Title: Hotel Virrey Cartagena Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=3879797&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Virrey Cartagena Guests relax by the pool or venture into Cartagena's historic charm just steps away, with staff ready to provide assistance that makes each stay memorable. ## Photo gallery for Hotel Virrey Cartagena ![Lounge - Hotel Virrey Cartagena (Cartagena)](https://images.trvl-media.com/lodging/4000000/3880000/3879800/3879797/e10c07b3.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Minibar, in-room safe, free WiFi, bed sheets - Hotel Virrey Cartagena (Cartagena)](https://images.trvl-media.com/lodging/4000000/3880000/3879800/3879797/b8dcd601.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - Hotel Virrey Cartagena (Cartagena)](https://images.trvl-media.com/lodging/4000000/3880000/3879800/3879797/d00826ac.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - Hotel Virrey Cartagena (Cartagena)](https://images.trvl-media.com/lodging/4000000/3880000/3879800/3879797/7d1c36da.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool, pool loungers - Hotel Virrey Cartagena (Cartagena)](https://images.trvl-media.com/lodging/4000000/3880000/3879800/3879797/b8e6ea4e.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Virrey Cartagena welcomes travelers in the heart of Cartagena with free breakfast and WiFi. Enjoy the outdoor pool after exploring, and relax in the peaceful garden. Practical amenities include laundry facilities and luggage storage. ## Reviews 8.0 Very good ## Popular amenities - Pool - Breakfast included - Free Wi-Fi - Restaurant - Air-conditioning - Laundry room ## Room options ### Check availability for these dates Tonight [Dec 30 - Dec 31](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-30&endDate=2025-12-31&selected=3879797&PinnedHotelID=3879797&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-30&endDate=2025-12-31&selected=3879797&PinnedHotelID=3879797&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 31 - Jan 1](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-31&endDate=2026-01-01&selected=3879797&PinnedHotelID=3879797&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-31&endDate=2026-01-01&selected=3879797&PinnedHotelID=3879797&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 2 - Jan 4](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=3879797&PinnedHotelID=3879797&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=3879797&PinnedHotelID=3879797&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 9 - Jan 11](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=3879797&PinnedHotelID=3879797&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=3879797&PinnedHotelID=3879797&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 18 of 18 rooms ### View all photos for Habitación Estandar Doble ![Habitación Estandar Doble | Minibar, in-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/4000000/3880000/3879800/3879797/1f621068.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Habitación Estandar Doble 8.0 Very good 1 review ### Highlights Air conditioning LCD TV Ceiling fan Private bathroom Rainfall showerhead Minibar Cable channels Daily housekeeping - 194 sq ft - City view - Sleeps 2 - 1 Queen Bed ### View all photos for Twin Room Standard With Internal View ![Minibar, in-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/4000000/3880000/3879800/3879797/9ec9f61a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room Standard With Internal View - 182 sq ft - Sleeps 2 ### View all photos for Basic Double Room ![Basic Double Room | Minibar, in-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/4000000/3880000/3879800/3879797/e970c99e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Double Room 8.0 Very good 1 review ### Highlights Air conditioning LCD TV Ceiling fan Private bathroom Rainfall showerhead Minibar Cable channels Daily housekeeping - 194 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Basic Twin Room ![Basic Twin Room | Minibar, in-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/4000000/3880000/3879800/3879797/bb23d311.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Twin Room ### Highlights Air conditioning LCD TV Ceiling fan Private bathroom Rainfall showerhead Minibar Cable channels Daily housekeeping - 194 sq ft - Sleeps 2 - 2 Large Single Beds ### View all photos for Basic Triple Room ![Basic Triple Room | Minibar, in-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/4000000/3880000/3879800/3879797/1110355b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Triple Room 9.0 Wonderful 2 reviews ### Highlights Air conditioning LCD TV Ceiling fan Private bathroom Rainfall showerhead Minibar Cable channels Daily housekeeping - 215 sq ft - Sleeps 3 - 1 Double Bed and 1 Large Single Bed ### View all photos for Standard Twin Room ![Minibar, in-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/4000000/3880000/3879800/3879797/dbea2146.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room ### Highlights Air conditioning LCD TV Ceiling fan Private bathroom Rainfall showerhead Minibar Cable channels Daily housekeeping - 194 sq ft - City view - Sleeps 2 - 2 Large Single Beds ### View all photos for Standard Triple Room ![Standard Triple Room | Minibar, in-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/4000000/3880000/3879800/3879797/2a57a892.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Triple Room ### Highlights Air conditioning LCD TV Ceiling fan Private bathroom Rainfall showerhead Minibar Cable channels Daily housekeeping - 237 sq ft - City view - Sleeps 3 - 1 Double Bed and 1 Large Single Bed ### View all photos for Superior Double Room ![Superior Double Room | Minibar, in-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/4000000/3880000/3879800/3879797/2c099f11.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room ### Highlights Air conditioning LCD TV Ceiling fan Private bathroom Rainfall showerhead Minibar Cable channels Daily housekeeping - 215 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Superior Quadruple Room, 2 Double Beds ![Superior Quadruple Room, 2 Double Beds | Minibar, in-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/4000000/3880000/3879800/3879797/d2a041de.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Quadruple Room, 2 Double Beds ### Highlights Air conditioning LCD TV Ceiling fan Private bathroom Rainfall showerhead Minibar Cable channels Daily housekeeping - 301 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Superior Triple Room ![Superior Triple Room | Minibar, in-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/4000000/3880000/3879800/3879797/b6b5b723.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Triple Room ### Highlights Air conditioning LCD TV Ceiling fan Private bathroom Rainfall showerhead Minibar Cable channels Daily housekeeping - 291 sq ft - Sleeps 3 - 1 Double Bed and 1 Large Single Bed ### View all photos for Double Room Economy With Internal View ![Minibar, in-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/4000000/3880000/3879800/3879797/01928970.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Economy With Internal View 8.0 Very good 1 review - 182 sq ft - Sleeps 2 ### View all photos for Twin Room Economy With Internal View ![Minibar, in-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/4000000/3880000/3879800/3879797/1c1f8bdf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room Economy With Internal View - 193 sq ft - Sleeps 2 ### View all photos for Triple Room Economy With Internal View ![Minibar, in-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/4000000/3880000/3879800/3879797/804b2adf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room Economy With Internal View - 193 sq ft - Sleeps 3 ### View all photos for Triple Room Standard With Internal View ![Minibar, in-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/4000000/3880000/3879800/3879797/abeebcad.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room Standard With Internal View - 182 sq ft - Sleeps 3 ### View all photos for Double Room Superior With Internal View ![Minibar, in-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/4000000/3880000/3879800/3879797/25dbb933.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Superior With Internal View - 193 sq ft - Sleeps 2 ### View all photos for Twin Room Superior With Internal View ![Minibar, in-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/4000000/3880000/3879800/3879797/53224f60.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room Superior With Internal View - 269 sq ft - Sleeps 4 ### View all photos for Triple Room Superior With Internal View ![Minibar, in-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/4000000/3880000/3879800/3879797/28c74154.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room Superior With Internal View - 182 sq ft - Sleeps 3 ### View all photos for Double Room Standard With Internal View ![Minibar, in-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/4000000/3880000/3879800/3879797/84ad08d4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Standard With Internal View - 193 sq ft - Sleeps 2 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCartagena-Hotels-Hotel-Virrey-Cartagena.h3879797.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCartagena-Hotels-Hotel-Virrey-Cartagena.h3879797.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C10.40304%2C-75.55527&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=CqNJMw9d8ZokTYjcYHoelNHL_Ww=) Avenida San Martin # 7 - 126, Cartagena, Bolivar, 130001 #### What's nearby - Bocagrande Beach \- 2 min walk \- 0.1 miles - Rio Cartagena Casino \- 6 min walk \- 0.4 miles - Centro Comercial Nao \- 6 min walk \- 0.4 miles - Plaza Bocagrande Commercial Center \- 12 min walk \- 0.7 miles - Castillo Grande Beach \- 15 min walk \- 0.8 miles #### Getting around - Cartagena (CTG-Rafael Núñez Intl.) - 12 min drive #### Restaurants - ‪KFC - ‬2 min walk - ‪Juan Valdez Café - ‬2 min walk - ‪Hotel Capilla del Mar - ‬2 min walk - ‪Café Quindío - ‬2 min walk - ‪Da Danni's - ‬3 min walk ## About this property ### Hotel Virrey Cartagena Hotel near Bocagrande Beach Located close to Cartagena de Indias Convention Center and Clock Tower, Hotel Virrey Cartagena provides free full breakfast, a terrace and a garden. In addition to laundry facilities and a restaurant, guests can connect to free in-room WiFi, with a speed of 50+ Mbps. Other perks at this hotel include: - An outdoor pool, along with sunloungers - A 24-hour front desk, laundry services and a vending machine - Smoke-free property, luggage storage and a front desk safe - Tour/ticket information - Guest reviews say great things about the helpful staff Room features All guest rooms at Hotel Virrey Cartagena boast comforts, such as air conditioning, in addition to amenities, such as free WiFi and safes. More amenities include: - Bathrooms with rainfall showers and free toiletries - LCD TVs with cable channels - Wardrobes/cupboards, ceiling fans and daily housekeeping ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/99000000/98030000/98028900/98028840/f0d86f23.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Hernandez CTG Bocagrande - Pool - Breakfast included - Free Wi-Fi - Air-conditioning 8.0 Very good 92 reviews £34 additional charges may apply 27 Jan - 28 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=98028840&PinnedHotelID=98028840&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/5000000/4860000/4850400/4850343/eb077225.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel OR Bocagrande - Pool - Breakfast included - Free Wi-Fi - Air-conditioning 7.8 Good 277 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=4850343&PinnedHotelID=4850343&HadPinnedHotel=true®ionId=-1&adults=2) ![Porch](https://images.trvl-media.com/lodging/2000000/1820000/1813700/1813645/f4a53553.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Playa Club Bocagrande - Pool - Breakfast included - Pet-friendly - Free Wi-Fi 7.8 Good 284 reviews £64 additional charges may apply 27 Jan - 28 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=1813645&PinnedHotelID=1813645&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/4000000/3620000/3612900/3612824/48ebaa93.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Travelers Suites Orange Cartagena Castillogrande - Pool - Breakfast included - Kitchen - Pet-friendly 8.4 Very good 152 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=3612824&PinnedHotelID=3612824&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, open 9:00 AM to 10:00 PM, pool loungers](https://images.trvl-media.com/lodging/91000000/90040000/90036200/90036145/fe34c291.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Caribbean Cartagena Bocagrande - Pool - Breakfast included - Pet-friendly - Kids’ pool 8.4 Very good 292 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=90036145&PinnedHotelID=90036145&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; 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check-in end time: midnight Contactless check-in and check-out are available Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 1:00 PM Contactless check-out A late check-out fee will be charged ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services). We have included all charges provided to us by the property. ### Optional extras - A late check-out fee will be charged The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts major credit cards, debit cards and cash Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance. Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property A car is not required for transport to and from this property This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Charlotte Cartagena Hoteles Charlotte Hoteles Charlotte Cartagena Hoteles Charlotte Hotel Hoteles Charlotte Hotel Cartagena Hotel Charlotte Cartagena Hotel Charlotte Cartagena Hotel Virrey Cartagena Hotel Hotel Virrey Cartagena Cartagena Hotel Virrey Cartagena Hotel Cartagena ## Frequently asked questions ### Does Hotel Virrey Cartagena have a pool? ### Is Hotel Virrey Cartagena pet-friendly? ### How much is parking at Hotel Virrey Cartagena? ### What time is check-in at Hotel Virrey Cartagena? ### What time is check-out at Hotel Virrey Cartagena? ### Where is Hotel Virrey Cartagena located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Virrey Cartagena Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.2 Cleanliness ### 8.8 Location ### 8.2 Staff & service ### 7.6 Eco-friendliness ### 7.6 Property conditions & facilities 10 - Excellent 77 8 - Good 66 6 - Okay 32 4 - Poor 11 2 - Terrible 14 ## Reviews ### 10/10 Excellent #### Norberto 26 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Cute. Great staff ##### Norberto Stayed 4 nights in Jul 2025 ### 6/10 Okay #### Laurie F 1 Aug 2025 Liked: Staff & service Staff were extremely pleasant. Room was ok but not as comfortable as I would have liked. White towels were dingy and free breakfast was not very good. ##### Laurie F Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### Soukeina 11 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Service is very friendly thanks to Jaris Everyone is so welcoming and its so cozy, calm and clean 100% recommand! ##### Soukeina Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### dustin 21 Sept 2024 Liked: Staff & service, amenities, property conditions & facilities I loved the service, the food and the location! ##### dustin Stayed 3 nights in Sep 2024 ### 10/10 Excellent #### Enrique 29 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place for shopping dine in walking and next to the ocean ##### Enrique Stayed 7 nights in Aug 2024 ### 8/10 Good #### Yelkaira 16 Sept 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Good hospitality from the local people ##### Yelkaira Stayed 3 nights in Sep 2024 ### 8/10 Good #### Jesus 16 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent location ##### Jesus Stayed 1 night in Oct 2023 ### 10/10 Excellent #### Cristine 7 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff, service and cleanliness ##### Cristine Stayed 9 nights in Jan 2024 ### 2/10 Terrible #### Saveth 24 Aug 2024 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities The staffs are great people, but the hotel are very outdated and did not look as good as in the picture, also there was no hot water in MY room. Fan only without air conditioner. Makes the room really muggy. If only the quality of the hotel was as good as the staffs. It would be great ##### Saveth Stayed 3 nights in Aug 2024 ### 6/10 Okay #### Jonathan 1 Apr 2024 Liked: Staff & service, amenities Disliked: Property conditions & facilities Great location, even though is located on a busy street, the rooms were quiet, all the staff is really helpful. That being said, the hotel is not as nice as it appears on pictures, it is quite dated and the rooms smell a little bit of mold, our room window had no view and the shower is designed in a way that the water splashes on to the rest of the bathroom. The free breakfast is you get what you pay for, so don’t expect an all you can eat buffet, it is very simple and not that great quality food. Overall, is a simple place with great location for the price if you’re staying with a couple or friends, wouldn’t recommend families and be aware to request the ground floor beforehand if you have any trouble going up the stairs as there is no elevator. ##### Jonathan Stayed 4 nights in Mar 2024 ### 10/10 Excellent #### Clinton 28 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities You had appeared to be clean ##### Clinton Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Erik 24 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent ##### Erik Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Brian 20 Apr 2025 Liked: Staff & service, amenities, property conditions & facilities Great hotel! Close to everything! ##### Brian Stayed 1 night in Apr 2025 ### 6/10 Okay #### Isolda 22 Dec 2025 Liked: Cleanliness Disliked: Amenities The property was ok, no more no less. The hotel is a two-story colonial style building without elevator. The lack of an elevator could/should have been added to the property's description, just so potential guests can choose between booking there or moving on to another property. Our booking included two rooms and we were split between first and second floor. We requested a 2-bed option for one of the two rooms. At checking, staff reported to being unaware of our request for two beds and "did us a favor". We were accommodated in a "triple": this meant one full size bed and one single bed. Upon our insistance we were lodged on the same floor but on different ends of the building. We have experienced similar issues when booking with Expedia, that specific requests are not passed on to the hotel company & the hotels are not communicating/responding to specific requests.--- Wi-fi is very poor, either at the lobby or on the 2nd floor. The hotel is a bit noisy: bedroom doors are hollow and noise from early risers and late comers make it challenging to enjoy a good sleep. The cleaning staff starts very early and the sounds of buckets, keys, and related sounds are the equivalent to a wake up alarm sound. --- The bedroom, aside from a large hole on the closet door & a discarded mattress outside our bedroom window, had adequate space, comfortable beds, a quiet and cooling air conditioner, and good water pressure. The hotel has lots of opportunities to improve its condition. ##### Isolda Stayed 6 nights in Dec 2025 ### 8/10 Good #### LENNOX ANTHONY ROBERTS 19 Jul 2023 Liked: Cleanliness, staff & service The hotel is not that big, but its location is great. Close proximity to the beach, shops, and restaurants. ##### LENNOX ANTHONY ROBERTS Stayed 5 nights in Jul 2023 ### 6/10 Okay #### mario 20 Dec 2022 Liked: Cleanliness, staff & service, amenities There is no elevator, but property centrallly located with many food options and souvenir shopping ##### mario ### 10/10 Excellent #### LETY 16 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities Wish they had elevators ##### LETY Stayed 1 night in May 2024 ### 10/10 Excellent #### Bilma 19 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Si many people were noise and we couldn’t sleep well. ##### Bilma Stayed 1 night in Feb 2024 ### 4/10 Poor #### Gonzalo 8 Jun 2023 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities Very old and not well kept. Staff very nice but all very young (not a single mature person in the business). Very very basic. Plain breakfast, not super clean. ##### Gonzalo Stayed 2 nights in Jun 2023 ### 8/10 Good #### Odalis 19 Oct 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Need to use softener for the towels. They are so hard and the smell is no good!! ##### Odalis Stayed 6 nights in Oct 2022 ### 2/10 Terrible #### Michael 1 Nov 2022 Disliked: Staff & service, amenities, property conditions & facilities The hotel did not have wifi The property refused to fix the tv in the room The rooms do NOT look like the photos. I do not recommend this property ##### Michael ### 2/10 Terrible #### John 1 Apr 2023 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Untrained and unfriendly personal. Obsolete installations. Low maintenance. Cero technology. No knowledge of hotel management. No support to customers. Lousy restaurant and poor food quality. I strongly recommend to take them out of Expedia. ##### John Stayed 1 night in Mar 2023 ### 4/10 Poor #### Esperanza 17 Sept 2024 Disliked: Cleanliness, property conditions & facilities This property was definitely in an accessible area to Cartagena's Walled City; however, I had numerous issues with my room. When I booked the property, I had requested for a "City view" option and I did not even get a window in my room. I raised these concerns to the hotel personnel and while they tried to change my room, they were keeping me in my original for the majority of my stay and then changing me on the last day. Also, the room had holes in the wall and it did not look appealing at all. The lamps were extremely dim. The bathroom was not clean at all and the shower's pressure was to say the least PAINFUL. From an outsider point of view this property looks appealing, but it is not how they present it. ##### Esperanza Stayed 5 nights in Aug 2024 ### 10/10 Excellent #### Silvia 1 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Si las las habitación limpia y ordenada y el persol muy amables muchas gracias por las atenciones ![](https://a.travel-assets.com/ugc/hotel-reviews/ee55a813-6a0e-4217-9129-12c6ceaa6ac0-1764613749972.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Silvia Stayed 5 nights in Nov 2025 ### 10/10 Excellent #### Gabriela 9 Oct 2025 Disliked: Cleanliness, staff & service, property conditions & facilities Mucho ruido y falta de luz ##### Gabriela Stayed 1 night in Sep 2025 ## Expedia's Latest Trends ### Hotels > [Ubud Wana Resort](https://www.expedia.co.uk/Ubud-Hotels-UBUD-WANA-RESORT.h9713617.Hotel-Information) > > [Villas Phuket](https://www.expedia.co.uk/Phuket-Villas.d6046393-aaVillas.Travel-Guide-Accommodation) > > [All-Inclusive Hotels in Qatar](https://www.expedia.co.uk/Destinations-In-Qatar-All-Inclusive-Hotel.0-0-d149-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [5 Star Hotels in Puerto de la Duquesa](https://www.expedia.co.uk/5Star-Puerto-De-La-Duquesa-Manilva-Hotels.s50-n3000373118-0.Travel-Guide-Filter-Hotels) > > [Britannia Grand Hotel Scarborough](https://www.expedia.co.uk/Scarborough-Hotels-Britannia-Grand-Hotel-Scarborough.h1201481.Hotel-Information) > > [Hotel Las Americas Torre del Mar](https://www.expedia.co.uk/Cartagena-Hotels-Hotel-Las-Americas-Torre-Del-Mar.h4469515.Hotel-Information) > > [Sheraton Lisboa Hotel & Spa](https://www.expedia.co.uk/Lisbon-District-Hotels-Sheraton-Lisboa-Hotel-Spa.h4723.Hotel-Information) > > [The Dilkhusa Grand Hotel By Compass Hospitality](https://www.expedia.co.uk/Ilfracombe-Hotels-The-Dilkhusa-Grand-Hotel.h13354764.Hotel-Information) > > [The Pickwick Hotel](https://www.expedia.co.uk/San-Francisco-Hotels-The-Pickwick-Hotel.h11793.Hotel-Information) > > [Spa Hotels in Scottish Islands](https://www.expedia.co.uk/Scottish-Islands-Hotels-Spa-Hotels.0-0-d6054497-tSpaHotels.Travel-Guide-Filter-Hotels) > > [Yoga Hotels in Marrakech](https://www.expedia.co.uk/Marrakech-Hotels-Yoga-Hotels.0-0-d6084756-tYogaHotels.Travel-Guide-Filter-Hotels) > > [Cairnfold Cabins](https://www.expedia.co.uk/Glasgow-Hotels-Cairnfold-Cabins.h39746166.Hotel-Information) ### Flights > [Flights from Manchester (MAN) to South Burlington (BTV)](https://www.expedia.co.uk/lp/flights/man/btv/manchester-to-burlington) > > [Flights from Edinburgh (EDI) to Barcelona (BCN)](https://www.expedia.co.uk/lp/flights/edi/bcn/edinburgh-to-barcelona) > > [Flights from London (LHR) to Tashkent (TAS)](https://www.expedia.co.uk/lp/flights/lhr/tas/london-to-tashkent) ### Cars > [Car hire in St. John's](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-St-Johns.d181832.Car-Hire-Guide) > > [Budget Destinations In Mauritius](https://www.expedia.co.uk/Budget-Destinations-In-Mauritius.d115-c39.Car-Rental-Destination-Suppliers) ### Activities ### Packages > [Rhondda Valley](https://www.expedia.co.uk/Rhondda-Valley-Wales.d6222428.Attraction) ### Holiday Rentals > [Christchurch Holiday Rentals](https://www.expedia.co.uk/Christchurch-Holiday-Rentals.d4601.Travel-Guide-HolidayRentals) ### General ---