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Expedia-verified reviews
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3.9 of 5 guest rating
Room type Options Nightly price Book
Standard Room
194 square feet
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Standard Room, View
Room with view
172 square feet
1 Double Bed 2 Single Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
3.5-star Cartagena hotel in Cartagena Walled City, walk to San Pedro Claver Church and Convent

Popular property highlights

Free WiFi
Restaurant
Outdoor pool
Business centre
Smoke-free property

Location

Located in Cartagena Walled City, this hotel is steps away from Cartagena Cathedral, Puerta del Reloj and Clock Tower. San Pedro Claver Church and Convent and Cartagena de Indias Convention Center are also within 10 minutes.

Hotel features

A restaurant, an outdoor pool and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a rooftop terrace, 24-hour room service and a business centre.

Room amenities

All 25 soundproofed rooms feature free WiFi and 24-hour room service. For a bit of entertainment, guests will find LCD TVs with cable channels, and other amenities include fridges and minibars.

Languages Spoken

  • English

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Hotel Amenities

Hotel Amenities

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 3.5-star property offers access to a business centre and a meeting room.

Wireless Internet access is complimentary. This business-friendly hotel also offers an outdoor pool, a rooftop terrace and tour or ticket assistance. For a surcharge, a round-trip airport shuttle (available 24 hours) is offered to guests.

NH Cartagena Urban Royal is a smoke-free property.

  • Bar/lounge
  • Luggage storage
  • Lift
  • Rooftop terrace
  • Breakfast available (surcharge)
  • Concierge services
  • 24-hour front desk
  • Business centre
  • Porter
  • Tours/ticket assistance
  • Restaurant
  • Year Built – 2011
  • Total number of rooms - 25
  • One meeting room
  • Number of floors - 6
  • Free WiFi
  • Number of buildings/towers - 1
  • Airport transport (surcharge)
  • Outdoor pool
  • Smoke-free property
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Soundproofed rooms
  • Fridge

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English

Room Amenities

NH Cartagena Urban Royal offers 25 forms of air-conditioned accommodation with minibars and a safe. 42-inch LCD televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Air conditioning
  • Fridge
  • Minibar
  • Free WiFi
  • Daily housekeeping
  • Soundproofed rooms
  • Phone
  • Desk
  • Private bathroom
  • Free toiletries
  • LCD TV
  • Hair dryer
  • In-room safe
  • Number of bathrooms - 1
  • Shower only
  • Cable TV service
  • Room service (24 hours)

Where to Eat

Buffet breakfasts are available for a surcharge.

Restaurante Cafe del Relo – This restaurant specialises in local cuisine and serves lunch and dinner.

24-hour room service is available.

Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • In-room accessibility

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No on-site parking is available.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available.

Debit cards not accepted

No rollaway/extra beds available

No cots (infant beds) available

No pets or service animals allowed

Fees

You'll be asked to pay the following charges at the property:

  • The national sales tax (19%) is charged at check-out to citizens of Colombia regardless of the length of stay and to foreigners staying 60 consecutive days or more. Foreigners on a tourist visa are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a non-taxable guest.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between COP 47066 and COP 115855 per person (approximately)
  • Airport shuttle fee: COP 50000 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Reloj Royal
  • Reloj Urban
  • Royal Reloj
  • Urban Royal Puerta Reloj
  • Urban Royal Puerta Reloj Cartagena
  • Urban Royal Puerta Reloj Hotel
  • Urban Royal Puerta Reloj Hotel Cartagena
  • NH Cartagena Urban Royal Hotel
  • Urban Royal Hotel
  • NH Cartagena Urban Royal
  • Urban Royal
  • NH Cartagena Urban Royal Hotel
  • NH Cartagena Urban Royal Cartagena
  • NH Cartagena Urban Royal Hotel Cartagena

We should mention

If you are travelling with a child, your property may require you to present the following documents: Parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult a Colombian consulate office prior to travel for further guidance.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation.

Only registered guests are allowed in the guest rooms.

No pets or service animals are allowed at this property.

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