Title: NH Cartagena Urban Royal Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=6140796&destination=Cartagena%2C+Bol%C3%ADvar%2C+Colombia&selected=4715699&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # NH Cartagena Urban Royal Travelers can lounge by the pool, visit the historic Clock Tower, and savor international cuisine at the restaurant - all part of Cartagena's vibrant appeal. ## Photo gallery for NH Cartagena Urban Royal ![Property amenity - NH Cartagena Urban Royal (Cartagena)](https://images.trvl-media.com/lodging/5000000/4720000/4715700/4715699/c6f472f5.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Premium bedding, minibar, in-room safe, desk - NH Cartagena Urban Royal (Cartagena)](https://images.trvl-media.com/lodging/5000000/4720000/4715700/4715699/cf38aa51.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - NH Cartagena Urban Royal (Cartagena)](https://images.trvl-media.com/lodging/5000000/4720000/4715700/4715699/d778ef57.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lunch and dinner served, international cuisine - NH Cartagena Urban Royal (Cartagena)](https://images.trvl-media.com/lodging/5000000/4720000/4715700/4715699/71f74440.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - NH Cartagena Urban Royal (Cartagena)](https://images.trvl-media.com/lodging/5000000/4720000/4715700/4715699/a3ccacf3.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Bocagrande Beach, NH Cartagena Urban Royal offers a lively getaway with an outdoor pool and rooftop terrace. Guests can enjoy international dishes at the restaurant, drinks at the bar, and WiFi throughout their stay. Previous visitors praise the attentive staff. VIP Access ## Reviews 8.2 Very good ## Popular amenities - Pet-friendly - Free Wi-Fi - Air-conditioning £104 additional charges may apply 13 Apr - 14 Apr VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-17&endDate=2026-03-18&selected=4715699&PinnedHotelID=4715699&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-17&endDate=2026-03-18&selected=4715699&PinnedHotelID=4715699&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-18&endDate=2026-03-19&selected=4715699&PinnedHotelID=4715699&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-18&endDate=2026-03-19&selected=4715699&PinnedHotelID=4715699&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=4715699&PinnedHotelID=4715699&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=4715699&PinnedHotelID=4715699&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=4715699&PinnedHotelID=4715699&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=4715699&PinnedHotelID=4715699&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options ### View all photos for Standard Room ![Standard Room | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/5000000/4720000/4715700/4715699/d03675fb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 8.6 Excellent 14 reviews - 161 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Superior Room (View) ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/5000000/4720000/4715700/4715699/4151bbaa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room (View) 8.4 Very good 14 reviews - 172 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Superior Room (View, Extra Bed 2 Adults + 1 Child) ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/5000000/4720000/4715700/4715699/4151bbaa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room (View, Extra Bed 2 Adults + 1 Child) - 205 sq ft - Sleeps 3 - 1 Queen Bed ### View all photos for Deluxe Room, Balcony ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/5000000/4720000/4715700/4715699/a9a2a7eb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, Balcony - 194 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Deluxe Room, Balcony (Extra Bed 2 Adults + 1 Child) ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/5000000/4720000/4715700/4715699/a9a2a7eb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, Balcony (Extra Bed 2 Adults + 1 Child) 9.0 Wonderful 2 reviews - 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Pool - Breakfast included - Spa - Free Wi-Fi 9.0 Wonderful 82 reviews £445 additional charges may apply 22 Mar - 23 Mar [](https://www.expedia.co.uk/Cartagena-Hotels-Makani-Wanderlust.h93677894.Hotel-Information?chkin=2026-3-22&chkout=2026-3-23&rm1=a2®ionId=926&destination=Cartagena (and vicinity)&destType=MARKET&latLong=10.423437,-75.54946&searchId=7b51c977-3e5c-43e3-b360-0c839e2da342&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCartagena-Hotels-NH-Cartagena-Urban-Royal.h4715699.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCartagena-Hotels-NH-Cartagena-Urban-Royal.h4715699.Hotel-Information) ## About the area Located in Cartagena Walled City, a neighbourhood in Cartagena, NH Cartagena Urban Royal is near a train station. Cartagena's Gold Museum and Caribbean Naval Museum are cultural highlights, and travellers looking to shop may want to visit Mall Plaza El Castillo and Centro Comercial La Serrezuela. Looking to enjoy an event or a game while in town? See what's happening at Jaime Moron Stadium or Nuevo Bosque Softball Stadium. Looking to get your feet wet? Snorkelling and windsurfing adventures can be found near the property. [Visit our Cartagena travel guide](https://www.expedia.co.uk/Cartagena.dx926) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C10.42340%2C-75.54935&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=CG7KBqxvvAtjjIMbz48gjYQpltw=) Plaza de los Coches Cr 7# 34-10, Cartagena, Bolivar, 130001 ### What's nearby - ![View to Torre de Reloj (Clock Tower) with blue sky and warm light, Cartagena, Colombia, Unesco World Heritage ](https://images.trvl-media.com/place/6271905/4610080d-ae22-4691-97ea-24600f46f4e1.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Clock Tower 1 min walk \- 0.1 miles - ![Cartagena de Indias Convention Center "Julio César Turbay Ayala" reflected in the water](https://images.trvl-media.com/place/6277130/dd830e94-834c-48a5-b7ea-973173b67afb.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Cartagena de Indias Convention Center 3 min walk \- 0.2 miles - ![Church of San Pedro Claver in Cartagena](https://images.trvl-media.com/place/6100354/32a080e7-12cd-4d53-8b3e-476493d4cf7b.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) San Pedro Claver Church and Convent 5 min walk \- 0.3 miles - ![Colombia, scenic view of Cartagena cityscape, modern skyline, hotels and ocean bays Bocagrande and Bocachica from the lookout of Saint Philippe Castle](https://images.trvl-media.com/place/553248621532467250/4ba312ec-a2cc-4a7e-8792-34c5a1f14158.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Walls of Cartagena 6 min walk \- 0.4 miles - Bolivar Square 5 min walk \- 0.3 miles ### Getting around - Cartagena (CTG-Rafael Núñez Intl.) 16 min drive ### Restaurants - Donde Fidel 1 min walk - Amaretto 1 min walk - San Valentín Restaurante Bar 2 min walk - Mirador Café & Bar 1 min walk - The clock pub 1 min walk ## About this property ### NH Cartagena Urban Royal Hotel near Clock Tower Cartagena de Indias Convention Center is located near NH Cartagena Urban Royal, which provides a rooftop terrace, laundry facilities and a bar. The on-site restaurant offers lunch and dinner. Stay connected with free in-room WiFi. Additional perks include: - An outdoor pool - Buffet breakfast (surcharge), airport drop-off service (surcharge) and a banquet hall - A 24-hour front desk, tour/ticket information and concierge services - A water dispenser, free newspapers and smoke-free property - Guest reviews say great things about the helpful staff Room features All guest rooms at NH Cartagena Urban Royal boast perks, such as premium bedding and air conditioning, in addition to amenities, such as free WiFi and safes. More conveniences in all rooms include: - Reusable coffee/tea filters, recycling and LED light bulbs - Bathrooms with eco-friendly toiletries and showers - 42-inch LCD TVs with cable channels - Eco-friendly cleaning products, fridges and daily housekeeping ### Awards and affiliations Eco-certified property This property participates in the Bioscore Sustainability and Green Key (Foundation for Environmental Education) – programmes that measure the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. ## Similar properties ![Suite, Private Pool | Private pool](https://images.trvl-media.com/lodging/106000000/105680000/105676100/105676054/7077ce27.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mood Matuna Hotel Cartagena Cartagena Walled City - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning 9.0 Wonderful 469 reviews £74 additional charges may apply 22 Mar - 23 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-22&endDate=2026-03-23&selected=105676054&PinnedHotelID=105676054&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/121000000/120380000/120377500/120377470/720824c8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Faranda Collection Cartagena, a member of Radisson Individuals La Boquilla - 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Pet-friendly - Parking included - Free Wi-Fi 9.0 Wonderful 270 reviews £110 additional charges may apply 23 Mar - 24 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-23&endDate=2026-03-24&selected=42504908&PinnedHotelID=42504908&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools](https://images.trvl-media.com/lodging/23000000/22720000/22717600/22717561/d8b18b00.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Townhouse Boutique Hotel Cartagena Walled City - Pool - Breakfast included - Kids’ pool - Free Wi-Fi 9.2 Wonderful 412 reviews £90 additional charges may apply 7 Apr - 8 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-07&endDate=2026-04-08&selected=22717561&PinnedHotelID=22717561&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/33000000/32580000/32577900/32577871/45cf68fb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Santa Catalina By OxoHotel Cartagena Walled City - Breakfast included - Pet-friendly - Free Wi-Fi - Restaurant 9.0 Wonderful 1,004 reviews £141 additional charges may apply 26 Mar - 27 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-26&endDate=2026-03-27&selected=32577871&PinnedHotelID=32577871&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=4715699&PinnedHotelID=4715699&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=4715699,105676054,120377470,5766530,76873829) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available - 24-hour airport drop-off shuttle on request for a surcharge ### Food and drink - Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to noon on weekends; USD 43,000 to 78,000 for adults and USD 25,000 to 38,000 for children - A bar/lounge - A restaurant ### Things to do - Outdoor pool ### Family friendly - In-room refrigerator - Laundry facilities - Outdoor pool ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Business services - Meeting room ### Outdoors - Rooftop terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Lift - Wheelchair accessible (may have limitations) ### More - 1 building - 6 floors - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - At least 80% of food locally-sourced - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Built in 2011 - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - Humane treatment of captive wild animals - Local artist showcase - Local culture and ecosystem education - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Smoke-free property - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options - Water dispenser usage encouraged ## Room amenities ### Bedroom - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - 42-inch LCD TV with cable channels ### Food and drink - Minibar - Refrigerator ### More - Air conditioning - Cleaning products are eco-friendly - Desk - Eco-friendly toiletries - Energy-saving switches in guestrooms - LED lighting - Phone - Recycling - Reusable coffee/tea filters - Safe - Water-efficient showers ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of USD 110000 per pet, per night Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 1 total (up to 25 kg per pet) ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services). We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately USD 43000 to 78000 for adults and USD 25000 to 38000 for children - Airport shuttle fee: USD 87000 per vehicle (maximum occupancy 4) - Pet fee: USD 110000 per pet, per night - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property reserves the right to pre-authorise the guest's credit card prior to arrival. Safety features at this property include a fire extinguisher This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Guests planning to check in with a pet must provide the pet's health certificate at check-in. If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance. Only registered guests are allowed in the guestrooms ### Property is also known as Reloj Royal Reloj Urban Royal Reloj Urban Royal Puerta Reloj Urban Royal Puerta Reloj Cartagena Urban Royal Puerta Reloj Hotel Urban Royal Puerta Reloj Hotel Cartagena NH Cartagena Urban Royal Hotel Urban Royal Hotel NH Cartagena Urban Royal Urban Royal NH Cartagena Urban Royal Hotel NH Cartagena Urban Royal Cartagena NH Cartagena Urban Royal Hotel Cartagena ## Frequently asked questions ### Does NH Cartagena Urban Royal have a pool? ### How much does it cost to stay at NH Cartagena Urban Royal? ### Is NH Cartagena Urban Royal pet-friendly? ### How much is parking at NH Cartagena Urban Royal? ### What time is check-in at NH Cartagena Urban Royal? ### What time is check-out at NH Cartagena Urban Royal? ### Does NH Cartagena Urban Royal provide a shuttle to the airport? ### Where is NH Cartagena Urban Royal located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## NH Cartagena Urban Royal Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.6 Cleanliness ### 8.8 Location ### 8.8 Staff & service ### 7.8 Property conditions & facilities 10 - Excellent 244 8 - Good 158 6 - Okay 76 4 - Poor 32 2 - Terrible 27 ## Reviews Verified ### 8/10 Good #### consuelo 14 Feb 2026 Liked: Amenities Staff was very friendly and helpful. It is on the historic side, so rooms are a bit small and have a musty smell. Other than that they were comfortable. And hotel situated right next to the main plaza, so you can enjoy the scenery from the balcony or the pool on the roof. ##### consuelo Stayed 3 nights in Feb 2026 Verified ### 6/10 Okay #### K 7 Dec 2025 Liked: Cleanliness, staff & service, amenities Location perfect but not with an event on the square! If you have allergies like me request mold free room or check reviews. Remaining was perfect breakfast/service/housekeeping ##### K Stayed 3 nights in Nov 2025 Verified ### 10/10 Excellent #### Neal 24 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Attentive staff. Excellent breakfast with made to order options. Area around the hotel is beautiful. Rooftop terrace and pool are amazing ##### Neal Stayed 4 nights in Oct 2025 Verified ### 8/10 Good #### Demilade Osessi 1 Aug 2025 Liked: Cleanliness, staff & service Had a great stay here. The staff was amazing. ##### Demilade Osessi Stayed 4 nights in Jul 2025 Verified ### 6/10 Okay #### KEITH 10 Oct 2025 Liked: Staff & service I love the the staff at the property they were nice and accommodating. Prime location for tourists. Close to shops, food, and shopping. The rooms definitely need an update. Definitely felt safe in the area. ##### KEITH Stayed 3 nights in Oct 2025 Verified ### 10/10 Excellent #### Shamika 2 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Rooftop pool overlooking the city was amazing.. ![](https://a.travel-assets.com/ugc/hotel-reviews/da86574f-6433-491b-bce0-85fb6caac9db-1756823460929.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/38bafab0-de86-4c42-a20a-963ad08d704c-1756823460888.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Shamika Stayed 6 nights in Jul 2025 Verified ### 8/10 Good #### Verified traveller 28 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities Lovely location and staff. Only complaint is how still the bed was. ##### Verified traveller Stayed 1 night in Jul 2025 Verified ### 10/10 Excellent #### Tyrone 27 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great stay people were pleasant. Security was GREAT ##### Tyrone Stayed 3 nights in Jun 2025 Verified ### 8/10 Good #### Ana 19 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Convenient location, some few steps away frm Torre del Reloj. ##### Ana Stayed 1 night in Jun 2025 Verified ### 10/10 Excellent #### Courtney 8 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities Staff is professional and very helpful. The location is a great and while being in the middle of everything is very safe and secure ##### Courtney Stayed 6 nights in Jul 2025 Verified ### 10/10 Excellent #### Carla 31 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Easy access to everything. Clean room and excellent customer service! ##### Carla Stayed 2 nights in Jul 2025 Verified ### 10/10 Excellent #### Astrid 4 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Great hotel right in front clock tower. Confortable rooms with great air conditioning and hot water in the room. Staff were super friendly and always eager to help you. Personally, wasn’t a fan of the breakfast but everything else was great. Would definitely stay here again. ##### Astrid Stayed 3 nights in May 2025 Verified ### 10/10 Excellent #### Johann 5 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing time...amazing staff. Great place!!! ##### Johann Stayed 2 nights in Mar 2025 Verified ### 10/10 Excellent #### SEMIH 6 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The location of the hotel is very nice, the breakfast is very delicious, the pool is very well maintained and modern. The rooms are very clean and tidy. The hotel staff is very respectful and educated. ##### SEMIH Stayed 3 nights in Feb 2025 Verified ### 10/10 Excellent #### Sergio Adrián Gomez 27 Nov 2024 Liked: Staff & service, amenities, property conditions & facilities Perfect location ##### Sergio Adrián Gomez Stayed 4 nights in Sep 2024 Verified ### 10/10 Excellent #### Julissa 17 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities All personal friendly ##### Julissa Stayed 2 nights in Jun 2025 Verified ### 10/10 Excellent #### Warren 25 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great location and I was very comfortable walking in the old city. Lots of dining options. ##### Warren Stayed 3 nights in Nov 2024 Verified ### 10/10 Excellent #### Jeffrey 14 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This property was amazing! I’ve been to Cartagena a few times and stayed at other properties however I decided to take a chance and I am happy I did! It’s so close to everything in the central area. Thank you so much to the staff that made my trip feel welcoming. ##### Jeffrey Stayed 4 nights in Feb 2025 Verified ### 10/10 Excellent #### Michelle 3 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing customer service and staff ##### Michelle Stayed 1 night in Dec 2024 Verified ### 10/10 Excellent #### Carlos 28 Aug 2023 Liked: Cleanliness, staff & service, property conditions & facilities #### Great stay The hotel was nice it was clean, and the staff was very friendly. The hotel is in a great location inside of wall city and you're in walking distance for everything. ![](https://a.travel-assets.com/ugc/hotel-reviews/874C228BFC6E9AD50D693506BEDB809012AF53421693232932838.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/68FEF96B10980C6E78ACE675B5C1DD73D6AD95D01693232932660.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/3512DBAADEDE7D6608584B7DB3051E6799FB64331693232932680.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Carlos Stayed 3 nights in Aug 2023 Verified ### 8/10 Good #### Carter 30 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities Walkable and safe ##### Carter Stayed 1 night in Nov 2024 Verified ### 10/10 Excellent #### Glenda Patricia 6 Sept 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Customer service, location, facility is just perfect. ##### Glenda Patricia Stayed 4 nights in Sep 2023 Verified ### 10/10 Excellent #### Sergio Raul 1 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities I really like this Hotel, the staff is very friendly. Im so happy to booked ##### Sergio Raul Stayed 3 nights in Nov 2023 Verified ### 10/10 Excellent #### Ana 14 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent location and decent room. We enjoyed using the rooftop swimming pool as well. It would have been good to have the option of pool towels as otherwise you have to use the ones from your room. We didn’t take up the option of the buffet breakfast as we felt 16 dollars per person was a little expensive and there was no children’s discount, but there are plenty of dining options nearby. ##### Ana Stayed 1 night in Apr 2025 Verified ### 8/10 Good #### Jawaun 2 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Love the staff. 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