 4/10 Poor #### Verified traveller 25 Apr 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Não recomendo A reserva falava de um quarto com janela para o jardim primeira mentira!!!O quarto não tinha janelas tinha uma porta de madeira LOTADA de cupins que se abrisse todos iam me ver lá dentro sem nenhuma privacidade!!!O quarto sujo tive que pedir para limpar os restos que os cupins deixavam !!!NOJENTO!!! Café da manhã bem limitado . Não recomendo!!! ##### Verified traveller ### 10/10 Excellent #### julian marcel 15 Apr 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Gran hotel El hotel es muy acogedor y su ubicación es inmejorable, la atención de todo el personal es muy buena, lo recomiendo totalmente, volveré con seguridad ##### julian marcel ### 8/10 Good #### andrea 13 Apr 2017 Liked: Cleanliness, property conditions & facilities Funcionários da recepção atenciosos e boa localização. Café da manhã pobre e, mesmo sendo servido até às 10h, às 9:30 h os funcionários começavam a retirar os poucos itens e ficavam de mau humor com qualquer coisa que fosse solicitada ##### andrea ### 10/10 Excellent #### Verified traveller 28 Mar 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great place and staff Casa Palenque was a great choice, the staff was incredibly helpful and friendly. They were always there to assist us, and even helped us book day trips during the days. The place is just like the pictures. The only down side is that there is a construction site right next door, and we were awake every day by 7-8am. ##### Verified traveller ### 6/10 Okay #### Verified traveller 14 Mar 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Clean, safe hotel conveniently located. The hotel is cute, clean and conveniently located. My main issue with it is that there is a huge construction project - half a block long - a couple of doors down. Weekdays and Saturdays construction begins at 7am, and there is no break from the noise. I wouldn't recommend anyone to stay at the hotel until the construction is done. Also, the chairs in front of the tiny pool are right outside the hotel room doors, and anyone who is out there late or early making noise means absolutely no sleep inside the rooms. The doors are too thin. Finally, the breakfast is only ok, and the pool is very small. The hot tub didn't have hot water, just little water jets. ##### Verified traveller ### 8/10 Good #### Daniel 6 Mar 2017 Liked: Staff & service, property conditions & facilities #### Nice place to stay Staff was great. Area was quiet and quaint. Hotel room itself wasn't the best, but you get what you pay for. Although the price was low and the location was good, the hotel room wasn't the best. I know you are there to sleep and shower but it doesn't mean that the room should have mold in the bathroom and an inch of muck on the ceiling fan. Oh yea, we were infested with termites too. I expect certain things based on where I am in relation to what country I'm in. I guess my expectations were a little too high. I would still recommend this hotel. Oh yea, be very careful of the water. I got sick. Got some sort of bacteria. I don't know if it was at the hotel or from one of the many restaurants we visited. We did drink bottled water but make sure you brush your teeth with bottled water and when you are in the shower. refrain from rinsing your mouth. ##### Daniel ### 6/10 Okay #### Verified traveller 3 Mar 2017 Disliked: Cleanliness, property conditions & facilities, room comfort #### Casa avec potentiel La Casa est jolie au premier coup d'œil mais semble malheureusement manquer d'un peu d'amour. L'emplacement dans le centre historique est parfait. Nous avons aussi bien apprécié la petite piscine en fin de journée. Toutefois, certains détails font que nous ny retournerions pas. Par exemple, verres et mégots traînants par terre, serviettes et tapis de bain tachés, manque de supports et crochets pour le rangement, fenêtres condamnées, lits très durs, etc. Bref, la casa Palenque a beaucoup de charme et de potentiel, mais certaines améliorations seraient nécessaires pour en faire une casa où je souhaiterais revenir. ##### Verified traveller ## Expedia's Latest Trends ### Hotels > [NH Valencia Center](https://www.expedia.co.uk/Valencia-Hotels-NH-Valencia-Center.h523285.Hotel-Information) > > [Beach Resorts & Hotels in Shanghai](https://www.expedia.co.uk/Shanghai-Hotels-Beach-Hotels.0-0-d180026-tBeachHotels.Travel-Guide-Filter-Hotels) > > [Hôtel Les Aiglons Chamonix ](https://www.expedia.co.uk/Chamonix-Mont-Blanc-Hotels-Hotel-Le-Refuge-Des-Aiglons.h189436.Hotel-Information) > > [All-Inclusive Hotels in Bali](https://www.expedia.co.uk/Destinations-In-Bali-All-Inclusive-Hotel.0-0-d602651-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [Hotels in Las Vegas](https://www.expedia.co.uk/Las-Vegas-Hotels.d178276.Travel-Guide-Hotels) > > [Hotels in Nairobi](https://www.expedia.co.uk/Nairobi-Hotels.d178290.Travel-Guide-Hotels) > > [Four Seasons Resort Palm Beach](https://www.expedia.co.uk/Palm-Beach-Hotels-Four-Seasons-Resort-Palm-Beach.h20271.Hotel-Information) > > [MarriottHotelsResorts Hotels in Weymouth](https://www.expedia.co.uk/Weymouth-Hotels-Marriott-Hotels-Resorts.0-0-d173854--bMarriottHotelsResorts.Travel-Guide-Filter-Hotels) > > [Spa Hotels in Vienna](https://www.expedia.co.uk/Vienna-Hotels-Spa-Hotels.0-0-d178316-tSpaHotels.Travel-Guide-Filter-Hotels) > > [Holiday Inn Express Perth by IHG](https://www.expedia.co.uk/Perth-Hotels-Holiday-Inn-Express-Perth.h247950.Hotel-Information) > > [Firlands Lodge](https://www.expedia.co.uk/Forres-Hotels-Firlands-Lodge.h28901448.Hotel-Information) > > [Hotels in Benidorm](https://www.expedia.co.uk/Benidorm-Hotels.d181363.Travel-Guide-Hotels) > > [Hotel Las Americas Torre del Mar](https://www.expedia.co.uk/Cartagena-Hotels-Hotel-Las-Americas-Torre-Del-Mar.h4469515.Hotel-Information) > > [Perkes Hotel](https://www.expedia.co.uk/Zakynthos-Hotels-Perkes-Hotel.h9517720.Hotel-Information) > > [Hotels in Mykonos Town](https://www.expedia.co.uk/Mykonos-Town-Hotels.d6051966.Travel-Guide-Hotels) > > [Hotels in Cancun](https://www.expedia.co.uk/Cancun-Hotels.d179995.Travel-Guide-Hotels) > > [5 Star Hotels in East Coast Road](https://www.expedia.co.uk/5Star-East-Coast-Road-Hotels.s50-0-d6126967.Travel-Guide-Filter-Hotels) ### Flights > [Flights from Stanfield Intl. to YTO-All Airports](https://www.expedia.co.uk/lp/flights/yhz/yto/halifax-to-toronto) ### Cars ### Packages > [Tenerife Holidays](https://www.expedia.co.uk/Tenerife.d6047194.Holidays-City-Breaks) > > [Dundee Science Centre](https://www.expedia.co.uk/Dundee-Science-Centre-Dundee.d6088581.Attraction) > > [Gran Canaria Holidays](https://www.expedia.co.uk/Gran-Canaria.d6047134.Holidays-City-Breaks) > > [Democratic Republic of the Congo Holidays](https://www.expedia.co.uk/Democratic-Republic-Of-The-Congo.d198.Holidays-City-Breaks) > > [Cappadocia Holidays](https://www.expedia.co.uk/Cappadocia.d6054888.Holidays-City-Breaks) > > [Okinawa Island Holidays](https://www.expedia.co.uk/Okinawa-Island.d10805.Holidays-City-Breaks) ### General ---