Title: Hotel Casa Los Puntales Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Casa Los Puntales History surrounds this tropical paradise near Cartagena's iconic landmarks, where travelers can find serenity in lush gardens or enjoy a round of golf ## Photo gallery for Hotel Casa Los Puntales ![Reception - Hotel Casa Los Puntales (Cartagena)](https://images.trvl-media.com/lodging/5000000/4120000/4111400/4111330/a81af029.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Triple Room | Select Comfort beds, in-room safe, blackout curtains, iron/ironing board - Hotel Casa Los Puntales (Cartagena)](https://images.trvl-media.com/lodging/5000000/4120000/4111400/4111330/a8d023d6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Sports facility - Hotel Casa Los Puntales (Cartagena)](https://images.trvl-media.com/lodging/5000000/4120000/4111400/4111330/d235ab8d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Hotel Casa Los Puntales (Cartagena)](https://images.trvl-media.com/lodging/5000000/4120000/4111400/4111330/fa3ce5f5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Hotel Casa Los Puntales (Cartagena)](https://images.trvl-media.com/lodging/5000000/4120000/4111400/4111330/18426aa6.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Casa Los Puntales, near Cartagena's historic Walls and Clock Tower, offers a peaceful retreat. Guests enjoy a continental breakfast, relax on the rooftop terrace or in the spa tub, and unwind in the garden before the daily manager's reception. ## Reviews 7.0 Good ## Popular amenities - Hot tub - Breakfast included - Free Wi-Fi - Restaurant - Air-conditioning - Business services ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-07&selected=4111330&PinnedHotelID=4111330&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-07&selected=4111330&PinnedHotelID=4111330&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-07&endDate=2026-02-08&selected=4111330&PinnedHotelID=4111330&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-07&endDate=2026-02-08&selected=4111330&PinnedHotelID=4111330&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=4111330&PinnedHotelID=4111330&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=4111330&PinnedHotelID=4111330&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=4111330&PinnedHotelID=4111330&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=4111330&PinnedHotelID=4111330&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 2 beds 3+ beds 1 bed Showing 8 of 8 rooms ### View all photos for Triple Room Standard ![Select Comfort beds, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/5000000/4120000/4111400/4111330/6ef3557c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room Standard - 322 sq ft - Sleeps 3 ### View all photos for Double Room ![Double Room | Select Comfort beds, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/5000000/4120000/4111400/4111330/e9b6caa2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room ### Highlights Air conditioning LCD TV Ceiling fan Select Comfort bed Separate bedroom Blackout curtains Private bathroom Hairdryer - 215 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed OR 2 Single Beds ### View all photos for Triple Room ![Triple Room | Select Comfort beds, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/5000000/4120000/4111400/4111330/23d00b30.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room ### Highlights Air conditioning LCD TV Separate bedroom Blackout curtains Ceiling fan Select Comfort bed Private bathroom Hairdryer - 215 sq ft - 1 bedroom - Sleeps 3 - 1 Double Bed and 1 Single Bed OR 3 Single Beds ### View all photos for Standard Double Room Single Use, 1 Double Bed ![Standard Double Room Single Use, 1 Double Bed | Select Comfort beds, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/5000000/4120000/4111400/4111330/94d7772c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room Single Use, 1 Double Bed ### Highlights Air conditioning LCD TV Separate bedroom Blackout curtains Ceiling fan Select Comfort bed Private bathroom Hairdryer - 269 sq ft - 1 bedroom - Sleeps 1 - 1 Double Bed ### View all photos for Junior Suite ![Junior Suite | Select Comfort beds, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/5000000/4120000/4111400/4111330/737d1733.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite ### Highlights Air conditioning LCD TV Separate bedroom Blackout curtains Ceiling fan Select Comfort bed Private bathroom Hairdryer - 322 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Single Room Standard ![Select Comfort beds, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/5000000/4120000/4111400/4111330/eb328625.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room Standard - 301 sq ft - Sleeps 2 ### View all photos for Double Room Standard ![Select Comfort beds, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/5000000/4120000/4111400/4111330/165a12d5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Standard - 301 sq ft - Sleeps 2 ### View all photos for Suite Junior with Street View ![Select Comfort beds, in-room safe, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/5000000/4120000/4111400/4111330/72c6f083.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Junior with Street View - 322 sq ft - Sleeps 2 ## You may also like Ad ![Exterior](https://mediaim.expedia.com/lodging/27000000/26820000/26810500/26810429/ad55d24c.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Eco Hotel Los Erizos Rosario Islands - Breakfast included - Spa - Free Wi-Fi - Restaurant 6.2 11 reviews £63 additional charges may apply 5 Mar - 6 Mar [](https://www.expedia.co.uk/Cartagena-Hotels-Eco-Hotel-Los-Erizos.h26810429.Hotel-Information?chkin=2026-3-5&chkout=2026-3-6&rm1=a2®ionId=926&destination=Cartagena (and vicinity)&destType=MARKET&latLong=10.423437,-75.54946&searchId=51e4fe09-24e8-4f4a-81af-6bb5837be82f&top_cur=GBP) Ad ![Exterior](https://images.trvl-media.com/lodging/25000000/24730000/24727600/24727552/30c40415.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Express Cartagena Manga by IHG Manga - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCartagena-Hotels-Jadi-Hotel-Los-Puntales.h4111330.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCartagena-Hotels-Jadi-Hotel-Los-Puntales.h4111330.Hotel-Information) ## About the area Located in Cartagena Walled City, a neighbourhood in Cartagena, Hotel Casa Los Puntales is near the airport and near the beach. Clock Tower and House of Gabriel Garcia Marquez are local landmarks, and travellers looking to shop may want to visit Las Bovedas and Mall Plaza El Castillo. Looking to enjoy an event or a game while in town? See what's happening at Jaime Moron Stadium or Estadio De Softbol De Chiquinquira. [Visit our Cartagena travel guide](https://www.expedia.co.uk/Cartagena.dx926) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C10.42664%2C-75.54731&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=ag3Bn4qM_bYZ-rPQvJ2K0DTk7_g=) Calle de Los Puntales, Carrera 9 #37-36, Ciudad Amurallada, San Diego, Cartagena, Bolivar, 78596 ### What's nearby - ![Colombia, scenic view of Cartagena cityscape, modern skyline, hotels and ocean bays Bocagrande and Bocachica from the lookout of Saint Philippe Castle](https://images.trvl-media.com/place/553248621532467250/4ba312ec-a2cc-4a7e-8792-34c5a1f14158.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Walls of Cartagena 3 min walk \- 0.2 miles - ![View to Torre de Reloj (Clock Tower) with blue sky and warm light, Cartagena, Colombia, Unesco World Heritage ](https://images.trvl-media.com/place/6271905/4610080d-ae22-4691-97ea-24600f46f4e1.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Clock Tower 5 min walk \- 0.3 miles - ![Cartagena de Indias Convention Center "Julio César Turbay Ayala" reflected in the water](https://images.trvl-media.com/place/6277130/dd830e94-834c-48a5-b7ea-973173b67afb.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Cartagena de Indias Convention Center 8 min walk \- 0.4 miles - Plaza de San Diego 2 min walk \- 0.1 miles - Bolivar Square 8 min walk \- 0.4 miles ### Getting around - Cartagena (CTG-Rafael Núñez Intl.) 9 min drive ### Restaurants - Mistura 2 min walk - Townhouse Rooftop 2 min walk - Quero Arepa 2 min walk - Restaurante Carmen 1 min walk - Da Prieto 2 min walk ## About this property ### Hotel Casa Los Puntales Hotel near Clock Tower Located close to Cartagena de Indias Convention Center, Hotel Casa Los Puntales provides free continental breakfast, a free daily manager's reception and a rooftop terrace. For some rest and relaxation, visit the hot tub. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services. Additional perks include: - Limo/town car service, tennis courts and a 24-hour front desk - A front desk safe, a TV in reception and tour/ticket information - Concierge services, multilingual staff and luggage storage Room features All guest rooms at Hotel Casa Los Puntales have thoughtful touches, such as air conditioning, as well as amenities, such as free WiFi and safes. Other conveniences in all rooms include: - Rainfall showers, free toiletries and hairdryers - 32-inch LCD TVs with premium channels - Ceiling fans, daily housekeeping and phones ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/108000000/107600000/107592200/107592159/cc42c50f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pura Vida la casa del Cholo Cartagena - Breakfast included - Pet-friendly - Free Wi-Fi - Outdoor space 2.0 2 reviews £43 additional charges may apply 7 Feb - 8 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-07&endDate=2026-02-08&selected=107592159&PinnedHotelID=107592159&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior Room](https://images.trvl-media.com/lodging/124000000/123920000/123918000/123917922/f185ea67.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Turística Cartagena de Indias Cartagena - Breakfast included - Pet-friendly - Free Wi-Fi - Laundry room £25 additional charges may apply 7 Feb - 8 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-07&endDate=2026-02-08&selected=123917922&PinnedHotelID=123917922&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/116000000/115840000/115839300/115839220/35d7371c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Perla Negra House Hostel Cartagena Cartagena - 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8 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-07&endDate=2026-03-08&selected=100456870&PinnedHotelID=100456870&HadPinnedHotel=true®ionId=-1&adults=2) ![Classic Double Room | In-room safe, laptop workspace, free WiFi](https://images.trvl-media.com/lodging/123000000/122150000/122149600/122149540/44aa615b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HOTEL CASA BLANCA Marbella - Pet-friendly - Free Wi-Fi - Breakfast available - Parking available 8.0 Very good 2 reviews £31 additional charges may apply 9 Feb - 10 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-09&endDate=2026-02-10&selected=122149540&PinnedHotelID=122149540&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/123000000/122160000/122152000/122151944/w1255h720x0y0-fafc70db.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ARCADIA HOTEL Marbella - Breakfast included - Free Wi-Fi - Housekeeping - 24/7 front desk 10 Exceptional 1 review £42 additional charges may apply 12 Feb - 13 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=122151944&PinnedHotelID=122151944&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-20&endDate=2026-02-21&selected=4111330&PinnedHotelID=4111330&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=4111330,107592159,123917922,115839220,116225898) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available - 24-hour return airport shuttle at scheduled times and on request for a surcharge - Area shuttle (surcharge) - Casino shuttle (surcharge) - Cruise terminal shuttle (surcharge) - Shopping centre shuttle (surcharge) - Limo/town car service ### Food and drink - Free continental breakfast available daily 7:00 AM to 9:30 AM - A bar/lounge - A restaurant - Free daily manager's reception - Snack bar/deli ### Things to do - Hot tub - Tennis - TV in common areas ### Family friendly - Laundry facilities - Snack bar/deli ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Business services - Business centre ### Outdoors - Garden - Pool loungers - Rooftop terrace ### Spa - Massage ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Handrails in stairways - Upper floors accessible by stairs only ### More - 1 building - 3 floors - Built in 1808 - Designated smoking areas (fines apply) ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Select Comfort mattress ### Bathroom - Free toiletries - Hair dryer - Rainfall showerhead - Shower - Towels provided ### Entertainment - 32-inch LCD TV with premium cable channels ### Food and drink - Room service ### More - Air conditioning - Ceiling fan - Free local calls - Iron/ironing board on request - Phone - Safe ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before 1 PM Contactless check-out ### Special check-in instructions This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for USD 26.0 per night. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services). We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: USD 30 per vehicle (return, maximum occupancy 3) - Rollaway bed fee: USD 26.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts major credit cards, debit cards and cash This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance. Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property ### Property is also known as Casa Los Puntales Casa Los Puntales Cartagena Hotel Casa Los Puntales Hotel Casa Los Puntales Cartagena Los Puntales Puntales Casa Los Puntales Jadi Hotel Los Puntales Hotel Casa Los Puntales Hotel Hotel Casa Los Puntales Cartagena Hotel Casa Los Puntales Hotel Cartagena ## Frequently asked questions ### Is Hotel Casa Los Puntales pet-friendly? ### How much is parking at Hotel Casa Los Puntales? ### What time is check-in at Hotel Casa Los Puntales? ### What time is check-out at Hotel Casa Los Puntales? ### Does Hotel Casa Los Puntales provide a shuttle to the airport? ### Where is Hotel Casa Los Puntales located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Casa Los Puntales Reviews 7.0 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.4 Cleanliness ### 8.8 Location ### 7.8 Staff & service ### 6.6 Property conditions & facilities 10 - Excellent 13 8 - Good 12 6 - Okay 10 4 - Poor 4 2 - Terrible 7 ## Reviews ### 2/10 Terrible #### Gustav 19 May 2022 Liked: Cleanliness Disliked: Staff & service, amenities, property conditions & facilities 1\. poor reservation system forcing me to move; inflexible staff 2\. inadequate room assignment policy. I wanted a room upstairs, but there was apparently no availability. Early next moring I saw two open unused rooms 3\. poor bathroom: shower works hardly 4\. low cost facility with low standards. This could be made very nice with some investment 5\. Second night at Casa Quero. Just a bit more expensive, but miles nicer ##### Gustav Stayed 1 night in May 2022 ### 2/10 Terrible #### Paola 17 Apr 2022 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities El Gerente es la persona más incompetente y grosera con la que he tratado. Pésimo trato al huésped. Cero conocimiento del ramo hotelero y de servicio al cliente. No reserven aquí, una experiencia lamentable. ##### Paola Stayed 1 night in Apr 2022 ### 6/10 Okay #### Maria Alice 14 Feb 2022 Liked: Cleanliness, staff & service #### Se fosse avaliar só os funcionários, seria nota 10 Os funcionários são muito prestativos e educados. O café da manhã é simples, mas muito gostoso. Atendimento nota 10\. Mas as condições do hotel são um pouco precárias, a escada de acesso aos quartos é irregular. E tem mais escada pra chegar no café da manhã. O banheiro do quarto é muito pequeno. Mas a localização é otima ##### Maria Alice Stayed 2 nights in Feb 2022 ### 8/10 Good #### Lina 26 Jan 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great hotel for a night! ##### Lina Stayed 2 nights in Jan 2022 ### 10/10 Excellent #### Jean 9 Oct 2021 Liked: Staff & service, amenities, property conditions & facilities Great location great balcony great staff great food I give them a great rating felt very safe and free to do anything with access to the whole walled city ##### Jean Stayed 3 nights in Sep 2021 ### 2/10 Terrible #### Harry 13 Sept 2021 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities To begin with they probably don’t have the Hotel enviame in front they use a different name and it’s not in the ad address it is located on the map so when I finally found a place it was close it was nobody in the lobby I called the number and the guy told me that they have oversold all the rooms and they don’t have any room available and I was not going to get my money back because he said that I was too late doing check-in. Something that it was not true because of the page Expedia it doesn’t say that you have to check in at any certain time also he said that this is not the first time he hast to send people away because this is Hotel with overbook the owner of the hotel did not wanna face the customers he sent somebody over what’s on information that it was not accurate regarding the reservations.Arrived at the hotel 11:30 PM and it was not all the hotels close to this one so I have to look for hotels in the middle of the night in a city that we don’t know any country that we don’t know any language that we don’t speak speak ##### Harry Stayed 1 night in Sep 2021 ### 10/10 Excellent #### Jean 9 Aug 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great family environment. The staff are great. The breakfast was wonderful and fresh everyday ##### Jean Stayed 18 nights in Jul 2021 ### 8/10 Good #### Mónica 3 Jul 2021 Liked: Staff & service, property conditions & facilities, room comfort #### Engaño La experiencia con el hotel buena, con la página mala porque ofertaron una tarifa que no era real, pague casi 20 mil pesos de más por noche. Quien me reembolsa ese dinero?? Eso se llama publicidad engañosa. ##### Mónica Stayed 11 nights in Jun 2021 ### 6/10 Okay #### Ezequiel, San José, Costa Rica 20 Jan 2020 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities The room given the first day was really small, it was impossible to move around. Fortunately, the receptionist was able to upgrade my room. Breakfast was good, the service was fine overall. ##### Ezequiel Stayed 5 nights in Jan 2020 ### 8/10 Good #### Franklin 8 Jan 2020 Liked: Cleanliness, staff & service, room comfort #### Hotel Puntales in Old City This hotel was amazing as far as accommodations and location for the price. However I had to check in almost 3 hours later as my room “wasn’t ready” due to some plumbing problem, which left my shower barely working. Extremely low water pressure. Other than that. The room was comfortable, staff very friendly! ##### Franklin Stayed 4 nights in Jan 2020 ### 10/10 Excellent #### Verified traveller 4 Jan 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Location, wonderful staff, rooms, charm, rooftop terrace. ##### Verified traveller Stayed 2 nights in Jan 2020 ### 4/10 Poor #### Verified traveller 27 Dec 2019 Liked: Cleanliness, staff & service Disliked: Amenities Two locked doors to go in and out. Must ring bell and wait for someone to let you in or out, day or night. Hotel policy is they will enter your room and turn your airconditioning off when you leave room. Very loud music near by. Must be totally out of soap or toilet paper before they issue more. Breakfast isnt much and your gonna wait. Always being nickled and dimed. But the staff is extreamly nice. The policy maker needs a reality check. ##### Verified traveller Stayed 15 nights in Dec 2019 ### 10/10 Excellent #### Wanda, Volta redonda 22 Aug 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Dias coloridos! Hotel bem localizado dentro da cidade amuralhada, equipe sempre pronta a dar informações , café da manhã com frutas, ovos mexidos e pão, manteiga e geleia. Ótimo custo beneficio. Os quartos ficam no andar de cima tendo que subir escadas e ainda há mais um lance de escadas para o café da manhã que é servido no terraço.O que para mim não representou problema, mas para pessoas com dificuldade de mobilidade a informação pode ser relevante. ##### Wanda Stayed 1 night in Aug 2019 ### 8/10 Good #### Daniel 11 Aug 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Friendly place in great location The hotel is in a great location, a few minutes walk from all the sights. The rooms are quite spacious, not luxurious, but with character as they within one of the old buildings of Cartagena. Breakfast was a treat, with attentive staff, served on the roof terrace. ##### Daniel Stayed 2 nights in Aug 2019 ### 10/10 Excellent #### Verified traveller 6 Apr 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Recomendo Localização fantástica! Café da manhã continental preparado na hora e delicioso. Recomendo! ##### Verified traveller Stayed 6 nights in Mar 2019 ### 10/10 Excellent #### Verified traveller 27 Feb 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was pleasant!! I do recommend it, for the prices is great! The recepcion staff very helpful and lovely. ##### Verified traveller Stayed 2 nights in Feb 2019 ### 10/10 Excellent #### Stu 3 Feb 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hotel is perfect, on the outskirt of the walled city, but still in the walled city. It is nice because it is not right in the middle where all the tourist traffic is at. Perfect walking distance to everything, literally everything. the hotel staff was very helpful with questions and anything i needed. I would stay here again. ##### Stu Stayed 4 nights in Jan 2019 ### 2/10 Terrible #### Verified traveller 20 Sept 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort I was Checked into a dirty, noisy room with no window, next to reception very noisy Asked to change - not possible - until I filled in my Expedia feedback when a new room was suddenly available Much better - bigger brighter, away from noise although with a huge cockroach The next day the room I had complained about that they had denied was dirty is now being completely redecorated ! ##### Verified traveller Stayed 3 nights in Sep 2018 ### 6/10 Okay #### ROSANA CRISTINA 24 Jul 2018 Liked: Cleanliness #### Razoável O hotel fica bem localizado e tem funcionários muito prestativos, também é limpo(apesar de estarem em obras na recepção)! Mas tem muitos pontos negativos como: -escadas e muitos ressaltos no piso, para ir ao café da manhã, no terraço, sobe uma escada em caracol.Entre quarto e banheiro também tem degrau. - O wi-fi tem sinal fraco em muitos momentos. - O quarto de frente é muito barulhento até madrugada, por ter uma casa noturna ao redor. - Café da manhã servido na mesa com: suco/ café, leite, chá ou achocolatado, fruta(mamão, banana e melancia no pratinho)e pode optar por omelete ou sanduíche de queijo e presunto ou torradas. - Alguns objetos que estavam na cestinha do banheiro, aparentemente cortesia, na verdade não o eram e estavam na listagem do frigobar (escova dentes, pasta dente, lenço descartável)O que era cortesia apenas sabonete e shampoo(2 em 1). ![](https://a.travel-assets.com/ugc/hotel-reviews/s1718-p82ed8110-8f57-11e8-96be-0242ac11000a-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/s813-p9fd91190-8f57-11e8-94ca-0242ac11000e-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### ROSANA CRISTINA Stayed 3 nights in Jul 2018 ### 8/10 Good #### Lauren 18 May 2018 Liked: Cleanliness, staff & service, room comfort #### Great value for your money Great value for your money. Beds are comfortable and AC works great. The hotel is in close walking distance to several restaurants and shops within the walled city. Front desk staff was very friendly. I’d stay here again. ##### Lauren Stayed 2 nights in May 2018 ### 10/10 Excellent #### Maria Penha 25 Feb 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente escolha. Localização excelente. Café da manha bom. Funcionarios simpaticos e eficientes. Recomendo. ##### Maria Penha ### 6/10 Okay #### Verified traveller 10 Jan 2018 Liked: Staff & service #### Central to the old town, pwrfect location. A great central spot and very quiet at night. Restaurants and lively nightlife very close, safe and easy to get around the town. ##### Verified traveller Stayed 1 night in Jan 2018 ### 10/10 Excellent #### Jacob 8 Jan 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lovely room, staff, rooftop, and location! Good A/C, Hot Water, big comfy bed in a cozy room with lots of character. Wifi could be better, but it wasn't "bad" ##### Jacob Stayed 3 nights in Jan 2018 ### 8/10 Good #### Verified traveller 1 Aug 2017 Liked: Cleanliness, staff & service, room comfort Very convenient location in the Old City. Quiet street, yet easy walking everywhere. Very helpful reception staff. Simple, but good breakfast on roof terrace. Room safe needed to be replaced. Challenging for those with difficulties climbing stairs. ##### Verified traveller Stayed 2 nights in Jul 2017 ### 8/10 Good #### Lori 28 Apr 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hotel staff very friendly. Room was nice, but there were ants coming in from flowers outside of window. There was a leak in bathroom sink and we were told to put a towel down. Other than that. Great visit. ##### Lori ## Expedia's Latest Trends ### Hotels > [Aparthotels Singapore](https://www.expedia.co.uk/Singapore-Apart-Hotels.d3168-aaApartHotels.Travel-Guide-Accommodation) > > [Maldron Hotel Smithfield Dublin City](https://www.expedia.co.uk/Dublin-Hotels-Maldron-Hotel-Smithfield.h1378638.Hotel-Information) > > [travelodgeuk Hotels in Barrhead](https://www.expedia.co.uk/Barrhead-Hotels-Travelodge-UK.0-0-d182737--bTravelodgeUK.Travel-Guide-Filter-Hotels) > > [Historic Hotels in Tokyo](https://www.expedia.co.uk/Tokyo-Hotels-Historic-Hotel.0-0-d179900-tHistoricHotel.Travel-Guide-Filter-Hotels) > > [Hotels in Bernese Oberland](https://www.expedia.co.uk/Bernese-Oberland-Hotels.d3000655489.Travel-Guide-Hotels) > > [B&B North Shields](https://www.expedia.co.uk/North-Shields-Bed-And-Breakfasts.d6145156-aaBedAndBreakfasts.Travel-Guide-Accommodation) > > [Asteria Family Resort Side (Ex. 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